To prepare, check and send city ledger, group & events invoices to clients ensuring accuracy and all relevant back-up is attached.
Prepare and send inter-company invoices as and when required.
Preparation and posting of allowances to the PMS in a timely manner.
Preparation of daily online banking and posting of credit card payments to the PMS.
Daily posting and allocation of BACS & cheques payments to the PMS.
Daily filing / archiving of all invoices.
Liaise with all departments and share billing information to ensure a smooth billing process.
Process commission invoices/payments for both international & local travel agents via Onyx.
Facilitate monthly invoicing for Resident Owners to include maintenance, housekeeping & incidental charges.
To control, investigate & handle queries for credit card charge backs and returned cheques.
To liaise with and answer queries from guests, hotel colleagues, and corporate personnel in a prompt, friendly and efficient manner.
Producing and sending month end invoices such as OTA, partner’s cards & affiliated companies.
Monthly preparation and sending of company statements via the PMS.
Assist with annual audit procedures as and when required.
To practice and incorporate as part of the daily routine the Company’s LQE’s, Pillars and Mission Statement.
To carry out any other reasonable request as directed by your manager.
To report any defects in the building, plant or equipment according to the Hotel procedures.
At least 1 year Sales Ledger experience within a 5 or 4 star hotel
Must possess good computer skills, including Word and Excel
Professional and appropriate business appearance and presentation
Excellent communication skills in all aspects: verbal and written both in English & Turkish