Adana, Otelcilik İş İlanları

 
Hepsini Temizle
Adana
Otelcilik
  • İş Açıklaması

    Supervise all water sports activities in the resort both insourced (paddle boarding, Hobby cats, surfing, canoes, beach games) and outsourced (Jet ski, diving, Sea bobs)
    Arrange boat charter services, picnic arrangements, tours and return experience and booking of all water sports activities
    Supervise the beach services provided by Beach Butlers and Beach Concierge to ensure a beachside quality experience
    Maintaining beach arrangements and daily pristine presence for guest
    Coordinate all guest requests with the designated vendors
    Maintain updated resource material on all vendors and information to accommodate guest request
    Supervise the daily activities with the team based on reservations and other operational needs
    Communicate any Guests Requests and Food & Beverage needs to the Operations Manager
    Ensure that accident/incident investigations are completed and recorded accurately according to Safe & Sound policy.
    Create new activities and work on a development plan to enhance the guest experience of existing activities for Young Fans and adults
    Secure bookings, scheduling, itineraries – full administration duties for all recreation activities and programs.
    Supervise and support Beach Butlers to ensure seamless communication of guests needs/requests are handled in an efficient way.

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English.
    Additional languages would be beneficial
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organizational and interpersonal skills
    Approachable, open-minded and fair

    Sektör: Otelcilik

    Pozisyon: Operasyon Şefi

  • İş Açıklaması

    Anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
    Meet all reasonable needs and requests of guests within acceptable time frames.
    Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
    Recognize guest dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback/ complaint procedures.
    Offer assistance to colleagues when required, to ensure designated work goals are met.
    Demonstrate trust, support and respect towards team members in day-to-day work activities.
    Conduct communication with guests and colleagues in a polite, professional and friendly manner.
    Assist Housekeeping in set up preparation of Beach area for service utilizing opening checklist and as instructed through briefings.
    Maintaining an open-line of communication with F&B colleagues.
    Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English. Additional languages would be beneficial
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Prior Hotel experience would be an advantage

    Sektör: Otelcilik

    Pozisyon: Uşak

  • İş Açıklaması

    Maximize room revenue and occupancy by effectively controlling rates and availability

    Update the various distribution channels for proper rate and room availability as directed by the Director of Revenue

    Assist in the creation and maintenance of rate codes in the various systems

    Ensure group block names and preferences are correctly updated in PMS system

    Complete follow through of no-show and late cancellation charges

    Ensures that Guest History is updated and acted upon accordingly

    Ensure communication with other departments (Finance, Guest Services, Sales, Housekeeping, F&B) to provide a seamless service for our guests

    Ensure arrival lists are checked and are complete (arrival times, rates etc.) the day prior to the guest arrival

    Clarify duties and responsibilities of reservations colleagues and ensure that work processes are in a logical order

    Assist with annual departmental operating budgets as well as capital expenditure and manpower budgets

    Perform all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, and training etc.

    Handle all guest complaints and comments relating to the department tactfully

    Cooperate and coordinate teamwork with other departments

    Aranan Nitelikler

    Two years Reservations Manager experience in a luxury hotel operation

    Bachelor's degree in hospitality management or a related field

    Strong written and verbal communication skills in the English language

    Excellent overall communication skills

    Proficient in Microsoft Excel, Word and power Point

    Strong mathematical and analytical skills

    Knowledge and grasp of hotel distribution systems (GDS, Synxis, etc.)

    Able to multi-task

    Training and coaching skills

    Enthusiastic about training, managing and motivating a Team

    Desirable

    Prior experience in a renovation or pre-opening luxury hotel environment

    Multi-lingual

    Sektör: Otelcilik

    Pozisyon: Rezervasyon Müdürü

  • İş Açıklaması

    To handle the administrative needs of the Meetings & Events Department

    Quoting, negotiating, carrying out show-rounds and contracting for Group and Event inquiries.

    Responding to and coordinating all internal meeting requests

    Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments

    Coordinate pre-conference & post conference meetings

    To attend all business critical meetings to include BEO, GIS etc.

    Ensure banquet event orders are accurate and provide all relevant information to departments concerned

    Co-ordinate all aspects of conferences as assigned by the DOS & ADOE to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, security requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (to include floral) requirements, refer business to approved suppliers of service/products as necessary.

    Follow up payment and provide back up for contracted vendor business

    To guide the operations, in order to ensure that guest satisfaction is monitored and where appropriate, rectified throughout the guest experience

    Handles guest's complaints politely, promptly and professionally, communicates with duty manager, senior F&B management and Events Management timely. For all guest service complaints a SIR report needs to be raised.

    To coordinate relevant functional details as well as quests' requirements and delegate respective duties to subordinates to ensure guests' requirements are being met.

    Aranan Nitelikler

    Two years prior experience in an administrative sales capacity

    Bachelor's degree in hospitality, business or related field

    Strong verbal and written communication skills required

    Excellent typing and organizational skills

    Must maintain a high degree of confidentiality

    Must possess ability to coordinate with multiple tasks.

