Bilgisayar Mühendisi İş İlanları

Web tabanlı kurumsal uygulama geliştirme süreçlerinde görev alabilecek bir Python geliştiricisi arıyoruz.

Ne arıyoruz?

• Python ve Django ile en az 3 yıl proje geliştirme deneyimi olan,
• Web'in çalışma mantığına, konuyu teknik olmayan birine anlatabilecek kadar hâkim,
• GitHub dediğimizde "Ne kitabı?" demeyecek çalışma arkadaşı arıyoruz.

Nasıl birini tercih ederiz?

• Django uygulaması yayınlama tecrübesi olan,
• Okunaklı ve kendini açıklayan kodlar yazan,
• Kod yazarken testlerini de ekleyen,
• Ölçeklenebilir uygulamalar geliştirebilen,
• Linux kullanmak ve Linux üzerinde geliştirme yapmakla ilgili sıkıntısı olmayan,
• İhtiyaç olduğunda farklı dil ve teknolojilerle çalışmaktan çekinmeyen,
• CI/CD akışları konusunda bilgi sahibi,

Neler sağlıyoruz?

• İstanbul - Cihangir'de samimi ve eğlenceli bir çalışma ortamı,
• Her işin başı sağlık olduğu için özel sağlık sigortası,
• Değerli vaktinizi yollarda geçirmemeniz için haftada bir gün evden çalışma hakkı,
• Kaliteli kahve ve espresso'lar hazırlayabileceğiniz bir mutfak,
• Yemek kartı, çünkü açken kod yazılmaz,
• Yurtiçi/Yurtdışı mesleki eğitim ve etkinliklere katılma şansı,
• Hobi projelerle kendinizi geliştirmek için 3B yazıcı dahil tam teşekküllü maker laboratuvarı,
• İlk yıl içinde yıllık izin hakkı.

Adayların ayrıntılı özgeçmişlerini ilan referans numarası ile birlikte kariyer@artistanbul.io adresine göndermelerini rica ediyoruz.

Ithinka başta Türkiye olmak üzere Avrupa, Ortadoğu ve Orta Asya bölgelerinde bilişim ve bilgi teknolojileri alanında hizmetler sağlayan yeni nesil teknoloji şirketidir. Başta SAP ve Oracle teknolojileri olmak üzere veri ambarı yapıları, iş zekası ve raporlama uygulamaları, sistem yönetim çözümleri, yazılım geliştirme, E-ticaret, CRM danışmanlık hizmetleri, iş sürekliliği platformları ve donanım tedariği konularında müşterilerine hızlı, güvenli, kaliteli hizmet ve teknik destek veren Ithinka, konularında uzman ve tecrübeli kadroları ile günümüz ihtiyaç ve sorunlarına geleceğin çözümlerini sunmaktadır.

• Veritabanının durumunu gözlemleyerek tuning yapma, yedekleme, kurtarma ve veri aktarma faaliyetlerini yürütecek,
• Performans arttırımı konusunda yazılımcıları yönlendirecek,
• Yazılım geliştirme ve tasarım süreçlerine katkıda bulunacak,
• Veri tabanı büyüme hızını gözlem altında tutan ve gerekli önlemleri alabilecek,
• Güvenlik altyapısı oluşturacak ve geliştirecek,
• Online sistemlerdeki beklenmedik sorunlara hızlı çözüm getirebilecek

yeni takım arkadaşları arıyoruz.

• Üniversitelerin Elektronik, Bilgisayar, Matematik Mühendisliği bölümlerinden mezun,
• Sistem üzerindeki Oracle 9i, 10g,11g,12c'de DBA olarak tecrübeli,
• Oracle 10g,11g veya 12c sertifikasına sahip,(OCP Tercih sebebidir),
• Oracle RAC, Cloud control, Golden Gate konusunda tecrübeli,
• Veri tabanı performans ve SQL iyileştirme bilgisine sahip,
• MSSQL veri tabanları ile çalışmış, PL/ SQL dillerinde bilgi sahibi,
• Düzenli raporlama alışkanlığı olan ve dokümantasyona önem veren,
• Yeni teknolojileri yakından takip eden, öğrenmeye ve kendini geliştirmeye açık,
• Sorumluluk alabilen ve sonuç üretebilen,
• Pro-aktif, Problem çözme kabiliyetine sahip,
• İyi derecede İngilizce bilen,
• Erkek adaylar için askerliğini yapmış veya en az 3 yıl tecilli.

Web tabanlı kurumsal uygulama geliştirme süreçlerinde görev alabilecek bir Python geliştiricisi arıyoruz.

Ne arıyoruz?

• Python ile en az 1 yıl proje geliştirme deneyimi olan,
• Web'in çalışma mantığına, konuyu teknik olmayan birine anlatabilecek kadar hâkim,
• GitHub dediğimizde "Ne kitabı?" demeyecek çalışma arkadaşı arıyoruz.

Nasıl birini tercih ederiz?

• Django tecrübesi olan,
• Linux kullanmak ve Linux üzerinde geliştirme yapmakla ilgili sıkıntısı olmayan,
• Okunaklı ve kendini açıklayan kodlar yazan,
• İhtiyaç olduğunda farklı dil ve teknolojilerle çalışmaktan çekinmeyen,

Neler sağlıyoruz?

• İstanbul - Cihangir'de samimi ve eğlenceli bir çalışma ortamı,
• Her işin başı sağlık olduğu için özel sağlık sigortası,
• Değerli vaktinizi yollarda geçirmemeniz için haftada bir gün evden çalışma hakkı,
• Kaliteli kahve ve espresso'lar hazırlayabileceğiniz bir mutfak,
• Yemek kartı, çünkü açken kod yazılmaz,
• Yurtiçi/Yurtdışı mesleki eğitim ve etkinliklere katılma şansı,
• Hobi projelerle kendinizi geliştirmek için 3B yazıcı dahil tam teşekküllü maker laboratuvarı,
• İlk yıl içinde yıllık izin hakkı.

Adayların ayrıntılı özgeçmişlerini ilan referans numarası ile birlikte kariyer@artistanbul.io adresine göndermelerini rica ediyoruz.

MKM is looking for new colleagues who will work with on its expanding business for international clients. One of the major duties of MKM is to provide network software package solutions with its partners. MKM has an HQ in European side of Istanbul. We are very much welcome to work with new colleagues who want to make a carrier on software support.

Job Profile and Description:

The main responsibility is to provide software support for worldwide customers on site or remotely about MKM products, making demonstration and presentation of product, training session for customer emplyees, getting new requests from customer and discussing/working on them with R&D.

