Ankara, Otelcilik İş İlanları

To be responsible for the proper maintenance of the physical plant, engineering facilities, all electrical and mechanical equipment, kitchen equipment, controls, fire safety systems, the interior and exterior of the entire resort and other items pertaining to the operation of the hotel according to FLHSS&E standards and procedures.
To set, follow up and lead FLHSS&E meetings with department heads in order to finalize successfully all requirements regarding to the audit expectations.
To manage the engineering staff by promoting teamwork, efficiency, quality, productivity and cost sensitiveness.
To develop departmental training programmes according to needs and Safe, Sound and Sustainable requirements and ensure training carried out is recorded in the training matrix.
To develop and maintain inspection, repairs and maintenance for all building components.
To establish and supervise the preventative maintenance programmes.
To establish a training programme for the mechanical/electrical equipment operators.
To make written recommendations to the Chief Engineer about replacement of inefficient or obsolete equipment.
To ensure that all personnel are trained in the fire and life safety procedures.
To take responsibility for the employment of subcontractors and for their compliance to the hotel rules and regulation while performing repairs and maintenance work within the hotel premises.
To provides technical “know how” when required by engineering personnel.
To ensures that the record of equipment card system is kept up-to-date.
To carry out spot checks ensuring that the works as detailed in the work order has been executed in the most practical, skillful and economical manner.
To provide input in preparing the annual repairs and maintenance, heat, light and power budgets.
To update the preventive maintenance plan on monthly basis.
To take responsibility for the coordination of the guestroom PPM in conjunction with the Executive Housekeeper and Hotel Manager.

Possess an Engineering Diploma Degree in Electrical or Mechanical
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Maintain a professional appearance and manner at all times. Could communicate well with guests.
Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
At least 5 years of similar experience
Proficient in Microsoft Office to include Word, Excel, and Outlook
Experience with HotSOS preferred
Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

ANA DİLİ SEVİYESİNDE ALMANCA BİLEN ÇAĞRI MERKEZİ ELEMANI.

PROFİS u. NEUEİNSTEİGER

AUFGEPASST.....

= Sehr leichtes Produkt
= Keine Kaltaquise
= Kunden die sich selber im Portal eingetragen haben
= Dialer und Voip vorhanden

wir garantieren 3.600₺.- Festgehalt

+400₺ Sodexo, +200₺ Fahrtkosten

und sehr gute Provisionen

Sehr gute Unterstützung von unserem Prof. Team.

Jeder kann was versprechen, aber bei uns können Sie LİVE miterleben, wie unsere Mitarbeiter zwischen 4.000 bis 10.000.- im Monat verdienen. Einfach vorbeikommen und sich die ganze Sache anschauen wie es funktioniert und sich selbst überzeugen. Sie werden sehen wie einfach es ist soviel Geld zu verdienen.

UNSERE STANDORTE:

-İstanbul Ataşehir

-İstanbul Beylikdüzü

-Adana

-Antalya Lara

-Antalya Mevlana

-İzmit Kocaeli

-Sakarya Adapazarı

-İzmir Konak

-Ankara Çankaya

-Eskişehir

-Bursa Osmangazi

-Batman Merkez

-Zonguldak Çaycuma

-Trabzon

-Denizli

-Mersin

-Rize

-Kuşadası

-Çorum

-Ordu

-Uşak

-Balıkesir

-Kastamonu

-Sinop

-Giresun

-Gaziantep

-Aksaray

-Karaman

-Hatay

-Artvin

-Bayburt

Qualifikation

Anadili Seviyesinde Almanca Bilen,

Çağrı Merkezi ve Satış Tecrübesi Olan/ Olmayan,

Takım Çalışmasına Yatkın,

Şubelerimizde Çalışmak Üzere Çağrı Merkezi Personelleri alınacaktır.

