Customs Operations Specialist

Company Name Confidential - Customs Operations Specialist

We are, as a world energy leader, looking for a Customs Operations Specialist in Turkey organization that will be part of the Customs Team for import/export program support for the Region.

• Manage the daily operational activities for the Renewables Business Units,
• Pre-Entry / Live Shipment Support & Escalation Resolution,
• Gather primary KPIs and leverage Governance tool for reporting,
• Manage operational and agent performance and work with Customs Agents on process improvements,
• Identify Business contacts to gather technical information to support import and export HS classification process,
• Manage escalations for non-response to HTS questions and data requirements,
• Implement Cycle time & pre-entry escalation reduction projects,
• Work with business partners to identify and implement process improvements,
• Provide Guidance, assistance and advice to the Renewables Business partners related to Customs matters,
• Gather customs data into the applicable business tools,
• Provide Export Operations support,
• Implement audit corrective action plans,
• Maintaining of the operational Landscape and Site profiles with accurate information,
• Provide Guidance, assistance and advice to the Renewables Business partners related to Customs Authority audits and queries

• Bachelor’s degree from an accredited university or college,
• At least 3 years of experience in Customs / international trade processes required,
• Knowledge of customs regulation,
• Ability to use knowledge, experience and instinct to make accurate and timely decisions
• Understanding of Compliance requirements; ability to understand and balance customer centricity vs. controllership operational excellence principles,
• Ability to implement simple, fast and non-bureaucratic process improvements,
• Experience in working with global teams and demonstrates a global mindset,
• Excellent verbal and written communication skills, organizational skills and problem-solving skills,
• Experience in communication with customs authorities, included desktop and on-site customs audits,
• Understanding of Compliance requirements; ability to understand and balance customer centricity vs. controllership operational excellence principles.