Responsibilities and Duties:

• Able to understand the clients’ real questions, problems and requirements
• Assist in documenting and managing product requirements
• Troubleshooting and Q/A knowledge with quickly responses
• Able to analyze logs, traces and error codes.
• Able to work in a variety of softwares
• Able to comply with flexible working hours

• Knowledge on Client/Server softwares
• Knowledge on Unix, Linux, Windows servers
• Good knowledge of database development, relational database design, and database protocols
• Good knowledge and experience on reporting
• Good Turkish and English communication and writing skills
• Education Computer Engineering, Software Engineering or a related field.
• No military obligation
• No travel restriction

-Installation and management of security products

- Knowledge of information security principles, threat and vulnerability management, data privacy, risk management, cyber security concepts and standards

- Experience having hands-on, investigating and responding to security incidents

- Prefarably knowledge of NAC and End-Point Security

- Design, implementation and troubleshooting experience all security products and devices.

- Working in cooperation with product sales team in projects.

- Strong customer and partner focus, with the ability to manage requirement of project and customer expectations appropriately

- Help the Sales and product team members for the finalized projects

- Establish efective relations with the key partners and customer(technical account management)

- BS Degree in Computer, Electrical and Electronics or related Engineering Faculties, 4 years university,

- Minimum 3 years of experience on security technologies and devices

- Fluency in English (written and verbal),

- For male candidates, military service must be completed or exception

Bilişim sektöründe faaliyet gösteren, kurumsal firmalara bakım-destek, proje ve danışmanlık ile satış hizmetleri veren firmamız için, üniversite mezunu Sistem Destek Uzmanı aramaktayız;

• Windows Server 2016/2012/2008 bilgisine sahip,
• Active Directory bilgisine sahip,
• Kullanıcı işletim sistemleri Windows 10, Windows 8 Windows 7 yapılandırılması bilgisine sahip,
• Temel network ve TCP/IP bilgisine sahip,
• Üniversitelerin 4 yıllık veya 2 yıllık bölümlerinden mezun (Açık Öğretim Dahil)
• Anadolu Yakasında ikamet eden, (AVRUPA YAKASINDAN başvurular dikkate alınmayacaktır)
• B sınıfı Ehliyet sahibi ( Aktif araç kullanabilen ),
• Askerliğini yapmış,
• 28 yaşını aşmamış,
• Tercihen doküman okuyabilecek ve teknik yazışma yapabilecek seviyede İngilizce bilgisine sahip,
• Çözüm odaklı çalışan,
• Bilgisayar yazılımı ve donanım konularında pratik ve mantıklı çözümler üretebilen,

Finans sektörüne yazılım sağlayan firmamızda istihdam edilmek üzere Yazılım Uzmanı alınacaktır.

• Üniversitelerin ilgili bölümlerinden mezun,
• C# ile yazılım geliştirmede en az 3 yıl tecrübeli,
• Microsoft ASP.Net veya ASP.Net CORE geliştirme ortamına, MVC, Entity Framework, Web API, Web Services konularına hâkim,
• Web Teknolojileri konusunda HTML5, CSS3, Bootstrap, Jquery, AngularJS, Javascript bilen,
• Veri tabanı konusunda en az orta düzey bilgisi olan,
• Web ve Windows projelerinde çalışabilecek,
• Yeni teknolojileri sürekli takip edebilecek,
• En az orta seviye İngilizce bilen,
• Analitik düşünme yeteneğine sahip,
• Erkek adaylar için askerlik hizmetini tamamlamış,

Çalışma arkadaşı arıyoruz.

Bil-Gel Yazılım güncel teknolojileri kullanarak Saha Satış Otomasyonu ve İş Zekası çözümleri üretmektedir. Saha Satış Otomasyonu geliştiren ekibimize "Java Yazılım Mühendisi" arayışımız bulunmaktadır.

- 2+ yıl Java kodlama tecrübesi

- 1+ yıl Spring Boot, Spring Data, Spring Batch, Spring Security, Hibernate tecrübesi

- 1+ yıl RDBMS (PostgreSQL, MSSQL) tecrübesi

- 1+ yıl Angular tecrübesi

- İyi derecede RDBMS (PostgreSQL, MSSQL) hakkında bilgi sahibi

- MVC, JDBC, RESTful konseptleri hakkında bilgi sahibi

- Maven, Git hakkında bilgi sahibi

- Agile yazılım geliştirme hakkında bilgi sahibi

Sağlık Turizmi sektöründe 12 yıldır faaliyet gösteren firmamızın,

• Farklı dillerdeki web sitelerinin Wordpress sistemine geçirilmesi,
• Mevcut Wordpress sitelerin tema değişikliklerinin yapılması,
• Yeni açılacak sitelerin tema düzenlemeleri

Sağlık turizmi sektöründe hizmet veren Almanya Merkezli Beauty Travels 24 A.Ş Istanbul Altunizade ofisimizde görevlendirilmek üzere Wordpress için Arayüz geliştiricileri aranmaktadır.

• Web arayüz geliştirme alanında en az 3 yıl deneyimli
• İyi derecede HTML5, CSS3, JavaScript, jQuery, Angular, NodeJS bilen,
• WordPress tema sistemini iyi bilen, hazır temaları düzenleyebilecek,
• Wordpress eklentiler hakkında bilgi sahibi,
• Responsive Web Design ve Cross-Browser geliştirme konusunda tecrübeli,
• Kaynak takibi yapabilecek düzeyde İngilizce bilgisi olan
• Problem çözme kabiliyetine ve analitik düşünce yapısına sahip,
• Takım çalışmasına yatkın, sorumluluk sahibi, iletişim yeteneği yüksek,
• Erkek adaylar için askerlik görevini tamamlamış veya en az 2 yıl tecilli

OrBiT, Orhan Bilişim Teknolojileri Hizmetleri Ltd. Şti., 2003 yılında kurulan, Web ve Yazılım alanında faaliyet gösteren bir bilişim firmasıdır. Ağırlıklı olarak internet ve intranet uygulamalarına odaklanmış ve bu konularda sektörün önde gelenleri arasında yerini almıştır. Yüzlerce web sitesi, onlarca internet uygulaması ve e-ticaret çözümü ile, kısa sürede sektörde zor projelerde aranan yazılım firması olmuştur.

Başvuruda bulunacak kişilerin web sitemizi www.orbit.gen.tr ziyaret ederek projelerimizi incelemesini rica ederiz.