Gelen kıyafetlerin ütülenmesi ve kontrolünden sorumlu olmak
Yıkanan kıyafetlerin kontrolünü yapmak
Yıkanan kıyafetleri ütülemek
Otele ait çamaşırların kalite ve görünümlerini bozmadan dikkatli bir şekilde ütülenmesinden sorumlu
Çamaşırhanede yıkanan ve kurutulan çamaşırları düzenli bir şekilde katlayarak ütüye hazırlamaK
Ütüsü tamamlanan eşyaları, ilişik formları doldurarak iade etmek
Kullandığı araçların düzenli olarak bakımını yapmak

Konusunda deneyimli Turizm sektöründe benzer pozisyonda deneyim sahibi
Misafir memnuniyeti ve kaliteyi üst düzeyde tutan
İnsan ilişkilerinde başarılı, dış görünümüne özen gösteren
Çözüm odaklı, ikna kabiliyeti yüksek
Güler yüzlü hizmet sunmayı ilke edinmiş
Takım çalışmasına yatkın, yoğun çalışma saatlerine uyum sağlayabilecek
Diksiyonu düzgün, iletişim ve temsil kabiliyeti yüksek
Dış görünüşüne önem veren
Prezantabl

Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
To be able to lead and communicate with his/her colleagues during the bar operation
To always following the production sequence of all beverage products and bar sequence of service.
To achieve the service and product delivery standards with a high degree of client care and service at all times
To responsible the set-up and operation of a bar station/section.
Provide services for guest such as order taking, promoting restaurant food and beverage offerings.
Provide recommendation and prepare wine and creative cocktail choice for the guest.
To co-ordinate the service of food and beverage efficiently and accurately.
To respond proactively to guest queries, followed by effective communication
To perform all duties related to restaurant opening/closing check list
Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager

Reading, writing and oral proficiency in the English and Turkish languages.
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 3 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.

Wir suchen qualifizierte Mitarbeiterinnen und Mitarbeiter, die unser international agierendes Unternehmen im Bereich Tourismus & Informatik mit ihrem Fachwissen und ihrem Engagement vorantreiben.

Auch Quereinsteiger, die dem Anforderungsprofil entsprechenden, sind bei uns herzlich willkommen.

ZU IHREN AUFGABEN GEHÖREN:

✘ Freundliche und kompetente telefonische Beantwortung aller Fragen unserer Reisebüropartner

✘ Annahme von Neubuchungen

✘ Änderung bestehender Buchungsvorgänge

✘ Prüfen, Anlegen und Pflegen von Stammdaten

✘ Enge, abteilungsübergreifende Zusammenarbeit

WORAUF SIE SICH FREUEN KÖNNEN:

✘ Moderner Arbeitsplatz in schöner Lage

✘ Wohlfühlklima mit tollen Kollegen & Kolleginnen

Neben einer angenehmen und motivierenden Arbeitsatmosphäre bietet unser international agierendes Unternehmen interessante Entwicklungsmöglichkeiten in den verschiedensten Tätigkeitsbereichen.

Wollen Sie eine neue Branche kennenlernen? Dann freuen wir uns auf Ihre Bewerbung!

WAS WIR VON IHNEN ERWARTEN:

✘ Ein abgeschlossenes Studium oder eine abgeschlossene touristische Ausbildung

✘ Ausgezeichnete Deutsch- und Türkischkenntnisse in Wort und Schrift

✘ Englischkenntnisse und weitere Fremdsprachen von Vorteil (z.B. Italienisch, Spanisch, etc.)

✘ Sichere Kommunikation mit guter sprachlicher Ausdrucksweise sowie freundliche und positive Ausstrahlung

✘ Sehr gute MS-Office-Kenntnisse, insbesondere MS-Excel

✘ Analytisches Denken

✘ Hohe Zuverlässigkeit und Teamfähigkeit

✘ Hohes Qualitätsbewusstsein

✘ Strukturierte, sorgfältige und selbständige Arbeitsweise

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovatıve & creatıve bold culinary experience by managing cost and quality to required level.

What will I be doing?

As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel wıth a modern twıst and beıng bold ın ınnovatıon to set culınary trends, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards:

•Showing strong leadership competence to the kitchen brigade and ensure ongoing development of Team Member

•Identify an effective approach to succession planning

•Create innovative, modern & bold menus that meet and exceed customers' needs and conform to brand standard

•Ensure the consistent production of high quality food through all hotel food outlet

•Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers

•Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Member

•Manage department operations, including budgeting, forecasting, resource planning, and waste management

•Manage all aspects of the kitchen including operational, quality and administrative function

•Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner

•Ensuring adequate resources are available according to business need

•Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation

•Control costs without compromising standards, improving gross profit margins and other departmental and financial target

•Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events

•Maintain good communication and work relationships in all hotel area

•Ensure that staffing levels are maintained to cover business demands

•Ensure monthly communication meetings are conducted and post-meeting minutes generate

•Manage staff performance issues in compliance with company policies and procedures

•Recruit, manage, train and develop the kitchen tea

•Comply with hotel security, fire regulations and all health and safety and food safety legislation

•Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner

•Manage financial performance of the department so all planning is in line with hotel objectives

•Manage food control systems are adhered to them so margins are on target in a pro-active

•Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends

•Be environmentally

•Ensure food wastage program is adhered to so that margins are on target

•Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What are we looking for?

