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Dhl Lojistik Hizmetleri A.Ş. - llp Operation Manager

Job Definition

DHL SUPPLY CHAIN is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science & healthcare, technology, engineering & manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million square meter storage area.

LLP (Lead Logistics Provider) Department has been working as a partner with our customers to develop and improve their inbound logistics for their manufacturing plants and finished product market distribution in CEEMEA.


  • Customer Relationship Management, understanding customer needs and environment. Understanding customer targets and values, setting clear targets expectations
  • Proactive management, rapid issue resolution, short term, mid term and long term action planning, creating preventive actions for the problems, issue tracking and reporting
  • Change management, detailed implementation planning, managing customer expectation during change
  • Setting the goals for the team and having regular follow up meetings. Developing team members and create a strong structure to support future businesses and growth
  • Optimize value creation and operation excelence within the unit - review and improve operational processes

Qualifications

  • Excellent organisational skills
  • Minimum of 5 years experience in a similar field (preferably experienced in the retail sector )
  • Working knowledge and understanding of warehouse, road transportation and distribution operations
  • Excellent communicator (verbal & written)
  • Ability to work under stress
  • Excellent interpersonal, leadership, motivation and planning skills