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İlan Detay

Vertiv Güç Sistemleri - Servıce Engıneer - Ankara

Job Definition

  • Complete On-Site Diagnostics and Service Calls,
  • Perform Preventative Maintenance Installation, maintenance and troubleshooting of domestic and international UPSs,
  • Understanding the needs of customers and defining overall technical and business solutions,
  • Manage and maintain customer relationships and follow up on customer feedback to achieve high level of customer satisfaction,
  • Giving emergency assistance,
  • Providing Technical Support for product,
  • Generate Problem and Resolution Reports,
  • Providing technical support to customers,
  • Checking, auditing, correcting and informing the customer relations,
  • Providing off-duty telephone and technical service to customers who will be served 7x24,
  • Implementation of the work in accordance with occupational health and safety rules and regulations,
  • Completing the work in a timely and complete manner to ensure customer satisfaction,
  • Compliance with updated service instructions.

Qualifications

Vertiv is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. We have a customer-focused, results-driven culture where employee performance is recognized and rewarded.

Vertiv provides integrated infrastructure solutions that help ensure availability and maximize efficiency for data centers, telecom networks, and industrial facilities around the world. We use a unique combination of industry expertise, technology, and global resources to make the future of our customers’ business possible.

We are currently looking for a new member to our team who will work as SERVICE ENGINEER-ANKARA with the following qualifications:

JOB QUALIFICATIONS

  • Graduate of Electrical and Electronics Engineering of Universities,
  • Experienced in UPS service and knowledge on power electronics,
  • Strong knowledge of installation, maintenance and troubleshooting,
  • Use measuring and mounting tools,
  • Reading and following electrical and PCB circuit diagrams,
  • Technical orientation,
  • Good knowledge of English and Turkish,
  • Service logic and customer-oriented,
  • Good communication skills,
  • Flexibility and Self learning,
  • Be a good team player,
  • Organizational skills, Management skills,
  • High standard of professional presence and ethics,
  • Willingness to travel as required,
  • Have knowledge microsof office programs,
  • Will be able to keep up with the busy work tempo,
  • Comply with flexible working hours,
  • Have knowledge microsof office programs,
  • Having a valid driving license & no obstacle for traveling,
  • Completed military service for male candidates.