An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, require

•Excellent & efficient (by track record) leadership skills

•Innovative, culinary bold and open for change

•A creative/ınnovatıve approach to the production of high quality food

•Banquet & outsıde caterıng experıence

•A business focused approach to manage a hotel kitchen & knowledge about kitchen equipments

•Excellent communication skills with colleagues and guests

•Ability to build relationships, internal and external, to the hotel and the Company

•Excellent planning and organizational skills

•Ability to multi-task and meet deadlines

•Analytical thinking skills

•Strong commercial approach and sales perspective

•Experıence ın operatıonal effectiveness (by study/training record)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•A certification in management

•Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

•International experience in kitchen

•English language and another language than your mother tongue

To ensure surveillance in their areas of responsibility Makes patrols in designated areas.

Ensure complete stock of first aid supplies and life-saving equipment are checked every morning before the opening of outdoor areas.

Equipment are controlled manually using the check list and recorded in the check list.

The surface of the pool water and seawater are monitored. (water color, feces, etc.) Pool inside and beach are checked that is there the glass, hazardous objects, broken stair, etc. Continuously monitoring of the beach & pool users.

To ensure the availability of life saving equipment.

Due to pressing with bare feet in the sand, sharp objects could cause injury. And the sharp objects is cleared from on the beach in compliance with Safe & Sound standards. Share important information with beach & pool users with regards to weather and water conditions.

It provides the contact information in case of emergency and for questions on the bulletin boards. Beach flags are used in the standards of ILS (International Safety of Life) by lifeguards.

Lifeguards wears red hat, yellow t-shirt and red shorts according to the ILS and TSSF standards at the beaches and pools Checks swimming areas and piers continuously.

Identifies sharp and damaging objects on the beach area, nails, splinters, rusted and mossy stairs on the sunbathing piers, writes a report and informs technical service and housekeeping departments.

Informs Security Manager about the event and persons in case violation of beach or pool rules persists and any accidents taking place in their area of responsibility.

Responds first and informs Hotel Doctor in case of an accident, injury or insect sting.

Responds first to the drowning person in all kinds of pool and sea accidents and drowning incidents.

When the boats or water sports vehicles violate the swimming area of guests, warns those who violate and make sure they get out of this area.

It warns to children if they joke with one another in a dangerous way in the children's pool.

According to the standards of ILS and Turkish Underwater Sports Federation, two levels of lifeguards serve as follows:

Gold certificate (beaches)

At least High School graduate

At least 3 year experience

Desirable

Sports School graduates

Athlete

Accountable for the provision, development and implementation of policy, procedures and relevant training to meet legislation and Mandarin guidelines pertaining to the Bodrum Residences and all shared areas with the Management Company.

To assist the Residences Manager with the formulation and implementation of operations strategies related to the Residences (SOPs, colleague checklists, departmental tasks, scheduling of Colleagues, etc.).

Supervise all dedicated Residences Staff to ensure compliance with departmental goals, objectives and standards.

Primary liaison, along with the Residences Manager, between Residences Unit Owners, Residents and the hotel management, hotel staff and MOHG.

Assist the Residences Manager with the coordination of functional support from hotel staff, including food & beverage, catering, spa, housekeeping and engineering to deliver superior basic and a la carte services.

Knowledge and understanding of project’s condominium documents, including CC&Rs (Covenants, Conditions and Restrictions), Master Deeds and applicable Residences/Marketing Agreements.

Respond to all Resident needs and requests

Responsible for all events held at the Bodrum Residences in terms of satisfying FLHSS&E requirements

Strategic lead for the Operations and delivering a ‘Service Orientated Strategy’ ensuring that appropriate policies and procedures are in place in respect of the Bodrum Residences and all shared areas with the Management Company

Previous experience in a similar role for Operational Services in a luxury working environment

Must have strong knowledge of Residential management and related experience

Excellent communication skills in all aspects

Must be able to stand for long periods of time.

