Otelcilik İş İlanları

• Achieve positive outcomes from Guest queries in a timely and efficient manner

• Accept and deliver all messages correctly and promptly for both Guests and management

• Ensure all wake up calls take place at the correct time

• Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate

• Handle emergency calls immediately and relay comprehensive and accurate information, as required

• Demonstrate a high level of customer service at all times

• Comply with hotel security, fire regulations and all health and safety legislation

• Attend appropriate training courses, when required

• Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity

• Follow company brand standards

• Positive attitude and good communication skills

• Excellent written and verbal communication skills in English

• Ability to work on your own and as part of a team

• Computer skills including Excel, Internet, Outlook, Word and preferably OnQ

• Eager to learn and develop themselves, flexible to work in a busy operation

• Excellent guest relations, selling skills and communication skills

• Working effectively and accurately in a fast-paced environment

• University degree preferably from Tourism related departments

• Taking responsibilities and making good decisions

Mikla; one of the world’s most prestigious restaurants, is currently recruiting for a “Reservations Agent” to start with immediate effect.

DUTIES & RESPONSIBILITIES

• Answering the calls within the company guidelines,
• Taking reservations, cancellations, confirmations or any other enquiries and inputting reservations into the system,
• Arranging restaurant seating plan in line with reservation book,
• Participate in and help the Reservations Department to meet restaurant standards at all times,
• Ensuring the smooth running of the restaurant by supplying the correct reservation information for the management,
• Greeting the guests in a friendly and courteous manner,
• Seating the guests due to previously set plan,
• Assisting Restaurant Manager in maintaining all guest history records,

• University degree,
• Min. 3 Years’ experience in similar working environment (hotel desks, restaurant business, travel agencies etc.)
• Excellent knowledge of both spoken and written English, more languages will be an asset,
• Exceptional guest service and communication skills,
• Ability to understand and exceed guests’ expectations,
• A positive attitude with a nice smile,
• A high standard of PC skills,
• Ability to work well under pressure and in flexible hours.

1984 yılında kurulan Hışım Grup döviz, gayrimenkul, perakende, reklam, turizm – otelcilik, yiyecek – içecek sektörlerinde faaliyet göstermektedir. Kurulduğu günden beri farklı sektörlerde edindiği birçok deneyimi kalite ve yenilik anlayışları ile harmanlayan grup Turizm – Otelcilik sektöründe de markalaşmayı hedeflemiştir. Bu doğrultuda faaliyette olan otelleri ve birçok projeleri bulunmaktadır. Oteller; Nordstern Otel ve Triada Otel’dir. Büyükada, Karaköy, Beyoğlu ve Cihangir de otel projeleri yer almaktadır.

Karaköy lokasyonounda bulunan butik otelimiz için "Kahvaltıcı" arayışımız mevcuttur.

• Benzer pozisyonda en az 2 yıl deneyimli,
• Mesleki yeterliliğe sahip,
• Takım çalışmasına yatkın,
• Yeni tatlar oluşturabilecek,
• Mutfakta kalite standartlarına önem veren,
• Dış görünüşüne ve kişisel hijyenine özen gösteren.
• Karaköy lokasyonuna ulaşım problemi olmayan.

FABRİKAMIZDA ÇALIŞMAK ÜZERE DENEYİMLİ BAYAN SEKRETER ALINACAKTIR.

327 00 20

A Sushi Chef is responsible for operating the Japanese / Sushi section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings.

What will I be doing?

As a Sushi Chef, you are responsible for operating the Japanese / Sushi section of the kitchen to deliver an excellent Guest and Member experience. A Sushi Chef will also be required to plan production and develop seasonal offerings based on the Japanese menu. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Operate the sushi section of the kitchen
• Ensure consistency in quality of dishes at all times
• Supervise and coordinate all preparation and presentation in section
• Plan production to facilitate daily requirements
• Develop appropriate seasonal menu offerings
• Manage food cost controls to contribute to Food and Beverage revenue

What are we looking for?