• C#, EF , WebApi, Microsoft SQL Server ve CodeFirst DB tecrübesi

• Sanal Para sistemleri hakkında genel bilgi ;

Cüzdan işleyişi,

Transferler,

Alış-satış emirleri vb.

• Angular ve Typescript tecrübesi

• Ön Muhasebe ve muhasebe hesaplarının işleyişi hakkında tecrübe

BÜROLİNK BİLGİ VE İLETİŞİM TEKNOLOJİLERİ A.Ş.
Üniversite, Meslek Yüksekokulu Bilgisayar, Elektronik, Haberleşme bölümü mezunu
SİSTEM DESTEK ve NETWORK Uzmanları aramaktadır.

• Server, Network, İşletim Sistemi ve ilgili Yazılımları kurmak, yapilandirmak, güncellemek,
• Bilgi ve İletişim Sistemlerinin sorunlarını anlamak, takip etmek, çözmek, destek vermek,
• Yapılan tüm işlemleri kayıt etmek ve düzenli olarak raporlamak,
• En üst düzeyde müşteri memnuniyetini ve iş gizliliğini sağlamak.

• İşletim Sistemleri (MS/Linux), Server, Storage, Network konularında en az 3 yıl tecrübeli,
• Windows, Exchange, TMG,SQL, Terminal Server kuran Active Directory yapılandıran,
• MCSE, CCNA, VCP, CCA, RHCE, ASE gibi bir sertifikası olan,
• LAN/WAN, TCP/IP, Routing, Swithing, VPN konularında temel bilgisi olan,
• Tercihan; Citrix, VMware, Cisco gibi sanallaştırma, network ürünleriyle ilgili,
• İnsan ilişkileri kuvvetli, takım çalışmasına yatkın, gelişime açık, tempolu çalışan,
• Literatürü takip edebilecek ve eğitimleri anlayabilecek düzeyde İngilizce bilen,
• Ehliyeti olan (Aktif Sürücü), Askerlikle en az 5 yıl ilişkisi olmayan adaylar aramaktadır.

· Genel merkez ve mağazalardaki sistemlerin kesintisiz çalışmasını sağlamak

· Sistemlerin daha verimli ve sorunsuz çalışmasını sağlayacak proje önerileri yapmak

· Alt tedarikçilerle yürütülen işlerin koordinasyonunu sağlamak

· Kullanıcılardan ve mağazalardan gelen talep ve sorunları çözmek.

· Örgün eğitim veren üniversitelerin 4 yıllık ilgili bölümlerinden mezun

· Konusunda en az 3-4 yıl deneyimli

· Tercihen mağazacılık donanım ve yazılımları hakkında bilgi sahibi

· Windows işletim sistemleri, server işletim sistemleri ve remote desktop hakkında ileri seviyede bilgi sahibi

· Sunucu donanımları, sanallaştırma sistemleri konusunda bilgi sahibi

· Router, Firewall, TCP/IP, WAN, LAN vb. konularda bilgi sahibi, network ve IP konfigürasyonu ve yönetimi yapabilecek

· Sonuç odaklı

· Düzenli ve planlı çalışan, raporlama alışkanlığı olan ve dokümantasyona önem veren

· İnsan ilişkilerinde başarılı ve sözel iletişimi gelişmiş

· Aktif araç kullanabilen

· Bay adaylar için askerlik hizmetini tamamlamış adaylar.

. Esnek ve Yoğun Çalışma Saatlerine uygun,

. Seyahat Engeli olmayan,

• Oracle Erp sisteminde oluşan sorunların çözümlenmesi,
• BI ve Discoverer raporlarının yapılması,
• Gerektiğinde istenen geliştirmelere teknik destek verilmesi,
• (Forms,OAF,PLSQL,XML publisher,Discoverer) Kullanıcı ve sorumluluk tanımlanmasının yapılması.

• PL/SQL ,Discoverer Raporlama,Oracle Forms ,Reports ve XML Publisher Geliştirme arayüzlerin de en az 1 yıl tecrübeli olunması,
• En az 1 yıl OAF Teknolojisine hakim ve geliştirme yapmış olması,
• ERP süreçlerindeki teknik alt yapıya hakim olması .Tercihen OM,PO,REQ,INV ve Finans Modüllerinde en az 1 yıl tecrübeli olunması
• En az 1 yıltecrübeli ve Java progralama diline hakim ve olması,
• Takım Çalışmasına uygun olması.
• Ünviersitenin Bilgisayar Mühendisliği/Yazılım Mühendisliği ve Bilgisayar Programa Bölümlerinden mezun olunması.

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

As the owner for the architecture and technical delivery of a multi-million dollar revenue per year enterprise software product, it’s your responsibility to ensure that the customers are blown away by the technical differentiation and quality of the product. We want to give you the ability to look at code in ways it has never been looked at before, to understand the interdependency in the code.

We are empowering software development and creating higher quality code by using the latest technologies and toolsets. We are excited about using data to make decisions, we are bringing big data and analysis to software development. We are on the cutting edge of software development, and we innovate improvements on the newest technologies. We want people who are adaptable and can learn new things, and can use new ideas and concepts to solve business problems.

KEY RESPONSIBILITIES

Achieving an expert level understanding of our customers’ environments and their use of our products.

Architecting and leading weekly technical delivery of one or more products in a way that maintains an unyielding focus on quality while matching the needs of the target customer base.

Creating solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements.

Leading a small team of Software Engineers to apply software engineering practices and implement automations across all elements of solution delivery.

Manage accountability of team members, with pinpoint focus on quality; Personally accountable for resolution of the most technically challenging issues.

CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

At least 8 years of experience on hands-on development and related technologies

Has worked with back end technologies based and latest development frameworks

Has experience working with two or more of data related technologies and familiarity with others from various Relational databases, Nosql databases, Caching systems, Full Text Search engines, Big Data systems.

Has good experience with the TDD approach, doing unit testing, mocking, integration/UI testing, behaviour driver testing.

Has good experience working with, setting up and configuring any continuous integration and delivery systems, any code quality automation technologies.

Has experience with one or more cloud or devops services like AWS, Docker, Heroku, Digitalocean, etc.

Has experience with one or more front end technologies including templating, CSS and JS frameworks.

Extensive experience with unit testing

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

The Software Engineering Manager will serve as a key member of the global executive team for one of our affiliated sister companies and will be responsible for quarterly high-quality product delivery.

As part of the leadership team, you will be expected to run an engineering organization using revolutionary and radically differentiated process.