Confident, approachable, professional, able to motivate your team under pressure, and use diplomacy to handle different situations

To be passionate about delivering the very best service for your residents

Quality driven with a passion for excellence

Must possess excellent leadership skills and organisational skills

• BODRUM BİTEZ MİLPORT HOTEL de görev alacak
• Haftada 6 gün çalışma
• Mutfak yardımcılığı yapabilen,
• Otel Oda ve Lobby nin genel temzilik
• Otel odaları kontrol genel değişim

• Kat Hizmet Görevlisi (MAİD),
• Resturant ve Otelcilik sektöründe en az 1 yıl tecrübeli,
• Açılışa kadar bitecek süre içinde 5 kişiye kadar günlük mutfakta yemek çıkartabilecek,
• Kulanılan makina ve kimyasallar hakında bilgi ve deneyime sahip,
• Hijyen prosedürlerini bilen,
• Dış görünümüne önem veren-güler yüzlü,
• Kat hizmetleri ve prosedürlerini bilen ve uygulayan,
• HK depo ve stok kontrol işlemlerini uygulayan,
• Esnek çalışma saatlerine uyum gösteren
• Tesisimizde konaklama imkanı mevcuttur,
• İstanbul'dan Bodruma taşınabilecek olan veya Bodrum'da ikamet eden,
• Bay/Bayan eleman.

Ağvada açılacak 20 odalı otel için Aşçı ve Aşçı yardımcısı aranmaktadır.Profesyonel mutfak deneyimi olan aşçılar tercih sebebidir.

Baş aşçının sıcak yemekler dışında mezeler, deniz mahsulleri konusunda da bilgili olması gerekmektedir. Aşçı yardımcısının ise tatlılar ve ekmek yapımı konusunda deneyimi olmasını tercih ediyoruz.

Mutfakta sadece iki aşçı olacağı için kendi mutfağını yönetebilecek, menü planlaması yapabilecek,, disiplinli temiz düzenli çalışma arkadaşları arıyoruz.

En önemli nokta ise aşçıların Ağva’da kalmaları gerekmektedir. Konaklama işveren tarafından sağlanacaktır. Sürekli konaklamayacak kişilerin CV’leri incelemeye alınmayacaktır.

En az Lise mezunu,
Daha önce benzer pozisyonda en az iki yıl deneyimi olan,
Hijyen kurallarına önem veren,
Dünya Mutfağı lezzetleri hakkında bilgi sahibi olan,
Ekip çalışmasına katkı sağlayabilecek,
Sorumluluk bilinci yüksek olan,
Titiz ve dikkatli çalışmaya özen gösteren,
Mutfak konusunda kalite standardizasyonu kurallarına hakim olan, eğitimleri tam
Dinamik ve yaratıcılık yönü kuvvetli olan,
Beşeri ilişkilere önem veren,
Erkek adaylar için askerlik hizmetini tamamlamış.

• Mekanik ,sıhhı tesisat, ısıtma, soğutma, havalandırma ve yangın sistemleri konularında deneyimli,
• Planlı bakım programlarının uygulamasında görev alacak,
• Uyumlu, iletişime, öğrenmeye ve kendini sürekli geliştirmeye açık çalışma arkadaşları arıyoruz.

• Meslek Liselerinin veya Meslek Yüksek Okullarının İklimlendirme ve Soğutma, Mekanik, Sıhhı Tesisat, Makine bölümlerinden mezun,
• Takım çalışmasına yatkın,
• Tercihen Elektrik, Argon ve Oksijen kaynağı yapabilen,
• Tercihen Havuz operatörü belgisine sahip,
• Tercihen Kazancı belgesi olan,
• Askerlik hizmetini tamamlamış,
• 35 yaşını aşmamış,
• Esnek çalışma saatlerinde, resmi tatil günlerinde ve vardiyalı sistemde çalışabilecek çalışma arkadaşları arıyoruz.

Job Description

A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

What will I be doing?

A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

Receive orders and serve customer requests completely in a timely mannerCreate and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as requiredUnderstand menu content, any menu changes, and promotional activitiesKeep your service area clean, tidy, and well-preparedEfficiently manage the proper settlement of all customer accountsAnswer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience within a cocktail bar environmentThe ability to create classic cocktailsFlexibility in hours as you will be working rostered shifts, especially on weekendsExceptional personal presentation and communication skills Flexibility to respond quickly and positively to a range of work situationsPassion for delivering exceptional levels of guest service

Job Summary

A Commis de Rang is responsible for delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request.