A Sushi Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Sushi Chef experience
• Approaches food in a creative way
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Excellent planning and organising skills
• Dedicated to the delivery of exceptional service and continuous improvement

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Relevant qualifications for role
• Ability to work a variety of shifts including weekends, days, afternoons and evenings

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Be environmentally aware

What are we looking for?

A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

• NVQ Level 2
• Basic Food Hygiene Certificate
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• NVQ Level 3
• Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Junior Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls.

What will I be doing?

As a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. A Junior Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Contribute to menu creation
• Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team
• Ensure consistency in quality of dishes at all times
• Manage customer relations when necessary, in the absence of the Junior Sous Chef
• Ensure resources meet business needs through the effective management of working rotas
• Support brand standards through the training and assessment of your team
• Manage food cost controls to contribute to Food and Beverage revenue
• Knowledge of activities in other departments and implications
• Ensure compliance with food hygiene and Health and Safety standards

What are we looking for?

A Junior Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong Chef de Partie or previous Junior Sous Chef Experience
• Approaches food in a creative way
• Strong supervisory skills
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Excellent planning and organising skills
• Willingness to learn

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Relevant qualifications for role
• Ability to work a variety of shifts including weekends, days, afternoons and evenings

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What will I be doing?

A Sous Chef, will work closely with the Executive Chef to manage aspects of the kitchen to deliver an excellent Guest and Member experience. A Sous Chef will also be required to manage food provisions, assist with guest queries, and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all aspects of the kitchen including operational, quality and administrative functions
• Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to menu creation by responding and incorporating Guest feedback
• Ensure the consistent production of high quality food through all hotel food outlets
• Manage customer relations when necessary, in the absence of the Executive Chef
• Ensure resources support the business needs through the effective management of working rotations
• Support brand standards through the training and assessment of the Team
• Manage the kitchen brigade effectively to ensure a well-organized, motivated Team
• Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Report maintenance, hygiene and hazard issues
• Be environmentally aware

What are we looking for?

A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant qualifications for this role
• Excellent planning and organizing skills
• Ability multi-task and meet deadlines
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• A creative approach to the production of food
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for producing high quality food
• Knowledge of current food trends
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Bütün odaların, banyoların, genel ve ortak alanların temizliğini, hijyenini, güvenliğini ve emniyetini sağlamaktan, kullanıma hazırlamak ve bakımını yapmaktan sorumludur. Otel standartlarına uygun olarak koridorların, ofislerin, toplantı salonlarının ve genel alanların temizlik ve düzeninden sorumlu olmak.

• Oda erzak ve malzemelerini/temizlik arabasını toplamak ve kontrol etmek.

• Bütün kayıp/bulunan eşyalarla marka standardına göre derhal ilgilenmek, Lost&Found (Kayıp Eşya) bölümünü prosedürlere uygun kullanmak.

• Kendisine verilen odaları ve banyoları temizlemek ve servise hazırlamak.

• Oda ve banyolardaki sarf malzemelerini yenilemek.

• Araba ve araba tepsilerinin temiz ve düzenli olmasını sağlamak.

• Temizlik malzemelerini yeniden depolamak ve kontrol etmek.

• Gereken her türlü bakım ve onarım işini not almak ve bildirmek.

• Çalışanlardan Sağlık ve Güvenlik ile ilgili bütün yasal şartlara uymaları beklenmektedir.

• Konukların ve personelin ve şirketin ve çalışanların eşyalarının emniyetini ve güvenliğini korumak için tasarlanmış bütün yönetmeliklere uymak.

· Otel konuklarının rahatı, memnuniyeti ve hijyeni ile ilgili ihtiyaçlarının karşılanmasını sağlayan

· Konukları karşılanırken fevkalade müşteri hizmetleri sunan

· Her zaman yardımsever ve samimi bir tutum içinde olan

· Departman ve otel içinde bütün sağlık ve güvelik kurallarına uyan

· Yaptığı işten gurur duyan ve zevk alan

· Yakın denetim olmaksızın çalışabilen

· Ekip çalışmasına yatkın

A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, through room service, banquets, and in-hotel cafes.

What will I be doing?

