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Hilton International - Cluster Mıce Sales Executive

Job Definition

A Cluster (Hilton Istanbul Bosphorus & Conrad Istanbul Bosphorus) Meetings, Incentives, Conferences and Events (MICE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As MICE Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The MICE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a MICE Sales Executive will perform the following tasks to the highest standards:

  • Receive new inquiries and convert current ones enquiries to achieve targets and maximize revenue
  • Carry out daily effective physical sales calls
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events

Qualifications

What are we looking for?

A MICE Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • Excellent grooming standards
  • Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Demonstrated previous experience working in the Conference and Events function
  • Qualification, degree, or certification in a relevant field