What will I be doing?

As a Commis de Rang you are responsible for providing an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request. Specifically, you will be responsible for performing the following tasks to the highest standards:

Ensure the customers dining experience is one to remember Maintain a high profile during service while being polite and helpful Provide prompt, unobtrusive, attentive service Take instruction from the chef's and senior waiters, anticipate their requirements Keep your station clean and clear at all times Issue additional cutlery/glasses, bread and butter as required Run trays from the server to the station React promptly and deal with any spillages or breakages Communicate any issues to the station waiter/restaurant Manager Cleaning stations and being aware of waiter needs

What are we looking for?

A Commis de Rang serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Maintain a high customer service focus by approaching your job with customers always in mind

Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues

Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance

Be flexible, responding quickly and positively to changing requirements

Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goal

What are we looking for?

A Commis de Rang serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•Positive attitude

•Good communication skills

•Commitment to delivering high levels of customer service

•Excellent grooming standards

•Flexibility to respond to a range of different work situations

•Ability to work on your own or in teams

•Maintain a high customer service focus by approaching your job with customers always in mind

•Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues

•Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance

•Be flexible, responding quickly and positively to changing requirements

•Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goal

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•Previous Food & Beverage and/or industry experience

•Experience with cash handling

•Knowledge of Food Hygiene Regulations

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient mannerServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residentsEnsure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manorPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygieneComply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situations Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Ekip çalışmasına yatkın, iletişim becerisi yüksek

Vardiyalı sistemde çalışabilecek

Verilen her görevi başarı ile yerine getirebilmek için gerekli olan yetenek, bilgi seviyesi, beceri ve kabileyetlere sahip

• Uygun kimyasal kullanımı hakkında bilgili
• Otellerde benzer pozisyonda en az 1 yıl deneyimli olmak
• 20-30 Yaş arası dinamik ve işini seven
• Dikkatli ve titiz
• Kişisel temizlik ve hijyen kurallarına uymak
• Banyo ve odadaki eksik malzemelerin tamamlanmasını sağlamak
• Misafir odası ve banyoyu temizlemek. Yatağı yeniden yapmak
• Misafire ait olan eşyalara karşı titiz ve dikkatli davranmak
• Sabah ve akşam kat raporunu doldurmak
• Toplantı ve eğitimlere katılım edvamlılığı gösterme
• İletişim becerileri yüksek, güleryüzlü, ekip çalışmasına yatkın

Takım çalışanları aramaktayız

İŞ TANIMI

• Günlük konuk giriş-çıkış listesini kontrol etmek,check ın - check out sistemlerini yapmak,
• Günlük oda blokajı yapmak,
• Rezervasyon yapmak,
• Konuğu karşılamak,
• Konuk hesap kartını açmak,
• Konuk istekleri ile ilgilenmek,
• Harcama fişlerini MC den gelen bilgileri takip etmek,
• Konuk giriş-çıkış işlemlerini yapmak,
• Günlük raporları hazırlamak,vb. görevleri yerine getirmek.

GENEL NİTELİKLER

İstanbul Zincirlikuyu'da bulunan Milport Levent Otel'imizde çalıştırılmak üzere Resepsiyonist(Ön Büro Personeli) takım arkadaşları arıyoruz;

• MYO veya Üniversitelerin ilgili Turizm ve Otelcilik bölümlerinden mezun,
• Ön büro işleyişinde en az 3 yıl deneyimli,
• İngilizce bilgisine sahip,
• Opera programını iyi derece de bilen,
• MS Ofice programını iyi derecede kullanabilen,
• Dış görünümüne özen gösteren, diksiyonu düzgün,
• Vardiyalı sistemde çalışabilen,
• Askerliğini tamamlamış.

ANKARA Etimesgut'ta bulunan Bayan Kuaförüne tercihen Bayan ve deneyimli KUAFÖR çalışma arkadaşları aramaktayız.

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
• Provide prompt and efficient service while maintaining the hotels brand standards

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for delivering great customer service
• A highly professional telephone manner and excellent communication skills
• Outstanding administration and organizational skills
• Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a Reservations environment
• Tertiary qualifications, or other collegiate-level degree