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Mandarin Hotel Bodrum - Görsel-1

Mandarin Oriental Bodrum - Recreation Supervisor

Job Definition

Supervise all water sports activities in the resort both insourced (paddle boarding, Hobby cats, surfing, canoes, beach games) and outsourced (Jet ski, diving, Sea bobs)
Arrange boat charter services, picnic arrangements, tours and return experience and booking of all water sports activities
Supervise the beach services provided by Beach Butlers and Beach Concierge to ensure a beachside quality experience
Maintaining beach arrangements and daily pristine presence for guest
Coordinate all guest requests with the designated vendors
Maintain updated resource material on all vendors and information to accommodate guest request
Supervise the daily activities with the team based on reservations and other operational needs
Communicate any Guests Requests and Food & Beverage needs to the Operations Manager
Ensure that accident/incident investigations are completed and recorded accurately according to Safe & Sound policy.
Create new activities and work on a development plan to enhance the guest experience of existing activities for Young Fans and adults
Secure bookings, scheduling, itineraries – full administration duties for all recreation activities and programs.
Supervise and support Beach Butlers to ensure seamless communication of guests needs/requests are handled in an efficient way.

Qualifications

Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in Turkish and English.
Additional languages would be beneficial
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organizational and interpersonal skills
Approachable, open-minded and fair