Human Resources Specialist

TELUS International - Human Resources Specialist

CCC is one of the leading companies in providing professional customer care in Europe.More than 5.000 service professionals at 15 locations in 8 countries deliver international customer service solutions on the highest level.

For our location in Istanbul we are currently looking for a Human Resources Specialist

Human Resources Specialist

What can you offer us:

• Execute the corporate recruitment strategy to ensure to attract and retain the best candidates and increase company reputation as an employer-of-choice.
• Coordinate and conduct the recruiting process for various vacant positions while optimizing the quality of new hires.
• Creation and display of job advertisements, conducting telephone interviews and job interviews.
• Managing the attrition of the team and ensuring the exit tracking and process implementation such as exit interviews.
• Constantly develop and maintain candidate data base and send notification e-mails.
• Planning and preparation of training groups.
• Preparation and implementation of written warnings, terminations, notices and certificates in compliance with Turkish Labour Law.
• Work closely with employees and managers and the payroll together.
• Cooperation with the management team in developing talent and implement effective HR policies to support company business objectives.
• Follow-up day-to-day HR business including administration with local HR Team.
• Periodical reporting of all tasks.

Desired Skills and Experience:

• University degree in relevant fields (psychology,human resources or equivalent)
• HR Generalist background in Turkish labour law and recruitment is an asset.
• Knowledge in competency based interview and assessment center applications.
• Excellent MS Office knowledge.
• Very good command of English also German is a plus.
• Ability to work independently within a fast-paced team environment; this includes providing HR guidance and expertise to all levels of the company.
• Highly organized with a proven ability to meet deadlines.

What we will offer you:

• Challenging and diversified tasks
• An excellent business partner
• A great office with modern work stations
• A highly motivated and engaged team
• The opportunity to become a valued customer service professional
• Internal training and further education
• Promotion prospects in our international team