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sava medical sağlık turizmi ltd. şti. - İspanyolca Tercüman
Job Description• Ensuring that the communication of foreign patients with physicians and other healthcare professionals is managed in a correct and reliable process,
• Ensuring that foreign patients receive service in their language and are informed about all processes and their consent is obtained,
• Participating in physician visits and informing the patient,
• Taking an active role in guiding foreign patients, ensuring general coordination regarding transportation, examination and treatment processes,
• Carrying out correspondence about foreign patients who received the treatment, following the complete and accurate entry of patient records,
• Informing the relevant units about developments other than the treatment planned for foreign patients (such as different interventions, examinations or treatment applications),
• Patients who come to our country to receive service; guiding all kinds of work in the process of transportation to the hospital, treatment process, accommodation outside the health facility and returning to the country,
• Contacting the necessary persons or organizations to solve the problems related to the treatment processes of foreign patients and conducting studies to solve the problems.
Required Skills and Expertise• Bachelor's degree preferably in Tourism, Health Sciences, Health Management, Language and Literature or Translation and Interpretation;
• Spanish / English proficiency speaking/writing level
• For foreigners, Turkish B1 (writing and speaking) is mandatory
• Having 1-year experience in a similar position or having a career goal in the Health sector,
• Able to use MS Office programs well and report/presentation,
• To provide the necessary coordination with the relevant units,
• Be able to act proactively in providing all kinds of logistic support to international patients and their relatives,
• Strong human relations and patient communication, giving importance to teamwork,
• Proactive in crisis and process management stages, solution-oriented,
• To coordinate hospital patient's relative situations