    Strong computer literacy to include: Microsoft Word, Excel, PowerPoint, etc. a must

    Excellent communication skills both written/verbal in the English language

    Requires high levels of interaction with all members of staff. Possess high degree of stamina, agility and flexibility

    Strong level of professionalism must be displayed at all times.

    Able to complete a wide range of activities requiring clear communication, excellent organisational skills and attention to detail.

    Must work well under pressure, ensuring the smooth and efficient running of an event.

    Sektör: Otelcilik

    Pozisyon: Satış Koordinatörü

  • İş Açıklaması

    An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an

    innovation menu, and promising an exceptional culinary experience.

    What will I be doing?

    As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent

    quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee

    the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following

    tasks to the highest standards:

    - Lead of the kitchen brigade and ensure ongoing development of Team Members

    - Identify an effective approach to succession planning

    - Create menus that meet and exceed customers' needs and conform to brand standards

    - Ensure the consistent production of high quality food through all hotel food outlets

    - Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and

    suppliers

    - Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team

    Members

    - Manage department operations, including budgeting, forecasting, resource planning, and waste management

    - Manage all aspects of the kitchen including operational, quality and administrative functions

    - Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient

    manner

    - Ensuring adequate resources are available according to business needs

    - Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance

    with current legislation

    - Control costs without compromising standards, improving gross profit margins and other departmental and financial

    targets

    - Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events

    - Maintain good communication and work relationships in all hotel areas

    - Ensure that staffing levels are maintained to cover business demands

    - Ensure monthly communication meetings are conducted and post-meeting minutes generated

    - Manage staff performance issues in compliance with company policies and procedures

    - Recruit, manage, train and develop the kitchen team

    - Comply with hotel security, fire regulations and all health and safety and food safety legislation

    - Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner

    - Manage financial performance of the department so all planning is in line with hotel objectives

    - Manage food control systems are adhered to them so margins are on target in a pro-active way

    - Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends

    - Be environmentally aware

    - Ensure food wastage program is adhered to so that margins are on target

    - Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local

    legislation

    Aranan Nitelikler

    An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team

    Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    - Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required

    - Excellent leadership skills

    - A creative approach to the production of high quality food

    - A business focused approach to managing a hotel kitchen

    - Excellent communication skills

    - Ability to build relationships, internal and external, to the hotel and the Company

    - Excellent planning and organizational skills

    - Ability to multi-task and meet deadlines

    - A current, valid, and relevant trade qualification (proof may be required)

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    - A certification in management

    - Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

    Sektör: Otelcilik

    Pozisyon: Mutfak Şefi

  • İş Açıklaması
    • To maintain and develop productivity by controlling F&B Departmental activities. To increase the quality of food and service in order to increase the sales, revenue and business volume.
    • To provide a high quality of service to the guests and to maintain a good communication which informs both F&B Department and other departments about the activities.
    • To identify and provide the needs of F&B Department according to the daily operations. To be sure of the decisions taken are appropriate to the valid policies and for the General Manager.
    • To give information to the management about the reports, forecast, budget, policies and plans related to future. To recommend the management about the changes and renewals in policies, procedures and equipment.
    • To help the sub departments’ heads in order to provide meal and service in deserved standards, and to create hygienic, creative and well promoted areas. And to meet the pre/ previously identified productivity and profitability objectives.
    • To create menus and packages with the Kitchen Chef, by taking the market conditions/ characteristics and needs into consideration.
    • To evaluate the guests’ opinions about the Restaurants and Banquet Rooms regularly. To inform the management about the subjects to be changed or to be done, by evaluating the competitive environment.
    • To maintain and develop productivity by controlling F&B Departmental activities. To increase the quality of food and service in order to increase the sales, revenue and business volume.
    • To provide a high quality of service to the guests and to maintain a good communication which informs both F&B Department and other departments about the activities.
    • To identify and provide the needs of F&B Department according to the daily operations. To be sure of the decisions taken are appropriate to the valid policies and for the General Manager.
    • To give information to the management about the reports, forecast, budget, policies and plans related to future. To recommend the management about the changes and renewals in policies, procedures and equipment.
    • To help the sub departments’ heads in order to provide meal and service in deserved standards, and to create hygienic, creative and well promoted areas. And to meet the pre/ previously identified productivity and profitability objectives.
    • To create menus and packages with the Kitchen Chef, by taking the market conditions/ characteristics and needs into consideration.
    • To evaluate the guests’ opinions about the Restaurants and Banquet Rooms regularly. To inform the management about the subjects to be changed or to be done, by evaluating the competitive environment.
    Aranan Nitelikler
    • University Degree,
    • Minimum 3 years of experience in that position
    • Very good command of English
    • Analytical and strategic thinking skills
    • Dynamic, goal oriented, dedicated and hardworking team player
    • Calm, efficient and the ability to work well under pressure

    Sektör: Otelcilik

    Pozisyon: Yiyecek İçecek Müdürü

  • İş Açıklaması

    What will I be doing?