As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Ensure consistent great food production, in line with the high quality standards expected by Hilton
• Perform tasks within a timely manner
• Contribute to Kitchen revenue through effective food cost control
• Provide support to the Kitchen brigade
• Meet all health and hygiene requirements

What are we looking for?

A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• To maintain a high customer service focus by approaching your job with customers always in mind
• To have a positive impact, taking personal responsibility and initiative To resolve issues, always clearly communicating with both customers and colleagues
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
• To be flexible, responding quickly and positively To changing requirements
• To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, through room service, banquets, and in-hotel cafes.

What will I be doing?

As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Ensure consistent great food production, in line with the high quality standards expected by Hilton
• Perform tasks within a timely manner
• Contribute to Kitchen revenue through effective food cost control
• Provide support to the Kitchen brigade
• Meet all health and hygiene requirements

What are we looking for?

A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• To maintain a high customer service focus by approaching your job with customers always in mind
• To have a positive impact, taking personal responsibility and initiative To resolve issues, always clearly communicating with both customers and colleagues
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
• To be flexible, responding quickly and positively To changing requirements
• To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are currently looking for an Executive Housekeeper for 5-star international hotel chain in the heart of Besiktas.

• Awareness and sensitivity to the concept of quality.
• Responsive and genuine with customers.
• Sustains performance.
• Confident with customers.
• Going above and beyond the regular duties.
• Communicates effectively and clearly.
• Inspires co-operation and commitment.
• Adapts work style and ethics appropriately.
• Is culturally sensitive.
• Actively listens and builds on other ideas.
• Effectively understands and uses resources.
• Good written and verbal skills.
• Strong leadership and people management skills, added with good training skills.
• Guest oriented and able to confidently build and exceed the service standards.
• Strong interpersonal skills and attention to detail.
• Good knowledge of all Housekeeping areas.
• Fluent spoken English is desirable.
• Ability to be resourceful, creative and maintain flexibility.

A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

What will I be doing?

A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive orders and serve customer requests completely in a timely manner
• Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
• Take food orders and assist the floor team with deliveries as required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience within a cocktail bar environment
• The ability to create classic cocktails
• Flexibility in hours as you will be working rostered shifts, especially on weekends
• Exceptional personal presentation and communication skills
• Flexibility to respond quickly and positively to a range of work situations
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Summary

An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee operations of Food and Beverage outlets
• Maintain exceptional levels of customer service
• Recruit, manage, train, and develop the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines
• Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Deputise for the Food and Beverage manager in their absence
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage Management or Supervisory experience
• Knowledge of Financial Systems
• Flexibility to respond to a range of work situations
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Willingness to develop team members and self
• Degree in Relevant Area

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

•Bu oluşum içerisinde sahip olunan, her türlü teknik sistemin hizmete hazır tutulmasını sağlamak.
•Bina içerisindeki ve dışındaki tüm sıhhi tesisat, yangın tesisatı müşteri odaları ile ilgili bütün mekanik aksam ile ,mutfak ekipmanları, çamaşırhane, kuru temizleme ekipmanları,sağlık kulübü,otopark,mekanik tesisat ve ekipmanları, ofisler ekipmanları, yağmur giderleri, pis su gider ve rogarların, salonlar ekipmanları gibi tüm mekanik işlerin bakım ve onarımdan sorumludur.
• Yedek parça ihtiyaçlarını belirler ve mekanik şefe bildirir.
•Teknik müdür ve yardımcılarından gelen işleri, mekanik şefinin kontrolünde yapar, onarımlarından sorumludur ve gerektiğinde yeni imalatlar yapar.
•Mekanik atelyelerde takım ve techizatın bakımı ve onarımından sorumludur.
•Ekipmanların ve tesisatların verimli çalışmasını sağlamak, yeni yapmak veya onarmak.

