Customer Service Logistics Staff

Company Name Confidential - Customer Service Logistics Staff

• Responsible for whole cycle of Order Intake, delivery arrangements for those customers in charge of.
• Responsible for releasing of orders to 3rd Party Logistics Provider where advised by Sales Managers. (except fort the customers informed by finance with shipment block)
• Replying Customer information requests regarding logistics inquiries, carrying out customer visits and organizing trainings and seminars for the customers in charge of.
• Responsible for the coordination of vendor, forwarder and customs broker regarding document flow during truck departure and arrival to customs.
• Placing Purchaser Order (PO) to the Vendors minimum on weekly basis and reconciliation with Vendors out of EDI integration.
• Responsible for substitution management (10 Digit Changes) for purchase orders and sales order side in order to reduce backorder and providing better availability to customers .
• Facilitating monthly forecast files between sales managers and vendors.
• Participation monthly review meetings with customs broker for performance monitor and coordinating customs broker’s inquiries with relevant departments,
• Executing drop shipment process from inception of the order till delivery in free trade zone with customs formalities and documents for the customers in charge of.
• Supporting/delivering key focus projects regarding logistics activities.

• License Degree
• At least 2 years of logistics experience (desirably in automotive)
• Experience and knowledge with ERP systems logistics modules (desirable SAP and/or LogoTiger2)
• High reporting skills,
• Business acumen, customer oriented, organization and coordination skills, self-initiative and ability to work under pressure,
• Good MS Office program skills,
• No travelling restriction,
• Class B driving license,
• Fluency in and English (written and spoken),
• Completed military service (if male),