With a focus on small, great global teams, productivity, factory-like process, and quantifiable business impact, you will be expected to drive higher levels of value and productivity from your engineering organization than most companies would expect to achieve.

You must build, develop and engage a team from a global talent pool. In doing so, you must set an agenda for the function where the teams effectively and efficiently solve some of the most challenging software problems with engineers distributed around the globe.

You will leverage your personal technical depth as a as a former developer and architect in order to set a personal standard for Computer Science excellence, to push your teams and to assess the talent base you need to maintain

KEY RESPONSIBILITIES

Drive rigorous, regular product releases across multiple, complex software products

Establish world-class standards and technical operations to deliver consistent, high-quality products across dispersed, global teams

Implement engineering management strategies to achieve world-class productivity and cost efficiency

Engage with customers and product managers to ensure that product delivery obsessively aligns with customer value creation

Transform existing teams of engineers and architects and development managers into a highly effective engineering function, including upgrading and reorganizing our talent as required

Engage and align top talent through strong recruitment, mentoring, hands-on architectural leadership and career management

Lead product technical due diligence and engineering talent assessment for 2-4 acquired or to-be-acquired companies each year

Transform acquired engineering teams into an effective and efficient global model to increase quality and reduce cost over pre-acquisition benchmarks

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science (MS or PhD preferred) is absolutely mandatory.

10+ years of engineering experience leading multiple teams across multiple products and technologies — this is a global leadership role for a seasoned software development leader, not a first executive role for a great software development manager

Proven managerial skills with at least 3 years of experience managing teams of at least 10 heads

At least 5 years of experience working in Cloud, Agile, CI/CD, DevOps environments. We live in the Cloud.

Experience is Software Engineering focused instead of product management

Proven experience in building high-performance teams and scalable best engineering practices

Hands-on experience in Ruby on Rails architecture and programming and some front-end Javascript framework in a development-intensive individual contributor role

Excellent understanding of current enterprise software technologies and development practices/tools, including virtualization, source control, build and test automation, code quality automation technologies

Experience with high-end enterprise systems deployed in environments of Global 100 corporation complexity

Proficiency in Test Automation, AWS and TDD is desired but not mandatory

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

IT Departmanımızda "ERP Çözüm Uzmanı" pozisyonunda görev alacak çalışma arkadaşı arayışımız bulunmaktadır.

• ERP sisteminin, analiz, geliştirme ve uygulama aşamalarında aktif rol almak,
• Kullanıcı Eğitim, iyileştirme ve destek çalışmalarında bulunmak,
• Departmanlardan gelen sistemsel talepleri toplamak ve analiz etmek,
• Raporlamalar geliştirmek,
• Bölümler arası ERP koordinasyonunu sağlamak,
• Dökümantasyon ve teknik doküman hazırlamak,Tekzen perakende faaliyetlerinin üzerinde koştuğu Operasyonel ERP sisteminde; Mağaza ve Merkez ofislerde kullanılan uygulamalara destek vermek,

• Üniversitelerin Endüstri / Bilgisayar / İşletme / Matematik Mühendisliği veyaYönetim Bilişim Sistemleri bölümlerinden mezun,
• Ms SQL veya MS Access-Ms Office programları konusunda bilgi sahibi,
• ERP Kurulum Projelerinde görev almış ve ERP İş ve Süreç Analisti olarak 4 yıl tecrübeli,
• Kurumsal temsil yeteneği olan,
• Disiplinli ve ekip içi iletişimi yüksek,
• Analiz etme ve problem çözme becerilerine sahip,
• Analitik düşünebilen, hızlı ve proaktif çözümler üretebilen,
• Toplantı sürecini koordine eden, düzenini sağlayabilen,
• Esnek çalışma saatlerinde ve yoğun tempoda çalışabilecek,
• İnsan ilişkilerinde başarılı, dikkatli ve sorumluluk sahibi,
• Tercihen iyi derecede İngilizce bilen,
• Tercihen İstanbul Avrupa yakasında ikamet eden,
• Erkek adaylar için askerlik görevini tamamlamış.

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

As a SaaSOps Chief Architect, you will be in charge of migrating products to the Cloud, creating automated build and deploy pipelines, improving product architecture to make it more secure and resilient and improve its overall operational agility.

As the owner for the infrastructure architecture and operations, it’s your responsibility to ensure the availability, uptime, cost optimization, and overall quality of the product match the business requirements. You will be the driver of cost and quality optimizations throughout the organization.

We are seeking for hands-on professionals who are comfortable reverse-engineering legacy products with manual build/deploy processes, ancient dependencies, fragile architecture, weak security and lack of scalability and performance.

EXPECTATIONS

Deep dive on all outages and perform root cause analysis to improve the uptime.

Leveraging the change management process.

Drive continuous product improvement.

KEY RESPONSIBILITIES

Keep track of outages with key purpose to improve reliability over time

Do RCA (root cause analysis), working with Engineering and SaaS teams and prepare, implement and measure the effectiveness of an action plan to prevent outage from happening again and improving overall Uptime and quality

Enforce change management

Define monitoring needs (server, service, docker, log aggregation, alerts, etc.)

Define / review infrastructure needs (capacity planning, backup/data integrity, …)

Supervise that every machine that is created meets the quality bar (i.e. monitoring, compliance, AV, automation) and complies with cost saving initiatives

Own product Security (AWS SGs, Corporate DC Firewalls, Access policies to infrastructure resources). Automate security compliance and alerts. Ensure uptime the business requires.

Own the technology plan for consolidation.

CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

At least 8 years of experience on hands-on software development/engineering or SaaS/PaaS operations

2+ years experience of leading teams with at least 1 junior member Commercial experience in SaaS Ops/Tech Ops/Infrastructure Ops/DevOps, networking, performance, security and operations

Experienced in one or more virtualization technologies: AWS EC2, Google Cloud Instances, Azure VMs, Docker, Kubernetes or VMware Experienced with declarative configuration management and provisioning tools like Ansible, Puppet or Chef

Proficient in modern architecture stacks, SOA, relational and no-sql DBs, stateless API, caching systems, etc

Has experience with monitoring tools such as New Relic, Nagios, Zabbix, PagerDuty.

Key open source contributor to Docker or other infrastructure as code projects will be considered a plus.