    Cluster Chief Engineer, you will be responsible for all maintenance issues within the both hotels, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Cluster Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Responsible for maintenance issues within the hotel Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel Ensure monthly safety inspections take place and employees are trained accordingly

    A Cluster Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Advanced knowledge of building management/engineering Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience in a management role

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    First Aid Vocational training in engineering or similar field

    Aranan Nitelikler

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    • University graduated preferably at Electrical, Mechanical or Marine Engineering
    • Analytical minded
    • Minimum 5 years of experience in that position
    • Strong computer literacy
    • Excellent leadership skills and exceptional communication skills
    • Fluent in spoken and written English and Turkish
    • Available to work in Adana & Mersin

    Sektör: Otelcilik

    Pozisyon: Elektrik Mühendisi, Gemi Donatım Mühendisi

  • İş Açıklaması

    A Sales & Marketing Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

    What will I be doing?

    As Sales & Marketing Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Analysis local market trends and competitor activity to identify business leads
    • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
    • Negotiate room rates/packages with corporate clients
    • Develop and implement creative local marketing channels, including social media channels
    • Prepare company contracts for the hotel in accordance with current business and pricing conditions
    • Work within current business strategies and recognising potential opportunities
    • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
    • Attend Sales & Marketing events, as required
    • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
    • Answer customer queries in a prompt and professional manner
    • Manage staff performance in compliance with company policies and procedures
    • Recruit, manage, train and develop the Sales team
    Aranan Nitelikler

    A Sales & Marketing Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Excellent grooming standards
    • Flexibility to respond to a range of different work situations
    • Ability to work under pressure and under own initiative
    • Experience in a sales role with a proven track record to close a sale

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Knowledge of local market
    • Knowledge of hospitality
    • Passion for sales and for achieving targets and objectives
    • Degree-level qualification in a relevant field

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Sektör: Otelcilik

    Pozisyon: Satış Müdürü, Aktif Satış Müdürü, Satış 2.Müdürü, Satış Pazarlama Bölge Müdürü

  • Commis Iı

    Conrad Hotels ve ResortsTüm Türkiye 18 Nisan 2019
    İş Açıklaması

    Job Summary

    A Commis II affects every Guest experience through food production and food presentation at our restaurants, bars, through room service, banquets, and in-hotel cafes.



    What will I be doing?

    As a Commis II, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

    • Ensure consistent great food production, in line with the high quality standards expected by Hilton
    • Perform tasks within a timely manner
    • Contribute to Kitchen revenue through effective food cost control
    • Provide support to the Kitchen brigade
    • Meet all health and hygiene requirements
    Aranan Nitelikler

    What are we looking for?

    A Commis II serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • To maintain a high customer service focus by approaching your job with customers always in mind
    • To have a positive impact, taking personal responsibility and initiative To resolve issues, always clearly communicating with both customers and colleagues
    • To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
    • To be flexible, responding quickly and positively To changing requirements
    • To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals



    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Sektör: Otelcilik

    Pozisyon: Komi

  • İş Açıklaması
    Aranan Nitelikler

    Kat Hizmetleri Departmanımızda çalıştırılmak üzere,


    Ekip çalışmasına yatkın,
    Diksiyonu düzgün,
    En az lise mezunu,
    Misafir memnuniyetine özen gösteren,
    Güleryüzlü ve pozitif,
    Öğrenmeye ve gelişime açık,
    İnsan ilişkilerinde başarılı,
    Kısmi zamanlı çalışabilecek,
    Vardiyalı çalışma sistemine ayak uydurabilecek,
    Sağlık problemi olmayan,
    Haftasonu, bayram ve genel tatil günlerinde çalışabilecek

    ekip arkadaşları arıyoruz...

    Sektör: Otelcilik

    Pozisyon: Kat Hizmetleri Elemanı

  • İş Açıklaması

    Respond to Resident needs and requests as directed.

    Act as a guide when Residents or guests ask for direction and physically assist them to their destination within the residences or hotel.

    Arrange tickets for theatre, sporting events and local attractions, make and confirm dining reservations when requested and log information.

    Demonstrate firsthand knowledge of the recommendations with thorough research.

    Update Residential information, unit owners, and apartments for contact purposes and preferences on a weekly basis.

    Maintain a daily sheet (via GoConcierge) of all requests, reservations and confirmations for residents. Check daily to make sure that resident requests have been fulfilled and completed.

    Assist in the coordination of all in-house residential services to include package and newspaper delivery, dog walking, car washing/detailing, message taking, plant watering, etc.

    Coordinate and provide residential unit access, as directed.

    Assist with monthly departmental meetings

    Understand the life safety and emergency response facilities (FLHSS) and procedures; ensure that all colleagues are familiar with these procedures and be able to provide guidance for all in case of emergencies.

    Report all suspicious persons or activities and hazardous or unsafe conditions to the management immediately.

    Prepare welcoming F&B amenities, which will be served for our Resident Owner in the Admin Building.

    Aranan Nitelikler

    Two years luxury hotel concierge experience.

    Excellent overall communication skills both written and verbal in the English language.

    Able to multi-task and remain composed at all times.

    Able to work well in a team environment

    Able to stand for extended periods of time.

    Must be professional and possess excellent presentation, communication, organization and effective time-management skills.

