To ensure the mise en place are completed for day / night shift and during service in order to provide an efficient service
To ensure full knowledge of the In Room Dining menu and wine list in order to respond or amend guests requests to their full satisfaction
To ensure that the In Room Dining department is kept clean and in appropriate order at all times in compliance with our Safe and Sound standards
To prepare all orders in compliance with hotel standards and food & beverage specifications
To deliver service in the guest room and in residences according to hotel standards and guest requirements in a friendly, courteous and efficient manner
To up-sell services and products to our guests at all times enhancing service and generating increased revenue
Reading, writing and oral proficiency in the English and Turkish languages.
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.