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İlan Detay
Mandarin Hotel Bodrum - Görsel-1

Mandarin Oriental Bodrum - Order Taker

Job Definition

Consistently offer professional, friendly and engaging service
Takes orders on the phone, using the guest's name at all times, and following proper telephone etiquette
Uses suggestive selling techniques to increase check average
Assist guests regarding menu items in an informative and helpful way
Establish dietary requirements and make recommendation to meet them
Record guest orders accurately and efficiently while honoring all special requests
Have full knowledge of all menu items, garnishes, contents and preparation methods and beverage lists
Coordinates preparation and delivery of orders with kitchen and room service servers
Coordinate amenity delivery

Qualifications

Reading, writing and oral proficiency in the English and Turkish languages
Demonstrates a high standard of verbal communication, social skills and up-selling skills
Willing to work a flexible schedule and holidays
Have a minimum of 3 years’ experience in similar position, preferably in luxury environment
Have the ability to handle multiple tasks at one time