    Must have very strong knowledge of the restaurants, bars, nightclubs, theatres, shows and attractions in the area around Bodrum.

    Flexible schedules and hours, willingness to work on weekends & holidays is required.

    Professional appearance and demeanor.

    Sektör: Otelcilik

    Pozisyon: Konsiyerj

  • İş Açıklaması

    Initiate contact with Residents entering and departing the Residences, while opening and closing the Resident Admin Building entrance door

    Greet and escort Residential guests promptly as they arrive to the Admin Building

    Knowledgeable of all Residence /guests and whenever possible addresses such by name

    Use proper procedures when parking cars

    Control and monitor traffic flow

    Responsible for flow of traffic at the Admin Building and car parking

    Responsible for accurate inventory and safety of residents car keys

    Escort Residents to their destination

    Handle delivering and storing of Residents items/baggage

    Greet, welcome and anticipate every Residents and guest and their needs

    Ability to understand Residents inquiries and provide responses

    Ability to focus attention on guest needs, remaining calm and courteous

    Ability to think clearly, quickly, maintains concentration and makes concise decisions

    Professional appearance and demeanor

    Assisting with shopping request

    Ensure that all equipment (buggy, etc....) are in proper condition and recorded properly

    Aranan Nitelikler

    One year hotel valet or Doorman experience within a luxury environment.
    Excellent overall communication skills.
    Able to multi-task and remain composed at all times.
    The ability to work well in a fast-paced, team environment.
    Able to stand and run for extended periods of time in high and low temperatures.
    Professional appearance and demeanor.
    Excellent driving record required.
    Must possess a full clean current driving license.
    Ability to drive buggy, an automatic and stick shift vehicle.

    Sektör: Otelcilik

    Pozisyon: Vale

  • Spa Therapist

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    To perform treatments on guests whilst maintaining the guest’s comfort at all times
    Be on time for appointments and thoroughly review appointments after completing each treatment
    Keep work area clean and neat at all times
    Follow all Standards and Procedures as taught by Treatment Supervisor
    To ensure that a high standard of service is maintained throughout the Spa
    Assist in the operations of all spa departments as required:
    Front Desk
    Spa Retail Area
    Relaxation Area
    Preparation Room
    Sales and Marketing
    Spa Suites
    To maintain inventory of supplies for the operations of the treatment rooms
    Maintain cleanliness and attention to detail in spa suites throughout shift
    To attend daily line-ups, weekly and monthly spa meetings
    Have the ability to courteously interact and answer all spa and hotel related questions with guests
    Perform all treatments to the highest standards

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English language
    Must possess appropriate licenses in massage and beauty therapy
    Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
    Must work in a safe, prudent and organized manner
    Must be a graduate from an accredited school with a massage, face and manicure/pedicure license or a combination license
    Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel
    Must have excellent interpersonal and communication skills, able to network with contacts relevant to the Spa
    Must have technical awareness and knowledge of a wide variety of treatments particularly for the face and body

    Sektör: Otelcilik

    Pozisyon: Spa Terapisti

  • Receiving Clerk

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    To ensure that the goods receiving area and dry store are clean and tidy at all times

    To hold and return fridges temperature controls and recording are correct.

    To receive and to record all deliveries in the log book.

    To record all delivery times and enforce agreed times of all suppliers.

    To ensure that all non-food goods are recorded in the receiving book and signature with name must be acquired on collection and the receiving book filled in

    To ensure all fridges are maintained in a clean and safe fashion

    To place orders through the correct ordering and receiving system and liaising with the Chefs and Purchasing Manager and relevant purchasing colleagues.

    To ensure all storage of all food and beverage items is stored safely and correctly.

    To ensure all storage of all non-food and beverage items are stored safely and correctly and adhering to any chemical storage legislation

    To ensure all dry stores orders are prepared promptly before collection.

    To ensure all food deliveries (vegetable, meat, poultry, fish and dry store) are decanted in the correct containers, label and sent to the correct kitchens or outlets.

    To ensure the loading bay area is kept clean and tidy at all times to include that all buggies, trolleys cages & boxes are stored correctly and safely

    To record, store and maintain all safe and sound records

    To ensure that the quantity and quality of the materials or goods received are in accordance with the required specification stated on the Purchase Order.

    After checking of goods by the receiving assistant, all invoices or delivery notes must be signed and to show that the goods have been checked and accepted.

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English.
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Prior Hotel experience would be an advantage

    Sektör: Otelcilik

    Pozisyon: Mal Kabul Sorumlusu

  • İş Açıklaması

    The Spa Concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner.
    Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
    Keep work area clean and neat at all times.
    Must follow all Standards and Procedures as taught by legendary trainers or Spa Supervisor.
    To ensure that a high standard of service is maintained throughout the Spa.
    Assist in the operations of all spa departments as required
    To maintain inventory of supplies for the operations of the spa reception
    Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
    Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Operations Supervisor
    To ensure a warm friendly welcome to all guests at all times.
    Greets all guests upon their arrival, gives new guests tours of property and offers return guests "re-orientations".
    Print confirmation letters and pull files for the next business day.
    To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English language
    Russian and Arabic speaker
    To be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
    be self-motivated.
    To be flexible and able to work efficiently under pressure.
    To have mathematical skills, technical aptitude and spa knowledge.
    Knowledge of specific spa industry applications is desirable, such as spa soft.
    To have basic knowledge of computer programs including Excel, Microsoft Word and Microsoft Office administration
    To have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel.
    To have knowledge of current spa trends in the industry

    Sektör: Otelcilik

    Pozisyon: Spa Resepsiyonisti

  • İş Açıklaması

    .