Excellent understanding of current enterprise software technologies and development practices/tools, including virtualization, source control, build and test automation, code quality automation technologies

A true “roll up the sleeves and get it done” working approach Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing Good proficiency in English language

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

The Software Engineering Manager will serve as a key member of the global executive team for one of our affiliated sister companies and will be responsible for quarterly high-quality product delivery. As part of the leadership team, you will be expected to run an engineering organization using a revolutionary and radically differentiated process. With a focus on small, great global teams, productivity, factory-like process, and quantifiable business impact, you will be expected to drive higher levels of value and productivity from your engineering organization than most companies would expect to achieve.

You must build, develop and engage a team from a global talent pool. In doing so, you must set an agenda for the function where the teams effectively and efficiently solve some of the most challenging software problems with engineers distributed around the globe. You will leverage your personal technical depth as a as a former developer and architect in order to set a personal standard for Computer Science excellence, to push your teams and to assess the talent base you need to maintain.

KEY RESPONSIBILITIES

Drive rigorous, regular product releases across multiple, complex software products

Establish world-class standards and technical operations to deliver consistent, high-quality products across dispersed, global teams Implement engineering management strategies to achieve world-class productivity and cost efficiency

Engage with customers and product managers to ensure that product delivery obsessively aligns with customer value creation Transform existing teams of engineers and architects and development managers into a highly effective engineering function, including upgrading and reorganizing our talent as required

Engage and align top talent through strong recruitment, mentoring, hands-on architectural leadership and career management

Lead product technical due diligence and engineering talent assessment for 2-4 acquired or to-be-acquired companies each year Transform acquired engineering teams into an effective and efficient global model to increase quality and reduce cost over pre-acquisition benchmarks

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science (MS or PhD preferred) is absolutely mandatory.

10+ years of engineering experience leading multiple teams across multiple products and technologies — this is a global leadership role for a seasoned software development leader, not a first executive role for a great software development manager

Experience is Software Engineering focused instead of product management

Proven experience in building high-performance teams and scalable best engineering practices

Spent 5 years in hands-on C++, Java or .NET architecture and programming in a hands-on, development-intensive individual contributor role

Recent experience with DevOps and Cloud architecture. We live in the Cloud.

Experience with high-end enterprise systems deployed in environments of Global 100 corporation complexity

INTERESTED? APPLY NOW!

As a Chief Software Architect, it is your responsibility to ensure that the customers are blown away by the technical differentiation and quality of the product.

We want to give you the ability to look at code in ways it has never been looked at before, to understand the interdependency in the code.

We are empowering software development and creating higher quality code by using the latest technologies and toolsets. We are excited about using data to make decisions, we are bringing big data and analysis to software development.

We are on the cutting edge of software development, and we innovate improvements on the newest technologies. We want people who are adaptable and can learn new things, and can use new ideas and concepts to solve business problems.

EXPECTATIONS

Developing expertise in one or more of our proprietary enterprise software products.

Leveraging your broad technology capability set and maintain a level of excitement in using various technologies to architect, develop, and iteratively deploy real enterprise class software.

KEY RESPONSIBILITIES

Achieving an expert level understanding of our customers’ environments and their use of our products.

Architecting and leading weekly technical delivery of one or more products in a way that maintains an unyielding focus on quality while matching the needs of the target customer base.

Creating solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements

Leading a small team of Software Engineers to apply software engineering practices and implement automations across all elements of solution delivery

Manage accountability of team members, with pinpoint focus on quality; Personally accountable for resolution of the most technically challenging issues
CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

At least 8 years of experience on hands-on development and related technologies

Leadership experience of 2+ years in creating, deploying, and iterating excellent software with a team size of at least 1 junior member

Has worked with back end technologies based and latest development frameworks

Has experience working with two or more of data related technologies and familiarity with others from various Relational databases, Nosql databases, Caching systems, Full Text Search engines, Big Data systems.

Has good experience with the TDD approach, doing unit testing, mocking, integration/UI testing, behaviour driver testing, writing unit test cases

Has good experience working with, setting up and configuring any continuous integration and delivery systems, any code quality automation technologies.

Has experience with one or more cloud or devops services like AWS, Docker, Heroku, Digitalocean, etc.

Has experience with one or more front end technologies including templating, CSS and JS frameworks.

Proficient in English language

If you can find any bug in solution code, product code, and configuration- this role is for you!

Expectations

• L3 Customer Support Chief Architect are senior software architects who are deeply technical, but they have the unique ability to couple that with exceptional verbal and written communication skills to help a team. They are smart, driven, curious, and empathetic, going out of their way to help customers and not resting until a problem is solved.

• L3 Customer Support Chief Architects will:

  • Deep dive on tickets

  • Categorize/classify problems

  • Find the problematic patterns

  • Deep dive into each product by performing following operations

    • Debugging the application & identifying the problems

    • Analysing source code/ application

  • Find solution to the larger patterns

    • High quality KBs (both customer facing & agent facing - step by step debugging by ticket type)

    • High quality trainings

    • Automated quality checklist for L1, L2 tickets

    • One click troubleshooting environment

    • Support advocate to engineering, PS - drive changes in the product

    • Automation ideas for shift left

  • Key Responsibilities:

  • Handles the hardest technical issues

  • Authors playbooks training to increase capability of L1 and L2 support teams

  • Analytically solving customer issues that L2 Customer Support Engineers could not solve

  • Defusing of any escalated customer situations

  • Effective communication of technical solutions to non-technical customers

  • Key Requirements:

• Bachelor’s Degree or equivalent

• 5+ years in technical customer support and software engineering

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

Salesforce Software Engineering Manager will support and be responsible for client delivery, proposals, new business opportunities, and knowledge management.

This includes but is not limited to new product launches, hardware/software updates, major deployments, etc. Responsibilities will include facilitating cross-functional groups, assisting teams with issue resolution/decision making, and the creating/analyzing/maintaining of project work plans. In addition, the communicating of project status, identifying project process improvements, assessing project value/probability of success and coordinating training are the key components of this position.

EXPECTATIONS

Analysis and Solution Definition:

• Coordination, implementation and delivery of selected projects initiated within Marketing Services in a systematic fashion

• Keeps abreast of current technology; participates in professional organizations

• Meets with all Project Leaders to discuss strategy for integration of project systems, databases, or application modules to improve operational performance and consistency of documentation across Aurea

• Work with internal functional experts, suppliers, and consultants on various teams to develop and communicate programs

• Support the communication effort required to effectively implement technology enhancements

Project Execution:

• Ensures that projects remain on schedule and within budget

• Ensures projects are completed according to plan

• Remains aware of any potential problems and works to mitigate any risks

• Monitors project deliverables and progress through continuous communication with project members

• Prepares reports on project progress and problems

Salesforce Support

• Lead Salesforce support team members, evaluate work results and provide required guidance.

