Engineering Office Coordinator

Hilton İstanbul Bosphorus - Engineering Office Coordinator

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineering Office Coordinator, you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

• Receives incoming maintenance and repair requests via email and telephone, prioritizes requests, and coordinates them with the appropriate supervisor, shift leader, or technician.
• Manages the organization of the Engineering Office and maintains all related documentation, records, and paperwork.
• Provides effective internal and external communication support for the Engineering Department.
• Operates the Engineering Purchase Order system, coordinates ordering processes, controls invoices, and follows up on related reports, including Expenses and POMEC reports.
• Supports the Chief Engineer and Assistant Chief Engineer in engineering budget preparation, monitoring, and cost control processes.
• Ensures daily and monthly utility meter readings and consumption records are accurately maintained and updates the LightStay system with required monthly data.
• Prepares monthly energy forecasts, reports, and related charts.
• Follows up Event BEOs and coordinates engineering-related requests with the appropriate supervisor, shift leader, or technician according to priority.
• Provides documentation support for maintenance activities, inspections, and technical checks.
• Follows up and maintains records within the Synergy system.
• Performs other reasonable duties and assignments as requested by the Chief Engineer and Assistant Chief Engineer.
• Ensures the Engineering Office remains organized, efficient, and compliant with departmental standards and procedures.

• Complies with all Hilton International policies, standards, and procedures.
• Follows all systems and procedures established by the General Manager and Hilton International.
• Associate or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Electrical & Electronics Engineering, or a related technical field.
• Good command of written and spoken English.
• Strong communication, coordination, and organizational skills.
• Detail-oriented, well-organized, and able to manage multiple priorities effectively in a fast-paced environment.
• Strong follow-up skills with attention to accuracy and deadlines.
• Eager to learn, develop professionally, and contribute to continuous improvement.
• The position holder may be required to undertake additional reasonable duties and responsibilities within the scope of the role.
• The management reserves the right to modify or extend this job description when necessary during employment.
  
  What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.