    Aranan Nitelikler

    En az 2 yıllık Meydan Şefi deneyimi olan,

    Turizm sektöründe kariyer hedefleyen,

    Misafir memnuniyeti odalı,

    Ekip çalışmasına yatkın,

    Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek,

    Bodrum ya da Milas’ta ikamet eden ya da Bodrum’daki lojmanımızda ikamate edebilecek,

    Tercihen lüks otel tecrübesi olan.

    Sektör: Otelcilik

    Pozisyon: Meydan Şefi

  • İş Açıklaması

    Otel üniformalarının hazırlık sürecini yönetmek, otel içerisinde görünümde süreklilik ve standartları sağlamak

    Departmanın ve deponun düzenli ve temiz durumda tutulmasını sağlamak

    Üniforma ve ekipmanların stok seviyelerini korumak için gerekli satınalma siparişlerini zamanında vermek

    Çamaşırhane malzemelerinin haftalık stoklarını gerçekleştirmek ve haftalık siparişleri zamanında yerine getirmek

    Tüm çamaşır ekipmanlarının periyodik olarak denetlenmesini sağlamak

    Çamaşırhane müdürü ile birlikte çamaşırhane operasyonlarının sorunsuz ve eksiksiz ilerlemesini sağlamak

    Aranan Nitelikler

    En az 3 yıllık çamaşırhane şeflik deneyimi olan,
    Turizm sektöründe kariyer hedefleyen,
    Misafir memnuniyeti odalı,
    Ekip çalışmasına yatkın,
    Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek,
    Bodrum ya da Milas’ta ikamet eden ya da Bodrum’daki lojmanımızda ikamate edebilecek,
    Tercihen lüks otel tecrübesi olan.

    Sektör: Otelcilik

    Pozisyon: Çamaşırhane Şefi

  • İş Açıklaması

    Mandarin Oriental Hotel Group standartlarına göre menüdeki ızgara ve aperatiflerin hazırlanması

    Taleplerin ve stok kalemlerinin kontrol edilmesi

    Tüm ızgaraların istenildiği gibi pişirilip, standartlarımıza uygun, tam anlamıyla misafir memnuniyeti sağlayacak şekilde servis edilmesi

    Mutfak alanının otel standartlarına uygun şekilde temizlenmesi ve kullanılan donanımın bakımının yapılması

    Aranan Nitelikler

    Lüks otel grubu veya benzeri bir restaurantta ızgara şefi pozisyonunda en az 5 yıl çalışmış olmak

    Sektör: Otelcilik

    Pozisyon: Izgara Ustası

  • Mezze Chef

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    To prepare or direct the preparation of mezze and other appetizer and side items from the restaurant menu according to standard recipes.
    Food requisition and control of stock items.
    To do checks on training from time to time.
    To compile the daily mise en place
    To promote effective team work
    To cook all food items as requested, serving as expected
    To prepare attractive food displays
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
    To report any potential health or hygiene hazards
    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

    Aranan Nitelikler

    Previous work experience in a mezze chef position in a four or five star hotel or similar restaurant for a minimum of 5 years. Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Soğuk Mezeci

  • İş Açıklaması

    Ensure that the hotel and MOHG brand image is mathematically integrated into revenue management decisions in all areas of the hotel: Rooms, F&B and Spa (i.e.: Lost-it rates cannot dilute brand image)

    Provide input into the different booking lead times of market segments to facilitate future control

    Monitor and control the hotel's inventory on a daily basis by setting restrictions on the number of rooms that can be sold in each market segment

    Complete forecasts (3 days, 10 days, 30 days and 90 days)

    Update booking curve and history spreadsheets daily

    Work with the Sales department to ensure that contracts are logically and correctly loaded in distribution systems

    Predict future demand and proactively set controls for managing demand and maximizing revenues in all revenue generating department

    Identify future periods where packages might assist in stimulating demand or should be restricted, or where promotions are warranted

    Participate in advertising campaign by ensuring that all information is in the reservations systems, agree possible impact on demand with marketing before campaign is finalized, and ensures room inventory controls are appropriate prior to launch

    Aranan Nitelikler

    Requirements

    Mandatory

    College or university degree in business, mathematics or hospitality management

    Proficient in Microsoft Excel, Word and power Point

    Strong written and verbal communication skills in the English language

    Strong mathematical and analytical skills

    Knowledge and grasp of hotel distribution systems (GDS, internet, etc.)

