Gece Müdürü İş İlanları

Hepsini Temizle
Gece Müdürü
  • İş Açıklaması

    Manage the consistent delivery of guest services with the company’s core standards and brand attributes
    Develop and maintain vendor and community relationships in the interest of the management and guests
    Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the property’s competitive position in anticipation of changing customer needs within the dynamic hospitality, residential and gaming environment
    Interact and communicate with key departments on the integration of services provided to residents
    Serve as a public relations representative for property, exhibiting a professional demeanor and willingness to assist residents and management whenever requested
    Maintain all departmental assets including equipment repairs and maintenance and ensures the desk and back office space are kept clean and organized
    Provide our residents with full access to all the attractions, activities products and services in Bodrum
    Continually identify residential preferences through conversation and knowledge of residents requests
    Have a full knowledge of all transportation forms, the times, directions and costs of each
    Maintain a full library of brochures, maps and destination magazines.
    Be knowledgeable and ensure all departmental colleagues are knowledgeable about all the arrivals, departures and events in the hotel and residences each day.
    Keep records of all bookings, requests, reservations and confirmations for residents
    Maintain a staff of polished, well trained, professional Concierges capable of delivering unparalleled service that demands residential and guest loyalty
    Manage Human Resource responsibilities for Concierge team. Creates and maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction. Ensures departmental practices are compliant with company policies and legal requirements
    Coordinate the organization and administrative functions in the Concierge departments

    Aranan Nitelikler

    Minimum of 5 years of Residences/Hotel FOH experience
    At least four years of managerial experience in Hotel Operations/Residences Services
    At least two years of guest service experience
    Luxury Hotel Experience
    Able to communicate clearly and fluently in English (written and spoken)
    Able to multi task
    Superior communication skills
    Professional and appropriate business appearance and presentation
    Most possess excellent guest service and problem resolution skills.
    Quality driven with a passion for excellence in guest service and satisfaction
    Additional languages would be advantageous.

    Sektör: Otelcilik

    Pozisyon: Gece Müdürü

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