•Meslek Liselerinin veya Meslek Yüksek Okullarının ilgili bölümlerinden mezun
•Avm, Otel, Residance ve Toplu oturum olan sitelerin elektrik işlerinde asgari 3 yıl tecrübe sahibi (Otel tecrübesi tercihimizdir)
•Takım çalışmasına yatkın, güler yüzlü, iletişim kabiliyeti yüksek, misafir odaklı, değişikliklere açık, kolay adapte olabilen, sonuç odaklı, sorumluluk alabilen,
•Bina otomasyonlarını kullanabilen
•Teknik ekipmanlar (ısıtma, sıhhi tesisat, iklimlendirme ve klima HVAC - sistemleri) hakkında bilgi sahibi olan, Mekanik bakım , Tesisat, Elektirik, v.b. Onarım işlerine hakim ve konusunda deneyimli
•Yoğun çalışma temposuna ayak uydurabilecek Ekip çalışmasına yatkın, Disiplinli, sorumluluk sahibi, çözüm odaklı,çalışan
•Vardiyalı çalışabilecek, esnek çalışma saatlerine uyum sağlayabilen ,tercihen sigara kullanmayan.
•Askerlik hizmetini tamamlamış olan

• Tercihen Temizlik işinde tecrübeli,
• Tercihen tesisimize yakın ikamet eden,
• İletişim kabiliyeti güçlü,
• 40 yaşını aşmamış,
• Kişisel bakımına özen gösteren,
• Hijyen ve temizlik kurallarına uyan,
• Bay veya bayan personel alınacaktır

Otel konuklarının rahatı, memnuniyeti ve hijyeni ile ilgili ihtiyaçlarının karşılanmasını sağlayan

· Konukları karşılanırken fevkalade müşteri hizmetleri sunan

· Her zaman yardımsever ve samimi bir tutum içinde olan

· Departman ve otel içinde bütün sağlık ve güvelik kurallarına uyan

· Yaptığı işten gurur duyan ve zevk alan

· Yakın denetim olmaksızın çalışabilen

· Ekip çalışmasına yatkın

Bütün odaların, banyoların, genel ve ortak alanların temizliğini, hijyenini, güvenliğini ve emniyetini sağlamaktan, kullanıma hazırlamak ve bakımını yapmaktan sorumludur. Otel standartlarına uygun olarak koridorların, ofislerin, toplantı salonlarının ve genel alanların temizlik ve düzeninden sorumlu olmak.

• Oda erzak ve malzemelerini/temizlik arabasını toplamak ve kontrol etmek.
• Bütün kayıp/bulunan eşyalarla marka standardına göre derhal ilgilenmek, Lost&Found (Kayıp Eşya) bölümünü prosedürlere uygun kullanmak.
• Kendisine verilen odaları ve banyoları temizlemek ve servise hazırlamak.
• Oda ve banyolardaki sarf malzemelerini yenilemek.
• Araba ve araba tepsilerinin temiz ve düzenli olmasını sağlamak.
• Temizlik malzemelerini yeniden depolamak ve kontrol etmek.
• Gereken her türlü bakım ve onarım işini not almak ve bildirmek.
• Çalışanlardan Sağlık ve Güvenlik ile ilgili bütün yasal şartlara uymaları beklenmektedir.
• Konukların ve personelin ve şirketin ve çalışanların eşyalarının emniyetini ve güvenliğini korumak için tasarlanmış bütün yönetmeliklere uymak.

· Otel konuklarının rahatı, memnuniyeti ve hijyeni ile ilgili ihtiyaçlarının karşılanmasını sağlayan

· Konukları karşılanırken fevkalade müşteri hizmetleri sunan

· Her zaman yardımsever ve samimi bir tutum içinde olan

· Departman ve otel içinde bütün sağlık ve güvelik kurallarına uyan

· Yaptığı işten gurur duyan ve zevk alan

· Yakın denetim olmaksızın çalışabilen

· Ekip çalışmasına yatkın

Health Club Steward is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing?