    Able to multi-task

    The ability to work well in a team environment

    Experience with an automated and manual revenue management system

    Five years hotel revenue management experience as a director or department head

    Desirable

    Experience with a Global company, ideally at a resort location

    Experience with an automated and manual revenue management system

    Prior experience in a renovation or pre-opening luxury hotel environment

    Sektör: Otelcilik

    Pozisyon: Gelirler Direktörü

  • İş Açıklaması

    Establish engineering guidelines and standard operating procedures to maintain excellent standards of quality and reliability in the Resort and Residences.

    Establish a monthly reporting system in order to monitor Key Performance Indicators, guest room maintenance, energy consumption, operational and energy expenses, project updates, LQE activities and other specific tasks.

    Establish, implement and maintain the FLHSS&E procedures, including relevant business continuity management plans and standard operating procedures.

    Manages the combination of employing engineering colleagues and engineering outsourcing companies to minimize operating expenses.

    Formulate and implement strategic direction for the hotel’s environmental protection activities and involvement in the local community.

    Develop, implement and monitor the preventive maintenance programs for all assets of the hotel.

    Ensures that the hotel operates in conformity with the local codes and regulations related to all areas under the positions responsibility. Updates the General Manager and EXCO of any changes or amendments that will affect the hotel

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal

    Strong creativity

    Approachable, open-minded and fair

    High energy and hands on in the operation

    Must be able to work in a team and independently on occasions

    High standards and very professional

    Engineering studies such as Mechanical, Electrical, and Building Services.

    Minimum of 5-10 years as Chief Engineer or Director of Engineering within luxury hotels.

    Previous opening experience an advantage

    Excellent knowledge of major building systems, power plant, air conditioning system, kitchens etc.

    Experienced and knowledgeable in energy management.

    Quality driven with a passion for excellence in guest service and satisfaction

    Possess excellent organizational and administrative skills, result oriented, excellent interpersonal skills, self-motivated, team player with good leadership skills

    Experienced user of office automation applications, including Word, Excel amongst others

    Sektör: Otelcilik

    Pozisyon: Baş Mühendis

  • İş Açıklaması

    To contact the guest after reservation is made to determine their preferences and to anticipate their needs (obtain preferences for pillow, newspapers, dietary requirement, organizing tours, errands, etc.).
    To ensure the awareness of the arrival details, such as the arrival time
    To proactively seek guest preferences and record them.
    To communicate guest preferences and feedback with relevant department.
    To undertake guest room moves where guest is present.
    To carry out errands on behalf of guest.
    To greet guest upon arrival for introduction and rooming.
    To prepare arrival suite according to known preferences as well as amenities.
    To organise guest’s departure, offer the service for packing a night before or an appropriate time preferred by guests.
    To check the room after departure for any left behind items.
    To coordinate with Housekeeping on preferred time for mini-bar replenishment, make up room, turn down service as well as ensure laundry is done accordingly and checked before returning to the wardrobe.
    To assist in handling guest calls and acting upon them in a professional & courteous manner. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up.
    To assist the Guest Services Team in the day to day Departmental/ Hotel operations.
    To assist with guest IT requests where required in absence of IT Dept.
    To be fully informed of all guest arrivals and in-house guests, ensuring that their requests and preferences are acted upon and shared with all relevant departments.
    To contact the guest after departure and thank for their stay and advice of being contacted directly for future bookings
    To ensure good maintenance in all butler suites by doing regular walk arounds and inspections
    To maximize the revenue and occupancy of all butler suites
    To comply with all LQE’s & MO Special touches.
    To present a professional image by maintaining the Hotel’s grooming standards.
    To undertake and promote training and development.
    To work in conjunction with other departments, very closely, proactively and in a synergized manner.
    To carry out any reasonable requests as directed by Head Butler

    Aranan Nitelikler

    At least 1 year of relevant experience in luxury community or hotel
    Fluency in English written and verbal communication
    Excellent communication skills in all aspects: verbal, written and non-verbal
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organizational and administrative skills and interpersonal skills
    Approachable, open-minded and fair
    Prior Hotel experience would be an advantage

    Sektör: Otelcilik

    Pozisyon: Uşak

  • Income Auditor

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    The Finance Assistant function will perform a number of duties which may include all or a specified selection of the following:

    To audit, prepare and issue the Daily Flash Report, Weekly and Monthly revenue reports to Hotel Management and Head Office in a timely and efficient manner.

    To audit, analyze & accurately record the revenues and statistics for Rooms Accommodation, F&B, Spa and Other hotel revenue on a daily basis.

    To audit, investigate and record all daily allowances, voids & paid outs – highlighting anything extraordinary to the attention of the Hotel Controller.

    To perform & document any daily ad hoc checks on data

    To analyze & journal house account information in conjunction with the F&B, Rooms Division and Spa departments.

    To reconcile and record PDQ credit cards.

    To check any credits made to credit cards on a daily basis and have authorised by the Hotel Controller.

    To assist in the timely and orderly archiving of financial documents.

    To perform any other company related duty that is reasonably requested by the Hotel Controller.

