Büyük Müşteriler Uzmanı İş İlanları

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Ensures that the sales process in monobrand shops is run and managed in accordance with adidas objectives, vision and mission

KEY RESPONSIBILITIES:

• Improves the customer portfolio in his/her region
• Manages his/her portfolio in line with the determined sales strategies and objectives
• Directs the sales activities of the customers in his/ her region throughout the season and provides them with necessary know-how and motivation

KEY RELATIONSHIPS:

• Follows continuously the attainment of sales objectives of the customers in his/ her region and interferes the process if necessary
• Directs customer purchases during sell in meetings and ensures that the purchase orders are taken in line with the determined objectives
• Ensures that sales are finalized according to the “sales conditions” set forth for the sales period
• Follows customer sales, and makes field visits to ensure that shops are in line with the adidas standards and follows their risks
• Develops suggestions to improve customer sales, and works to increase sales potential in the region and makes necessary contacts with this purpose
• Investigates and finds entrepreneurs in regions with high sales potential and shares the applications with management for evaluation
• Ensures that the sales personnel in customer sales points serve the clients in line with adidas service standards and provides training support if needed.
• Gives field consultancy about “perfect retailing” (sales, stocks, service quality, visual support etc.) in order to improve the sales points in his/her region.
• Follows the changes and competition in the sector and in the region and informs and directs the customers and the management
• Evaluates dealer performances against the determined “dealership standards”.
• Consolidates the weekly & monthly sales reports prepared by the channel and sends to the channel manager.
• Attends the outer meetings on the behalf of the sales channel and informs the sales specialists about the points and issues.
• Being responsible for the orientation program of the new sales specialists.
• Providing the training and development of the staff working at the dealers’ sales points after coordination with the related departments.
• Ensure that in addition to own route target, he is also responsible for realization of total channel target.

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REQUISITE EDUCATION AND EXPERIENCE:

• University degree
• Minimum 3 years of sales experience in a sports/fashion customer- and commercial- focused retail company
• Minimum 2-year account management experience
• Advanced numeracy, literacy and verbal communication skills
• Strong interpersonal skills (communication, relationship management)
• Proven competencies in customer focus, negotiation, priority setting and problem solving
• Proven commercial and business acumen knowledge
• Geographical mobility
• Fluent in written and spoken Turkish and English is a must

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