As a Health Club Steward, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Health Club Steward will also be required to manage customer feedback and up-sell health and beauty products. Specifically, you will be responsible for performing the following tasks to the highest standards:

•Assist guests and clients in an appropriate and timely manner

•Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

•Ensure client experience is proficient including bookings, payments, and consultation cards

•Adhere to cash handling procedures Interact and communicate effectively with clients, members, team members, guests, and management team

•Up-sell with latest departmental incentives

•Report accidents, maintenance issues, or other incidents

•Ensure compliance with all health and safety regulations

A Health Club Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•Strong interpersonal skills

•Committed to delivering a high level of customer service

•Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•Excellent attention to detail

•High standards of cleanliness

•Ability to work in a consistently professional and helpful manner

•Previous experience of reception duties

•Qualification in an admin course or similar topic area

As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Depo Sorumlusu, otele giren ve otelden çıkan malları ve teslimatları yönetir ve bu teslimatların doğru yerlere ulaşmasını ve şirket satın alma ve edinme standartlarına uygun olarak kaydedilmesini sağlar.

Ben ne yapacağım?

Bir Depo Sorumlusu olarak aşağıdaki görevleri en yüksek standartlarda yerine getirmekten sorumlu olacaksınız:

• Otele giren ve otelden çıkan tüm malları ve teslimatları kabul etmek ve doğru irtibat noktasına / depolama alanına aktarmak
• Tüm giren ve çıkan malların doğru kayıtlarını tutmak
• Çevrimiçi satın alma sistemi üzerinden sipariş vermek
• Çıkış yapma, teslimatlar üzerinde denetim ve otel stok sayımları ile ilgili olarak otelin merkezi depoları üzerinde özel bir denetim gerçekleştirmek
• Tüm Sağlık ve Güvenlik prosedürlerine ve özellikle de yiyecek ve içecek kalemleriyle ilgili olanlara bağlı kalmak
• Bir ekip ortamında Ekip Üyelerine, Yöneticilere ve daha geniş çerçevede Yiyecek ve İçecek Departmanına yardım ve destek sağlamak

• Pozitif tutum ve iyi iletişim becerileri
• Yüksek seviyede müşteri hizmeti sunmaya bağlı
• Üstün kişisel bakım standartları
• çeşitli iş durumlarına yanıt verebilme esnekliği
• Kendi başına ve bir ekibin parçası olarak çalışabilmek

Aşağıdaki yeterlilikleri ve ayırt edici özellikleri gösterebilmeniz bu pozisyon için avantaj sağlayacaktır:

• Geçmişte stok denetim sorumluluğuyla depo yönetim deneyimi
• Bir akademik kurumdan Yönetim/Finans ya da ilgili bir iş alanında alınmış diploma

Hilton çalışanı olmanın ayrıcalıkları nelerdir?

Hilton dünyanın önde gelen konaklama şirketlerinden biridir. Lüks ve üst sınıf otel ve resortlardan apart-suite ve orta sınıf otellere kadar birçok farklı seçeneğiyle konuklarına hizmet vermektedir. Hilton yüzyıla yakın bir süredir iş seyahati ve tatil amaçlı gelen konuklarına en iyi konaklama hizmetlerini, rahatlığı ve değeri sunmaktadır. Hilton sahip olduğu global markalarla konuklarına en iyi hizmeti verme geleneğini sürdürmektedir. “Her otelimizde, her konuğumuza, her zaman yaşattığımız eşsiz deneyimler sayesinde dünyayı konukseverliğin ışığı ve sıcaklığı ile doldurma” vizyonumuz bizi dünya üzerinde bulunan tüm otellerimizde ağırladığımız konuklarımıza eşsiz bir deneyim sunma yolunda bir araya getirmektedir. Ve en önemlisi takım üyelerimiz bu eşsiz deneyimin en önemli parçasıdır!

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovatıve & creatıve bold culinary experience by managing cost and quality to required level.

What will I be doing?