    Aranan Nitelikler

    Minimum of 2 years’ experience in same position within a 5 or 4 star hotel

    Must possess good computer skills, including Word and Excel

    Professional and appropriate business appearance and presentation

    Excellent communication skills in all aspects: verbal and written both in English & Turkish

    Tools and Equipment used ;

    Microsoft Office, including Excel and Word

    PAR Springer-Miller System

    Infogenesis POS

    PDQ terminals

    Sektör: Otelcilik

    Pozisyon: Gelirler Sorumlusu

  • İş Açıklaması

    To organise and look after the reservations that comes through the Executive Office, ensuring that the guests stay goes smoothly

    To handle reservations for the General Manager’s business travel arrangements

    To coordinate interview process for candidates and coordinate travel arrangements for MOBOD colleagues

    To prioritise the General Managers workload on a daily basis, ensuring deadlines are kept

    To create presentations using Powerpoint

    To draft correspondence for the General Manager

    To handle the General Manager’s diaries

    To organise internal meetings, ensuring effective inter-departmental communication

    To handle the general day-to-day correspondence and internal administration; photocopying and filing

    To prepare accurate meeting minutes in a timely manner

    To answer the telephone and take messages for the General Manager

    To keep the General Manager’s contacts database up-to-date

    To ensure that there are sufficient stationery supplies at all times

    To ensure that appropriate action is taken on matters arising during absences and keep relevant persons informed of all developments.

    Maintain a high degree of confidentiality, diplomacy and attention to details in all matters pertaining to the General Manager.

    To manage all administration and coordination of all Executive Offices

    To support GM & DOF & DOSM on the budgeting process by preparing reports, presentations and all other required supportive documents

    To review contracts from a linguistic point of view and provide translation if necessary

    Developing, reviewing, and improving administrative affairs required for the Executive Office

    Planning and scheduling meetings, interviews, and orientations

    To coordinate daily calendars of GM&HM

    To act as the point of contact between executives and employees

    To make travel arrangements of GM & HM

    To reply / manage required correspondence on behalf of GM

    To manage phone calls and emails

    To respond promptly to the queries Facilitate internal communication

    To prepare and review all necessary reports and schedules to ensure accuracy and efficiency

    To maintain strong knowledge of MOHG quality standards, provide necessary reports ad presentations

    To address guest issues / concerns in accurate and timely manner with GM, EXCOM and HODs

    Aranan Nitelikler

    At least 3 years working experience

    Excellent written and spoken English and Turkish

    Good knowledge of Word, Excel, PowerPoint

    Must able to handle multiple tasks simultaneously, be enthusiastic and have initiative

    Sektör: Otelcilik

    Pozisyon: Yönetici Asistanı

  • İş Açıklaması

    To ensure the mise en place are completed for day / night shift and during service in order to provide an efficient service
    To ensure full knowledge of the In Room Dining menu and wine list in order to respond or amend guests requests to their full satisfaction
    To ensure that the In Room Dining department is kept clean and in appropriate order at all times in compliance with our Safe and Sound standards
    To prepare all orders in compliance with hotel standards and food & beverage specifications
    To deliver service in the guest room and in residences according to hotel standards and guest requirements in a friendly, courteous and efficient manner
    To up-sell services and products to our guests at all times enhancing service and generating increased revenue

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages.
    Demonstrates a high standard of verbal communication, social skills and up-selling skills.
    Willing to work a flexible schedule and holidays.
    Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Oda Servisi

  • İş Açıklaması

    Manage the consistent delivery of guest services with the company’s core standards and brand attributes
    Develop and maintain vendor and community relationships in the interest of the management and guests
    Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the property’s competitive position in anticipation of changing customer needs within the dynamic hospitality, residential and gaming environment
    Interact and communicate with key departments on the integration of services provided to residents
    Serve as a public relations representative for property, exhibiting a professional demeanor and willingness to assist residents and management whenever requested
    Maintain all departmental assets including equipment repairs and maintenance and ensures the desk and back office space are kept clean and organized
    Provide our residents with full access to all the attractions, activities products and services in Bodrum
    Continually identify residential preferences through conversation and knowledge of residents requests
    Have a full knowledge of all transportation forms, the times, directions and costs of each
    Maintain a full library of brochures, maps and destination magazines.
    Be knowledgeable and ensure all departmental colleagues are knowledgeable about all the arrivals, departures and events in the hotel and residences each day.
    Keep records of all bookings, requests, reservations and confirmations for residents
    Maintain a staff of polished, well trained, professional Concierges capable of delivering unparalleled service that demands residential and guest loyalty
    Manage Human Resource responsibilities for Concierge team. Creates and maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction. Ensures departmental practices are compliant with company policies and legal requirements
    Coordinate the organization and administrative functions in the Concierge departments

    Aranan Nitelikler

    Minimum of 5 years of Residences/Hotel FOH experience
    At least four years of managerial experience in Hotel Operations/Residences Services
    At least two years of guest service experience
    Luxury Hotel Experience
    Able to communicate clearly and fluently in English (written and spoken)
    Able to multi task
    Superior communication skills
    Professional and appropriate business appearance and presentation
    Most possess excellent guest service and problem resolution skills.
    Quality driven with a passion for excellence in guest service and satisfaction
    Additional languages would be advantageous.

