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Birleşmiş Milletler Mülteciler Yüksek Komiserliği - Senior Information Management Assistant

İş Açıklaması





Title of Position:                        Senior Information Management Assistant

Position Number:                      10019857

Category & Level:                     General Service, GL5

Location:                                   Ankara

Effective date:                          as soon as possible

Duration:                                  initially for a period of one year

Closing Date:                            21 October 2016




The international obligations of Turkey and its national legislative framework on asylum have shaped the form of the current collaboration with UNHCR.  During the last 54 years, UNHCR and Turkey have been working together in close partnership. Turkey has provided the asylum space for persons seeking refuge, and UNHCR has assisted Turkey to determine who is in need of international protection and to enable access to rights by these persons. As the main partner of the Turkish State in the field of international protection, UNHCR Turkey continues to provide legislative and technical support as well as institutional capacity building support to the Directorate General of Migration Management (DGMM) and other national institutions.

As regard Syrian nationals who are hosted in Turkey under a Temporary Protection (TP) framework for Syrian nationals, refugees and stateless, UNHCR’s work is to support the authorities through the provision of technical assistance and strong public advocacy for enhanced responsibility sharing.

UNHCR in Turkey also registers asylum-seekers, conducts RSD under the Mandate of the High Commissioner for all non- Europeans (with the exception of Syrians), intervenes to strengthen the protection environment and access to social support mechanisms, and endeavors to find durable solutions for the most vulnerable amongst those who are recognized as refugees provided they meet the criteria of the resettlement countries.

UNHCR in Turkey operates through a branch office in Ankara, with field offices in Gaziantep, Istanbul and Van, as well as field units.

To find our more information about UNHCR, please visit our website.





The Senior Information Management Assistant will be housed in the Information Management and Reporting Unit. S/he will be managed on a day to day basis by the Reporting Officer or other Information Management Officer. S/he will assist in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

Contacts are mainly with colleagues in the same duty station to exchange information and to discuss the workplans. External contacts are not frequent, and when they do occur will take place in consultation with the Associate Information Management Officer and the Reporting Officer.






  • The Office delivers reliable, accessible and user-friendly, relevant, appropriate and timely information.
  • Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.



  • Decide on the data recorded in database.
  • Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.




  • Completion of the Secondary Education with post-secondary training/certificate in Electronic Data Processing, Information Technology, Graphic Design or related field.
  • Minimum 5 years of previous job experience relevant to the function.
  • Fluency in English and local language.


  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness




  • Knowledge of design software such as Illustrator, InDesign, Photoshop, etc.
  • Completion of UNHCR learning programmes or specific training relevant to functions of the position.




Internal candidates:

Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (PPAL). If you have questions regarding eligibility, please contact HR Unit.


External candidates must be legally present in Turkey at the time of application, recruitment and hire. Non-Turkish citizens are required to submit a valid Turkish residence permit at application to be considered.



Submission of applications


If you wish to be considered for this vacancy, please submit your Personal History Form (P11) and its supplementary pages, motivation letter, CV and Turkish residence permit (in case of foreign nationals) by e-mail with “Your LAST name – Senior IM Assistant (10019857) – Ankara ”  in the subject line to: TURANREC@unhcr.org by 21 October 2016


Shortlisted candidates may be required to sit for a written test and an interview. Only short-listed candidates will be notified.  No late applications will be accepted.


UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).





A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.