Ankara, Kargo-Kurye İş İlanları

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Scope of Position:

Ensure proper and timely movement of freight and information, while providing exceptional customer service within related transportation departments.

Major Tasks & Responsibilities:

(include but not limited to)

• Ensure smooth and timely shipment process flow.
• Ensure accurate and timely data entry into our operational system and billing.
• Track and trace shipment files as required. This can be either internally via exp.o or externally via carrier websites or by telephone to carrier offices
• Interact with our customers in arranging their international shipments or customs brokerage process meeting customer service standards
• Contribute to maintaining good relationships with suppliers (Airline or ocean carriers, customs brokers, trucking companies and others involved)
• Meet compliance at all times with internal and external regulations in accordance with government regulations
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are in place and updated
• Meet KPI standards in accordance with the Company’s procedure
• Verify and ensure documents are timely sent to customer or broker for customs purposes.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with service providers.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems with management when necessary
• Meets company standards of 52 hours training per year
• Attend training classes when required
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride.

Skill and Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word, MS office).
• Fluent in English.
• A University Degree or recognized professional qualification as a university equivalent is required
• Understanding of shipment documentation process a plus.
• Previous customer service experience a plus.

• Hizmet vereceği birime ait kargoları zamanında ve güvenli bir şekilde alıcısına ulaştırmak ve müşteri memnuniyeti sağlamak
• Kendi aracı ile alım ve dağıtım hizmetlerinin belirlenen süre içerisinde karşılanması

• Takım çalışmasına yatkın
• Müşteri memnuniyetine önem veren
• Ticari tescilli aracı olan
• Araç tipine uygunsürücü belgesi sahibi
• Psikoteknik rapor ve SRC 4 belge sahibi
• Askerlik hizmetini tamamlamış veya en az iki yıl tecilli

VODAFONE ( call center ) alanında faaliyet göstermekte olan firmamız telekomünikasyon sektörünün öncülerine iş ve çözüm ortaklığı sunmaktadır.

Bu süreçte vodafone kampanyalarına (GSM,ADSL) başvurmuş abonelere kendi aracı yada motoru ile bölgesel olarak abonelerin adreslerine ulaşarak evrak başı ücreti ile , gerekli resmi evrakların imzalatılması takibi ve firmaya ulaşması ile sona eren lojistik sürecin tamamlanmasını sağlayacak,

Firma için de irtibat sağlanan personele süreç hakkında bilgi verecek ve evrakları firmaya yollayacak personel istihdam edilecektir.

*İş ahlakı prensipleri ve sorumluluk bilincine sahip.

*Planlama ve raporlama yapabilen,

Telefon Aplikasyon ile sisteme evrak yüklemesi yapabilecek

Mevcut yazıcısı ile evrak ,doküman çıktısı alabilecek

*Evrak başı ücret,

*Kendi aracı yada motoru olan,

*Tüm bölgelerimizde ve 81 ilimizde ikamet eden adaylar değerlendirilecektir.