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İlan Detay

Gefran Middle East Elektrik ve Elektronik - Post & After Sales Support Engineer

Job Definition

She/He will take all responsibility of Technical Support Department.

  • Assist and support sales team during visits and product demonstrations,
  • Responding customer technical questions and offering them solutions
  • Training Customers and System Integrators
  • Commissioning of Gefran Products
  • Programming new applications with Gefran Automation Products
  • Following Warranty procedures (Pre-control of returned products and reporting them to Headquarter in Italy).
  • Following Quality Control procedures (Reporting product faults to Headquarter in Italy)
  • Before and end of Exhibitions helping for installations and uninstallations of products in booth area


* Bachelor’s degree in Electrical & Electronics Engineering, Mechatronics Engineering

* Good command of English both written and spoken is a must, Italian will be an asset.

* No military obligation for male candidates

* Driver License (B)

* No obligation to travel and working some holidays

* Reside in European side of Istanbul, close to Ataturk airport

* Knowledge of AC/DC electrical systems, Analog / Digital Signal Conceptions

* Programming skills in PLC Software based on IEC 1131 Languages (IL, ST, LD, FBD, SFC) is plus

* Programming and designing HMIs is plus

* Hands-on experience with Microcontrollers or PLC and Motion control systems (Servo, Step, Asynchronous Motors) is plus

* Problem solving skills

* Knowledge of any of the following Industrial communication protocols. Modbus, CanOpen, Profibus, Ethernet Based other Protocols.

* Ability to read and understand technical documents and product manuals.

* Self-motivated and enjoys all aspects of Automation Systems

* Ability to work within multi-cultural and international work environment
* Excellent command of MS Office applications,(especially in Excel)

* Good communication skills and team – orientation