    Sektör: Otelcilik

    Pozisyon: Gece Müdürü

  • Almanca Bilen Müşteri Temsilcisi

    Acc A.ŞTrabzon, Ankara, Antalya, Kocaeli, Tüm Türkiye, Eskişehir, Bursa 18 Nisan 2019
    İş Açıklaması

    ANA DİLİ SEVİYESİNDE ALMANCA BİLEN ÇAĞRI MERKEZİ ELEMANI.

    PROFİS u. NEUEİNSTEİGER

    AUFGEPASST.....

    = Sehr leichtes Produkt
    = Keine Kaltaquise
    = Kunden die sich selber im Portal eingetragen haben
    = Dialer und Voip vorhanden

    - wir garantieren 4.000₺.- Festgehalt

    - 400₺ Sodexo, 200₺ Fahrtkosten
    - und sehr gute Provisionen

    Sehr gute Unterstützung von unserem Prof. Team.

    Jeder kann was versprechen, aber bei uns können Sie LİVE miterleben, wie unsere Mitarbeiter zwischen 4.000 bis 10.000.- im Monat verdienen. Einfach vorbeikommen und sich die ganze Sache anschauen wie es funktioniert und sich selbst überzeugen. Sie werden sehen wie einfach es ist soviel Geld zu verdienen.

    Aranan Nitelikler

    UNSERE STANDORTE:

    -İstanbul Ataşehir

    -İstanbul Mecidiyeköy

    -İstanbul Beylikdüzü

    -İstanbul Kozyatağı

    -Adana

    -Antalya Lara

    -Antalya Mevlana

    -İzmit Kocaeli

    -Sakarya Adapazarı

    -İzmir Konak

    -Ankara Balgat

    -Eskişehir

    -Bursa Osmangazi

    -Batman Merkez

    -Bartın Merkez

    -Zonguldak Çaycuma

    -Trabzon

    -Denizli

    -Mersin

    -Rize

    -Kuşadası

    -Çorum

    -Ordu

    -Edirne

    -Uşak

    -Balıkesir

    -Kastamonu

    -Sinop

    -Giresun

    -Gaziantep

    -Konya

    -Aksaray

    Qualifikation

    Anadili Seviyesinde Almanca Bilen,

    Çağrı Merkezi ve Satış Tecrübesi Olan/ Olmayan,

    Takım Çalışmasına Yatkın,

    Home Office ya da Şubelerimizde Çalışmak Üzere Çağrı Merkezi Personelleri alınacaktır.

    Sektör: İnşaat, Otelcilik, Çağrı Merkezi

    Pozisyon: Çağrı Merkezi Elemanı, Çağrı Merkezi Müşteri Temsilcisi, Çağrı Merkezi Operatörü, Çağrı Merkezi Satış Temsilcisi, Müşteri Temsilcisi

  • Server

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests
    To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service
    To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction
    To greets guests and establish rapport in order to ensure guest satisfaction
    To ensure that the restaurant is kept clean and in appropriate order at all times
    To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications
    To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages.
    Demonstrates a high standard of verbal communication, social skills and up-selling skills.
    Willing to work a flexible schedule and holidays.
    Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Garson

  • Spa Attendant

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    Keep work area clean and neat at all times.

    Follow all Standards and Procedures as taught by Spa Operations Supervisor.

    To ensure that a high standard of service is maintained throughout the Spa.

    To maintain inventory of supplies for the operations of the spa

    Will be expected to assist various demonstrations and events.

    Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Operations Supervisor.

    Must have the ability to courteously interact and answer all spa and hotel related questions with guests.

    Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Operations Supervisor.

    Will be responsible for the maintaining the cleanliness of the entire Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness center, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Standards and Procedure and Health and Safety Standards.

    Will have attention to detail and be able to arrange spa items in a decorative manner.

    To assist in the smooth flow of the guests journey throughout the day.

    Will be expected to aid therapists in setting up for treatments and clearing away after.

    Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen.

    Assist with cleaning of pool area outside of operating hours and ensure all standards are maintained throughout the day.

    Aranan Nitelikler

    Must be in good physical condition

    Ability to learn quickly.

    Sektör: Otelcilik

    Pozisyon: Spa Elemanı

  • Beach Butler

    Mandarin Oriental BodrumTüm Türkiye 20 Nisan 2019
    İş Açıklaması

    Anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
    Meet all reasonable needs and requests of guests within acceptable time frames.
    Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
    Recognize guest dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback/ complaint procedures.
    Offer assistance to colleagues when required, to ensure designated work goals are met.
    Demonstrate trust, support and respect towards team members in day-to-day work activities.
    Conduct communication with guests and colleagues in a polite, professional and friendly manner.
    Assist Housekeeping in set up preparation of Beach area for service utilizing opening checklist and as instructed through briefings.
    Maintaining an open-line of communication with F&B colleagues.
    Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English. Additional languages would be beneficial
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Prior Hotel experience would be an advantage

    Sektör: Otelcilik

    Pozisyon: Uşak

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