Dökümantasyon Müdürü İş İlanları

The Technical Writer is responsible for writing and maintaining user documentation for our software products.

The writer provides leadership in improving our company’s technical customer communication and documentation.

Create and maintain user documentation for our products, including installation guides, API manuals, SDK guides and release notes

Solicit material and work from verbal communication, functional and requirements specifications, and interim builds of the software during the development phase

Evaluate and improve the effectiveness of documentation

Create the Aurea documentation architecture, standards, and production process, and contribute to these as needed in order to support changes in technology, style, or types of user interaction

Function as the customer advocate during software development, suggesting functional or user interface changes in support of usability

• Creating and maintaining user documentation

• Writing for different user personas

• Understanding technical concepts

• Transforming complex concepts into simple instructions

• Planning out help strategies

Bachelor’s degree in a technical or scientific field, or in American or English literature with a minor in a technical field, or equivalent

Fluency in the English language, styles, and conventions

The ability to master technical concepts and explain them in terms that are appropriate for the target audience

2+ years of technical writing experience in a software company

Exceptional written and verbal communication skills, including the ability to effectively interview subject matter experts, and to collaborate with others in writing, editing and reviewing large or complex documents

At least 2 years experience with structured authoring standards, such as DITA, and topic-based authoring; familiarity with single-sourcing and multiple output formats such as HTML, compiled help files, PDF, etc. Working knowledge of Web formats and technologies such as HTML, CSS and JavaScript

Experience using authoring tools such as MadCap Flare, Adobe RoboHelp, AdobeFramemaker

A working understanding of programming and software architectures and/or databases

Experience documenting APIs written in Java

Experience creating customer training course materials or videos

The ability to install, learn quickly, and to understand technical software, so as to be able to write about it clearly and accurately

Experience working in a multi-disciplined team with remote co-workers

Experienced in help conversion projects; converting from one format to another