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Clinicexpert.Net - Telesales Representatıve (Arabıc Speakıng)

Job Definition

Clinicexpert.Net - Telesales Representatives (Arabic Speakers)

Job Definition

ClinicExpert is an international health consultancy company, providing treatments for Arab patients in all over the world. As of today, ClinicExpert is the most recognized, known and trusted Turkish healthcare brand in Middle East market. It owns offices in Saudi Arabia, UAE, Kuwait and Libya.

ClinicExpert, with its over 100 employees and 8 years of experience in cosmetic surgery and hair transplant, is deeply committed to providing memorable experiences, comfort and best in class medical treatment to thousands of patients from all around the world every year.

Today we are looking for Sales Representatives to join our team of talents;


Job Description:

- Make outbound calls to contacts provided by ClinicExpert, promote medical treatments and convince people to get their treatment in Turkey and with ClinicExpert.

-Follow up with prospect buyers and ensure they decide with company services.

-Provide daily reporting on call numbers, number of contacted patients and potential buyers.

-Follow up with past patient who already did the treatment, collect referrals and call to these referrals to promote company services.

-Telesales team works 5 days per week, and from 09:30 to 19:30 with 1 hour lunch break and 3 breaks with 15 min each.

-Office Location: Mecidiyekoy / Istanbul. 50 meters to metro & metrobus station.



Job Requirements:

Must have excellent sales skills including probing caller for enough detail to book appointments, effectively deal with objections, close deals and provide follow up calls.  Must have experience in high-volume outbound calling and learn detailed information about company procedures and terminology.


Qualifications and Competencies


  • Excellent telephone manner
  • Detail oriented with high levels of accuracy
  • Excellent Arabic & English Writing and Speaking skills
  • Intermediate Writing and Speaking skill in English OR Turkish
  • Ability to enter accurate call data into a database and maintain ongoing follow up calls
  • Attention to detail is key to this role. Strong work ethic and desire to succeed
  • Ability to multi-task, prioritize a variety of tasks and meet deadlines
  • Proactive, punctual and reliable
  • Must be able to work independently with a high degree of accountability.
  • Must possess excellent verbal and written communication skills and be able to communicate with internal and external audiences in a professional manner