As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel wıth a modern twıst and beıng bold ın ınnovatıon to set culınary trends, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards:

•Showing strong leadership competence to the kitchen brigade and ensure ongoing development of Team Member

•Identify an effective approach to succession planning

•Create innovative, modern & bold menus that meet and exceed customers' needs and conform to brand standard

•Ensure the consistent production of high quality food through all hotel food outlet

•Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers

•Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Member

•Manage department operations, including budgeting, forecasting, resource planning, and waste management

•Manage all aspects of the kitchen including operational, quality and administrative function

•Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner

•Ensuring adequate resources are available according to business need

•Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation

•Control costs without compromising standards, improving gross profit margins and other departmental and financial target

•Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events

•Maintain good communication and work relationships in all hotel area

•Ensure that staffing levels are maintained to cover business demands

•Ensure monthly communication meetings are conducted and post-meeting minutes generate

•Manage staff performance issues in compliance with company policies and procedures

•Recruit, manage, train and develop the kitchen tea

•Comply with hotel security, fire regulations and all health and safety and food safety legislation

•Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner

•Manage financial performance of the department so all planning is in line with hotel objectives

•Manage food control systems are adhered to them so margins are on target in a pro-active

•Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends

•Be environmentally

•Ensure food wastage program is adhered to so that margins are on target

•Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What are we looking for?

An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, require

•Excellent & efficient (by track record) leadership skills

•Innovative, culinary bold and open for change

•A creative/ınnovatıve approach to the production of high quality food

•Banquet & outsıde caterıng experıence

•A business focused approach to manage a hotel kitchen & knowledge about kitchen equipments

•Excellent communication skills with colleagues and guests

•Ability to build relationships, internal and external, to the hotel and the Company

•Excellent planning and organizational skills

•Ability to multi-task and meet deadlines

•Analytical thinking skills

•Strong commercial approach and sales perspective

•Experıence ın operatıonal effectiveness (by study/training record)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•A certification in management

•Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

•International experience in kitchen

•English language and another language than your mother tongue

• Misafir odasını ve banyoyu temizlemek. Yatağı yeniden yapmak

• Banyo ve odadaki eksik malzemelerin tamamlanmasını sağlamak

• Misafir odasındaki arıza, kayıp eşya, veya herhangi bir zarar oluştuğu anda şefine bilgi vermek

• Misafire ait olan eşyalara karşı titiz ve dikkatli davranmak

• Misafir veya personelin şüpheci davranışlarını rapor etmek

• Misafire ait kayıp eşyaları ofise bildirerek kaydını sağlamak

• Misafir koridor ve servis alanlarının temiz olmasını sağlamak

• Sabah kat raporunu doldurmak

• Toplantı ve eğitimlere katılım devamlılığını sağlamak

• Kişisel temizlik ve hijyen kurallarına uymak

• Kullandığı ekipmanların ve çalışma alanının bakım ve korunmasını sağlamak

• Kat şefi envanter hazırlarken hazır bulunmak

• Tüm güvenlik eğitimlerine iştirak etmek

• Yangın talimatı ve acil durum prosedürlerini bilmek

• Pozitif tutum
• İyi iletişim becelerileri
• Yüksek düzeyde misafir hizmeti sunmaya büyük önem vermek
• Kendi başına ya da ekip içinde çalışabilme esnekliği
• Otel deneyimi
• Geçmişte benzer bir pozisyonda deneyim

A Storekeeper will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards.

What will I be doing?

As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Hilton's purchasing and procurement standards.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact / storage area
• Keep accurate recordings of all incoming and outgoing goods
• Identify slow moving items to avoid over purchasing
• Place orders through online procurement system
• Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts
• Adhere to all Health and Safety procedures particularly relating to food and beverage items
• Assist and support Team Members, Managers and the wider Food and Beverage Department in a team environment
• Offer excellent customer service to customers and Guests

What are we looking for?

A Storekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous store management experience with stock control responsibility
• Relevant degree, in Management/Finance or related business discipline, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Konuk yatak odalarını ve banyolarını temizlemek
• Odaları ve koridorları süpürmek
• Yatak çarşaflarını, havluları ve konuk ikramlarını şirket kılavuz ilkelerine uygun olarak değiştirmek ve yenilemek
• Düzenli ince temizlik görevlerini üstlenmek
• Temizlik arabasını günlük olarak yeniden doldurmak
• Çevreye duyarlı olmak
• Atıkları uygun biçimde yok etmek
• Konuk isteklerini hızlı ve etkin biçimde yerine getirmek
• Otel güvenliği, yangın yönetmelikleri ve tüm sağlık ve güvenlik mevzuatına uymak
• Kayıp eşya prosedürlerini uygulamak
• Gerektiğinde diğer departmanlara yardımcı olmak ve iyi iş ilişkileri kurup sürdürmek

• Pozitif tutum
• İyi iletişim becerileri
• Yüksek düzeyde bir müşteri hizmeti sunmaya büyük önem vermek
• Kusursuz kişisel bakım standartları
• Kendi başına ya da ekip içinde çalışabilme kabiliyeti
• Otel deneyimi
• Geçmişte benzer bir pozisyonda deneyim

• Yemek öncesi aperatif tavsiyesinde bulunmak ve servisini yapmak.

• Mutfakta, barda hazırlanan yiyecek ve içecekleri uygun şekilde, tepsi kullanarak servisini yapmak.

• Yanında görevli servis elemanının eğitilmesinde yol gösterici olarak yer almak ve servis esnasında sipariş edilen yiyeceklerin doğru bir biçimde masaya getirilmesinden emin olmak.

• Misafir memnuniyetinin en üst düzeyde oluşmasını sağlayacak servis sunumunun yapılmasını sağlamak.

• Siparişe uygun olarak her bir misafire istediklerini sormadan servis etmek.

• Devamlı olarak boşların takip edilerek masanın temizlenmesini sağlamak.

• Içeceklerin devamlı tazelenmesini ve kül tablalarının devamlı değiştirilmesini sağlamak.

• Yemek esnasında fazladan satış imkanlarını kullanmak.

• Tatlı, kahve gibi detayların çeke eklenmesinden emin olmak.

• Misafir ayrılırken herhangi bir şey unutulmadığını kontrol etmek.

• Misafirden gelebilecek uyarı ve önerileri restaurant sorumlusuna iletmek.

• Otel yangın ve güvenlik prosedürleri hakkında detaylı bilgi sahibi olmak.

• Eğitim ve haberleşme toplantılarına katılmak

• İngilizce konuşabilen,

• Etkin iletişim becerisine sahip,

• Misafir odaklı hizmet anlayışına sahip,

• Takım çalışmasına yatkın,

• Dış görünüm ve kişisel bakımına özen gösteren

Olumlu adaylar, 4857 sayılı İş Kanunu'nun 30. maddesine istinaden “Engelli Personel Çalıştırma Zorunluluğu”
kapsamında
Hilton Istanbul Bomonti Hotel & Coference Center bünyesindeki uygun pozisyonlarda görevlendirilecektir.

Olumlu adaylar, 4857 sayılı İş Kanunu'nun 30. maddesine istinaden “Engelli Personel Çalıştırma Zorunluluğu”
kapsamında
Hilton Istanbul Bomonti Hotel & Coference Center bünyesindeki uygun pozisyonlarda görevlendirilecektir.

A Group, Congress, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Group, Congress, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Congress, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

. Receive and convert incoming enquiries to achieve targets and maximize revenue
. Manage an events schedule to maximise yield
. Focus on a consistently executed up-selling approach
. Build strong relationships with customers to fully understand their needs
. Arrange and carry out Hotel show rounds
. Ensure the complete administration and execution of all planned events
. Participate in hotel promotional activities

What are we looking for?

A Group, Congress, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

. Good organisational and administration skills
. Positive attitude and good communication skills
, Commitment to delivering a high level of customer service
. Confident telephone manner High level of IT skills
. Excellent grooming standards
. Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

. Knowledge of the hotel property management systems
. Demonstrated previous experience working in the Congress and Events function
. Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are currently looking for a Chief Engineer for 5-star international hotel chain in the heart of Besiktas.

• Advanced knowledge of building management/engineering
• A degree in Engineering or similar
• Exposure to budgeting and basic accounting
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Strong leadership skills and previous experience of managing a team
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience of facilities management
• Proficient, at an advanced level, with computers and relevant computer programs