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IT Support Specialist (German And English)

İstanbul Anadolu, İstanbul Avrupa

CONDUENT - IT Support Specialist (German And English)

Job Definition

About Conduent

As one of the largest business process companies in the world, Conduent manages mission-critical digital interactions at massive scale – helping global businesses and governments stay ahead of rapidly evolving expectations.? We leverage the power of cloud, mobile and IoT, combined with innovations in automation, AI and block chain technologies, to elevate every constituent interaction, and deliver advanced digital experiences that are more efficient, seamless and satisfying.? It is why a majority of Fortune 100 companies and over 500 government entities depend on Conduent to manage essential interactions on their behalf and move their operations forward.?

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all?insured patients?in the U.S., eleven million employees who use our HR Services and nearly nine million people who travel through?toll systems?daily.?Whether it’s digital payments, medical claims administration, eligibility and enrollment, transportation and mobility systems, end-user engagement or benefit administration – Conduent makes every interaction more individualized, immediate and intelligent.

We support a culture of diversity & inclusion and equal opportunity for our global workforce.??

We are Equal Employment Opportunity and Affirmative Action Employer, committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.?

IT Operations Analyst I

We are looking for an IT Operations Analyst I who will be based in our Istanbul office and will support German language based home-office projects.

Specific Responsibilities:

  • Manages the planning, development and installation of network systems by evaluating current and future business requirements

  • Ensures all software and hardware products are compatible with network integration

  • Manages the installation, maintenance and monitoring of the organization’s local area network system

  • Directs and controls the activities of design, analysis, planning and implementation of network components

  • Oversees the development and evaluation of network performance criteria and measurement methods

  • Manages the testing and analysis of all components of network facilities to ensure operational status

  • Identifies network problems and oversees resolution of problems

  • Drives the planning, design, implementation, organization and operation of the data communications network

  • Manages voice, data, and video communication systems throughout the organization, including the planning, design, installation and maintenance of networks in support of information systems

  • Directs and manages the research, design, planning and development of new advanced network technologies, network components and radio frequency and/or wireless transmission

  • All other duties as assigned.



  • The required minimum degree is university level, preferable in Information Technology or related fields

  • Minimum 1 year recent experience on an IT support role at an international company

  • Advanced level of English and Good level of German is required

  • Proficient with Microsoft Office, computers/Internet, Windows Server, Active Directory, MacOs and related technologies

  • Linux command line knowledge is a clear plus

  • Familiar with ticketing systems

  • Excellent communication skills

  • Able to work in flexible hours

Dimensions and Organizational Relationships:

You will be working in a global company and directly reporting to a manager in EMEA.

In return for your commitment, you will be rewarded with a competitive salary and a benefits package.