Food And Drink Operations Manager

DoubleTree by Hilton İstanbul Maçka - Food And Drink Operations Manager

DoubleTree by Hilton İstanbul Maçka will open its doors in early 2026.

We are looking for the Food and Drink Operations Manager for this unique property.

A Food and Drink Operations Manager is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training tram members and working within budgeted guidelines. Food and Drink Operations Manager reports to hotel's General Manager.

What will I be doing?

As a Food and Drink Operations Manager, you will be responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience. A Food and Drink Operations Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee operations of Food and Beverage outlets
• Maintain exceptional levels of customer service
• Manage, train, and develop the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines
• Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Drink team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Deputise for the Food and Beverage manager in their absence
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What we are looking for?

A Food and Drink Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Drink experience
• Comply and exceed hotel and company Service Standards
• Excellent command of Turkish and English
• Able to meet financial targets
• Ability to comply with all Food and Drink brand standards
• Degree in relevant area
• Hold regular briefings and communication meetings with the team
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!