• Establish best practices/standards/processes through the entire Support process.

• Manage processing (including working tickets) of incoming tickets/calls/chats to Support to ensure courteous, timely, and effective resolution of end user issues.

• Proactively solves problems and provide timely resolution to ensure minimal impact on employee satisfaction.

• Perform project tasks independently, and direct the efforts of others

• Review deliverables to ensure accuracy and quality

• Coach junior staff

• Follow up with customers to identify areas of improvement.

• Improve customer support by responding to queries and handling complaints.

• Monitor and document employee performance results

• Bring ideas for process or efficiency improvements to supervisor

KEY RESPONSIBILITIES

Work with internal functional experts, suppliers, and consultants on various teams to develop and communicate programs

Support the communication effort required to effectively implement technology enhancements

Coordination, implementation and delivery of selected projects initiated within Sales and Marketing Services in a systematic fashion

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering

At least 5 years of Salesforce.com platform experience

Proven managerial experience of leading a team of more than 20 heads Salesforce.com certification required

Project Management methodology knowledge

CRM knowledge

Strong customer service orientation;

Must have good Presentation, Negotiation, Influencing skills

Rigorous

Selling skills

Team work

Empathy

A true “roll up the sleeves and get it done” working approach

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

A Database Engineer will be part of the team working to assure the overall availability and performance of production services against availability and quality SLAs.

You will respond to alerts or events that impair or degrade services and could cause outages that impact availability.

Our ideal candidates are highly motivated, goal-oriented, and team-focused with a passion for supporting customer-facing services, processes, systems and infrastructure. We want people who are adaptable and can learn new things, and can use new ideas and concepts to solve business problems

This position is 100% remote.

EXPECTATIONS

The Database Engineer is responsible for providing seasoned and experienced support to both internal and external clients for resolving database incidents and service requests.

You will adhere to internal processes for incident and service request resolution, and change management through proper execution and documentation.

You are responsible for developing expertise across our proprietary enterprise software products.

You will be leveraging your broad technology capability set and maintain a level of excitement in using various technologies to manage a real enterprise class product.

KEY RESPONSIBILITIES

Work with product and vendor support technical teams as needed to resolve production issues, troubleshoot symptoms, and conduct root cause analysis with remediation plans or solutions

Evaluate all monitoring alerts and be capable of differentiate between valid and false positive alerts

Follow documented processes for troubleshooting, recovery and service restoration processes.

Fulfill defines set of tasks/processes in support of business and operational units

Providing in-office or on-call support in defined time frame

Readiness to give all the effort necessary to do an excellent job - even if it means putting in extra time to research the problem you’re facing

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering

2+ years of experience as a hands-on database developer/administrator Exposure to multiple database - Oracle / MSSQL / MySQL is a plus Good knowledge of database backup and recovery, export/import, tools and techniques

Good knowledge of monitoring and tuning databases to provide high availability service

A true “roll up the sleeves and get it done” working approach

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

As a Software Architect, you will be the part of a team which is responsible to ensure that the customers are blown away by the technical differentiation and quality of the product. We want to give you the ability to look at code in ways it has never been looked at before, to understand the interdependency in the code.

We are empowering software development and creating higher quality code by using the latest technologies and toolsets.

We are excited about using data to make decisions, we are bringing big data and analysis to software development.

We are on the cutting edge of software development, and we innovate improvements on the newest technologies. We want people who are adaptable and can learn new things, and can use new ideas and concepts to solve business problems.

EXPECTATIONS

Developing expertise in one or more of our proprietary enterprise software products.

Leveraging your broad technology capability set and maintain a level of excitement in using various technologies to architect, develop, and iteratively deploy real enterprise class software.

KEY RESPONSIBILITIES

Achieving an expert level understanding of our customers’ environments and their use of our products.

Architecting and leading weekly technical delivery of one or more products in a way that maintains an unyielding focus on quality while matching the needs of the target customer base.

Creating solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering

5+ years of experience as both a hands-on architect and a software engineer

Proficiency in the following skills and technologies is mandatory:

Programming Language (Java / C++ / C#(.Net) / PHP / Python / Ruby on Rails)

Database(SQL server/Oracle/MySQL/MongoDB/Cassandra)

SOA, EDA, and Design patterns.

Javascript (ReactJS, AngularJS) , HTML5, CSS3

Cloud computing architecting

Linux, Django, REST, tools for CI/CD (Jenkins), Git, and shell scripting.

DevOps

Writing Unit Test Cases

MVC, and knowledge of another server-side programming language is desired but not mandatory.

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

• Şirketimizin temsilcisi olduğu ve Kurumsal Mimari projelerinde kullanılan MEGA
  HOPEX uygulamasının kurulum, update ve backup süreçlerinin operasyonel olarak
  devamlılığının sağlanması
  
• Geliştirmeler sonrasında, uygulamanın istenilen şekilde hizmet verebilirliğinin kontrol
  edilmesi ve gerektiğinde müdahalede bulunulması
  
• Yurtdışı lokasyondaki destek ekipleri ile sürekli kontak halinde kalarak olası sorunların hızlıca çözümünün sağlanması
• Müşterilerden iletilen sorunları esas alarak, önleyici bir yaklaşımla devam etmek veya
  potansiyel sorunları tespit etmek ve çözümler üretmek,
  
• Uygulama ile ilgili talep ve/veya sorunların çözüm süresince son kullanıcı / müşteri ile kişisel ve teknik ilişkileri yürütmek
• Kullanıcı talepleri doğrultusunda rapor şablonları oluşturulması ve formatların belirlenmesi

gibi işlerde görevlendirilecek kısa surede kendini geliştirecek şekilde yetiştirilmek üzere takım arkadaşı arıyoruz.

• En az 2 yıllık Bilgisayar Programcılığı veya benzeri bölümlerden mezun,
• Microsoft Windows ve Server işletim sistemlerine hakim
• Veritabanı uygulamaları ve SQL hakkında bilgi sahibi,
• Literatürü takip edebilecek seviyede İngilizce bilgisine sahip
• Yazılı ve sözlü iletişim becerileri gelişmiş,
• Problem çözme kabiliyetine ve analitik düşünce yapısına sahip
• Büyük kurumlarda çalışabilecek ve takım çalışmasına uygun,
• Raporlama konularında tecrübeye sahip
• Seyehat engeli olmayan
• Uygulama destek alanında en az 2 yıl tecrübeli
• Erkek adaylar için askerlik görevinin tamamlanmış olması
• Anadolu yakasında (Ümraniye civarı) ikamet etmesi tercih sebebidir.

