İlan Detay

Expeditors Taşımacılık - Transcon Import Agent

Job Definition

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace TRANSCON (Road Freight) Files and reporting
  • Use export TRANSCON Workflow on daily basis
  • Ensure accurate and timely client and vendors billing.
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordance with the Company’s procedures
  • Network communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

Qualifications

Knowledge:

  • Must have at least two years road freight experience
  • Operational experience for European Road Freight, Import
  • Strong customer service skills

Skills:

  • Pro-active, strong organizational skills.
  • Good computer skills (Excel, Word)
  • Fluent in English
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Behaviours:

  • Positive and willing to help attitude