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İlan Detay

Jengal Web Yazılım - Online Müşteri Temsilcisi (home Office)

Job Definition

Job Description

To provide support and customer satisfaction to our customers according to their requests through the phone, WhatsApp and live support chat before and after they purchase services and to follow orders through our e-commerce management panel. Also providing information to our customers about our SEO services.

Wage and Bonuses

The pay is 2800 TL + 600 TL in bonus. 700 A bonus is paid not for sales but rather according to your customer satisfaction ratio and overall performance.

Training Period

In order to learn the ropes, you would work together with an experienced colleague for a week at our office in Üsküdar.

Work from Home

After your training is completed, you will be given a computer and a phone number in order to start working. It is required that you have an Internet connection and a quiet working space where you will not be distracted.

Work Shifts Available

2 weeks nighttime, 2 weeks daytime for 6 days a week and 1 extra day off every month. Days off will be on weekdays and 30 minutes of break is given daily during your working hours. The current work shifts can be subject to change in the future.

Morning: 6 - 2 Afternoon: 2 - 10 Night: 10 - 6


Criteria for Applicants:

  • To provide support to our customers on our e-commerce site according to their requests through the phone, WhatsApp and live support chat, to follow orders through our e-commerce management panel and leave the customer satisfied,

  • Be able to work 2 weeks of day shifts and 2 weeks of night shifts,

  • Be proficient in using a computer,

  • Advance command of English,

  • Fluent in Turkish,

  • Able to work remotely (From your home),

  • Experienced in customer support,

  • Looking to work long-term,

  • High communication skills,

  • For Male applicants, must have completed their military service or at least postponed for 2 years,

  • Male or Female 20 to 30 years old,

  • Customer Representative colleagues are sought.