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

We are looking for SalesForce Developer who can develop cloud based applications through the Force.com platform with an in-depth understanding of salesforce and its limitations.

A Salesforce developer must possess strong knowledge of Visualforce and Salesforce development with experience in coding using APEX.

EXPECTATIONS

Analysis and Solution Definition:

License model and architecture review

Evaluate work results and provide required guidance

Follow up with customers to identify areas of improvement

Project Execution:

Understand of basic ETL standards, methodologies, guidelines & design techniques

Familiar with Salesforce DX methodology

Introduce Continuous Deployment processes and setting up

Technical Recommendation

Salesforce integrations:

SOAP, REST, File integration

Dashboards, Reports creation using standard Salesforce tools

HTML5/JavaScript based responsive UX

KEY RESPONSIBILITIES

Experience with Accounts, Contacts, Opportunity, Order Management, Leads and Communities;

Salesforce integrations: SOAP, REST, File integration;

Dashboards, Reports creation using standard Salesforce tools;

Understanding of basic ETL standards, methodologies, guidelines & design techniques;

Vast experience with database and with database objects;

HTML5/JavaScript based responsive UX;

Lightning UI and Salesforce1;

License model and architecture review;

Partner and Customer Community and Force.com sites development;

Evaluate work results and provide required guidance;

End-to-end app development for AppExchange;

Introducing Continuous Deployment processes and setting up;

Follow up with customers to identify areas of improvement;

Bring ideas for process or efficiency improvements to supervisor;

CANDIDATE REQUIREMENTS

Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering

5+ years of hands-on software development experience

At least 1 year of broad understanding and experience of salesforce platform as a user and developer

Salesforce.com Certified Platform Developer I;

Sales/Service Cloud certification;

Familiar with Salesforce DX methodology;

Experience with Salesforce Lightning;

Ability to present ideas in user-friendly language;

Proven analytical and problem-solving abilities;

Strong customer service orientation;

Proactively assess infrastructure for problems and ways to increase efficiency, reliability, and capacity planning to meet escalating business demands;

Team player

A true “roll up the sleeves and get it done” working approach Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

This is a perfect role for a technical genius who thrives in an entrepreneurial environment and in solving complex problems for customers with high expectations. The position is only a great fit for:

Someone who takes a truly hands-on approach to solutions engineering and consulting (executing demos on new product(s) is a curiosity driven natural skill)

Someone who has experience and a passion for identifying the unique differentiation a technology solution can deliver in a customer’s environment and developing a killer story (a narrative) and future vision

Someone who is able to rapidly identify customers’ technical and business needs, investigate the existing architecture and make new recommendations that enables the customer to extract more value from their technology investments

Someone whose background and past experience will allow him to stand shoulder to shoulder with a Chief Software Architect and CTOs/CIOs and have meaningful intelligent discussions developing new technology/solutions and advancing the status quo

Someone who is able to quickly pick up new technologies -- he or she cannot be a single category/domain leader or have learned software through roles in marketing and project management alone. Substantial software engineering experience is a must

KEY RESPONSIBILITIES

A Senior Presales Engineer within the channel and SMB software is a critical customer-facing technical solution team member with a number of responsibilities

Content Creation: Help define new technical content, white paper, technical concept notes that facilitate marketing, Sales, Presales or help conclude delivery of existing services

Achieving an expert level understanding of our customers’ environments and their evolving requirements vis-sa-vis our solutions and products so that you can facilitate creation of new opportunities

Lead customer business value identification and discovery -- understand how our products and their unique differentiation can be used within the customer’s existing architecture and business environment to unlock business value and affect process change

Lead solution vision development and communication -- create and be able to present a story that paints a future vision for a customer of what their business can become by utilizing our product(s).

As part of pre-sales cycles or POC delivery, creating solution architecture, heuristics, and designs for new solution approaches that meet/exceed customer's enterprise/global requirements

Play a critical role in performing due-diligence of the Presales and Product function for new company acquisitions

Play a critical role in product evolution by being the key stakeholder into the product management function by providing critical product inputs to our product management function

Lead the technical demonstration(s) -- create and document specific alignment between a technology demonstration and a solution vision. Set the quality bar for demo’s curation, execution and delivery

Keep up-to-date with market competitors for products in our portfolio and be able to compare and contrast them as needed.

Prepare the technical responses to RFPs and other documents as required.

Goals for the role include:

Expansion of our solution footprint inside our SMB customers as measured by expanded user adoption, expanded solution use cases, leading to customer retention

Support the channel sales team in Solution sales increase and conversion of loyal customers towards our unlimited software library platform

Technical demonstration, show case and deployment of our solutions for both loyal as well as new customers

Maintain relationships with existing customers and ensure they have the confidence in your abilities as a technical SME while you you position yourself as a ‘customer advocate’

CANDIDATE REQUIREMENTS

5+ years in SMB software sales experience in security, networking and/or communication software.

5+ years of experience in channel sales engineering (distributor, reseller, SI)

5+ years of team leadership and customer handling experience as technical SME for enterprise software solutions (for example in BigData, Analytics, CDS, database systems, cost accounting systems, marketing analytics solutions, Load Balancing systems etc.)

3+ experience handling delivery engagements for Global 1000 clients

3+ hands-on software coding and architecture experience and/or hands-on network configuration and administration.

Excellent understanding of current enterprise software technologies and development practices/tools, including virtual environments, source control, remote development, issue tracking, build and test automation, and networking management

Experience in programming concepts such as object-oriented, functional, procedural languages such that you can review and critique code

Technical genius par-excellence in programming, writing algorithms, and architecting solutions; Architecting solutions should not merely be your skill, but your passion

Ability to engage sophisticated global customers in deep technical discussions, making them confident that you know their problem better than they do

Computer Science or Engineering graduate/ post-graduate/ doctorate with top marks from a top technical university.

A true “roll up the sleeves and get it done” working approach; Demonstrated success as a problem solver, operating as a result-oriented, self-starter

Comfort “working virtually” with teammates and customers around the world

Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or Electrical Engineering Located in USA, Europe, Canada, or Australia

If based in USA, Canada, Australia - English Level Native or Avanded is required

If based in EMEA - Native French or Spanish with business level English is required

The SaaSOps Architect is responsible for providing seasoned and experienced support to both internal and external clients for resolving incidents and service requests. They will adhere to internal processes for incident and service request resolution, and change management through proper execution and documentation. This position is 100% remote.

