Aftersales Support Engineer
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Ready to make $80,000 USD while working from the comfort of your home? Eager to join a network of the most talented remote workers in the world? If so, this role is for you. Work for Ignite, and you’ll earn the most competitive wages on the market and collaborate with the most skilled teams in your field.
Ignite is looking for Level 4 Support Engineers that are ready to utilize their experience in a comprehensive and multidimensional leadership role. Responsibilities will include leveraging your C++ skills as Global Support’s ObjectStore Expert to resolve customer issues, devise solutions and provide them as a process for other support team members. You will also work with Product Engineering to determine necessary code fixes and confirm your proposed fix. Lastly, you will take ownership of the process of identifying dependencies and performing code reviews, helping us to maintain Ignite’ standard of excellence throughout the process.
Total compensation: $100,000/year
Location: Global (remote)
40 hours per week
Qualifications for this Opportunity:
If you want to work with the best, you have to be the best. A successful Level 4 C++ Support Engineer at Ignite will demonstrate the following qualifications:
A ruthless commitment to investigating escalated issues
Extensive problem solving skills
An ability to communicate clearly regarding complex issues (in English)
Knowledge of the following skills and technologies is mandatory:
Databases (NoSQL preferred, ObjectStore is a big bonus)
The Type of C++ Support Engineers We’re Looking For:
Crossover values a culture of excellence. We need engineers who are not only technically proficient, but also demonstrate the following qualities:
Willingness to embrace the concept of iterative development as the means for building seamless products
Readiness to give all the effort necessary to do an excellent job - even if it means putting in extra time to research the problem you’re facing
Perfectionism: knowing how a job should be done and not stop until it’s done correctly
We’re one of the few legitimate companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to the office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week.
However, it is important to note that while you will work as a "contractor," these are long-term contracts that should be your only source of employment. You are not permitted to work additional jobs on the side. Please do not apply unless you are available to make this position your sole employment.
To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time - so we thank you in advance for your efforts.