Expectations

• Deep dive on all outages and perform root cause analysis to improve the uptime.

• Leveraging the change management process.

• Drive continuous product improvement.

Key Responsibilities:

• Working with product outages, provide resolution and root cause analysis, including post-mortem description, protocol of the resolution and further mitigation/prevention actions.

• Products deployments and upgrades

• Database consolidations and related issues

• Build solutions to problems that interrupt availability, performance, and stability in our systems, services, and products at scale

• Develop and maintain an in-depth understanding of the application, systems, database architecture, and the general application functionality of our products

• Keeping the product operating documentation and knowledge base up-to-date.

• Overseeing product monitoring systems to provide swift responses to critical alerts to prevent product outages

• Working in contact with other teams to ensure smooth and documented changes to all environments

• Participating in cross-training, spreading your own knowledge and acquiring new products into your portfolio

Key Requirements:

• Bachelor’s degree in Computer Science, MIS, or related fields

• 5+ years’ experience in systems administration support of web-enabled service application environments and technologies.

• Experience building and maintaining production systems on AWS using EC2, RDS, S3, ELB, Cloud Formation, etc. and familiarity interacting with the AWS APIs or strong VMWare / Azure experience

• Strong experience administering Linux (Centos, RHEL, Ubuntu) systems

• Knowledge of web application technology, including IIS, Tomcat, Apache, elasticsearch, nginx, haproxy etc.

• Good network and file system skills

• Experience with monitoring tools

• Experience with application performance assessment and improvement

• Relative autonomy to pick up new skills

Nice to have:

• SHAREPOINT experience

• Experience with Docker

• Experience with Kubernetes

• Databases experience: MySQL, MSSQL, Oracle, PostgreSQL

• Scripting experience

WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

We are looking for experienced Database Chief Architects to join Crossover. Our ideal candidates are highly motivated, goal-oriented, and team-focused with a passion for supporting customer-facing services, processes, systems and infrastructure.

This position will work to assure the overall availability and performance of production services against availability and quality SLAs. You will respond to alerts or events that impair or degrade services and could cause outages that impact availability. You will identify root causes, single points of failure, and eliminate them through remediation and execution.

A successful candidate should be able to proactively plan, implement, and maintain DB operational services, backup and recovery; scaling and capacity planning activities; and administration and management of all database software patches and upgrades.

This role will also support the database application programming activities of engineering or professional services staff as needed. You will work in day-to-day troubleshooting of application issues and data fixes. You must be able to handle heavy workloads, multi-task efficiently and be able to switch gears in a moment’s notice.

This position is 100% remote.

KEY RESPONSIBILITIES

Achieving an expert level understanding of our customers’ environments and their use of our products

Creating solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements

Analyze processing issues and data anomalies to identify solutions Ensure availability and performance of all databases

Work with infrastructure staff to make sure that needed system resources are allocated to the databases and to ensure high availability and optimal performance

Proactively monitor the database systems to ensure secure services with minimum downtime

Installation of database software and related products. Managing the patching process for the servers and database software

Provide daily production support and troubleshooting as needed to resolve issues as quickly as possible

Responsible for problem escalation to development team, vendors or third party service providers as appropriate

Leading a small team of Database Engineers to apply engineering practices and implement automations across all elements of solution delivery

Manage accountability of team members, with pinpoint focus on quality; Personally accountable for resolution of the most technically challenging issues

CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

8+ years of hands-on experience as an Oracle Database Administrator in a production environment

At least 3 years of experience in an architect or similar role in last 5 years leading/mentoring a team of 5+ heads

Database Administration experience in MySQL and MSSQL is desired as well.

Practical experience in monitoring and tuning databases to provide high availability service

Detailed knowledge and experience with database backup and recovery, export/import, tools and techniques.

Experience with configuring and maintaining virtual servers

Experience with AWS cost optimization and service management

A true “roll up the sleeves and get it done” working approach

Demonstrated success as a problem solver, result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language

WHAT YOU'LL BE DOING

L2 Customer Support Architects are experienced software architects who are deeply technical, but they have the unique ability to couple that with exceptional verbal and written communication skills. They are smart, driven, curious, and empathetic, going out of their way to help customers and not resting until a problem is solved.

Are you deeply technical but enjoy working closely with customers to troubleshoot business critical issues? Are you as technical and smart as a software architect and really love learning new products and technologies? If you are driven by customer success, enjoy problem solving, and love helping people, then this is the job for you.

KEY RESPONSIBILITIES CANDIDATE REQUIREMENTS

‘Pair Support’ and working closely with colleagues to learn and teach new technologies and support techniques. The goal of Pair Support is to create a culture where all team members solve tickets on all products in a continuous improvement learning environment.

Analytically solving customer issues that L1 Customer Support Engineers could not solve

Defusing of any escalated customer situations

Effective communication of technical solutions to non-technical customers

We are looking for a SFDC Sr Consultant with IT analyst and staff, business users, and vendors to develop, test and document technical solutions, reports, and workflows to address business needs. Ensure all required documentation is completed in order to fulfill the Software Development Lifecycle (SDLC) requirements. Work closely with the business, analysts and Release Management to ensure this is completed per required deadlines.

Analysis and Solution Definition:

• Quickly understands the business issues and data challenges of client's organization and industry

• Identifies client organization's strengths and weaknesses and suggests areas of improvement.

• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution

• Develops functional specifications and system design specifications for client engagements

Project Execution

• Assists in enforcement of project deadlines and schedules

• Takes input from supervisor and appropriately and accurately applies comments/feedback

• Communicates and applies project standards

• Manages resources in accordance with project schedule

• Consistently delivers high-quality services to our clients

• Understands the components of running a fiscally successful project

Technical Recommendation:

• Leads testing efforts

• Ensures issues are identified, tracked, reported on and resolved in a timely manner

Expectations

• Develops functional specifications and system design specifications

• Identifies client organization's strengths and weaknesses and suggests areas of improvement.

• Manages resources in accordance with project schedule

• Analyzes client organization's industry and competitive position

Key Responsibilities:

• Quickly understands the business issues and data challenges of client's organization and industry

• Documents and analyzes required information and data

• Prepares requirements, specifications, business processes and recommendations

Key Requirements:

• Salesforce.com platform 5+

• Customer service skills

• Presentation skills

• Negotiation skills

• Influencing skills

• Rigorous

• Selling skills

• Team work

• Empathy