Antalya, Otelcilik İş İlanları

 
Hepsini Temizle
Antalya
Otelcilik
  • İş Açıklaması

    To ensure surveillance in their areas of responsibility
    Makes patrols in designated areas.
    Ensure complete stock of first aid supplies and life-saving equipment are checked every morning before the opening of outdoor areas.
    Equipment are controlled manually using the check list and recorded in the check list.
    The surface of the pool water and seawater are monitored. (water color, feces, etc.)
    Pool inside and beach are checked that is there the glass, hazardous objects, broken stair, etc.
    Continuously monitoring of the beach & pool users.
    To ensure the availability of life saving equipment.
    Due to pressing with bare feet in the sand, sharp objects could cause injury. And the sharp objects is cleared from on the beach in compliance with Safe & Sound standards.
    Share important information with beach & pool users with regards to weather and water conditions.
    It provides the contact information in case of emergency and for questions on the bulletin boards.
    Beach flags are used in the standards of ILS (International Safety of Life) by lifeguards.
    Lifeguards wears red hat, yellow t-shirt and red shorts according to the ILS and TSSF standards at the beaches and pools
    Checks swimming areas and piers continuously.
    Identifies sharp and damaging objects on the beach area, nails, splinters, rusted and mossy stairs on the sunbathing piers, writes a report and informs technical service and housekeeping departments.
    Informs Security Manager about the event and persons in case violation of beach or pool rules persists and any accidents taking place in their area of responsibility.
    Responds first and informs Hotel Doctor in case of an accident, injury or insect sting.
    Responds first to the drowning person in all kinds of pool and sea accidents and drowning incidents.
    When the boats or water sports vehicles violate the swimming area of guests, warns those who violate and make sure they get out of this area.
    It warns to children if they joke with one another in a dangerous way in the children's pool

    Aranan Nitelikler

    According to the standards of ILS and Turkish Underwater Sports Federation, two levels of lifeguards serve as follows:
    Silver certificate (beaches)
    At least High School graduate
    At least 1 year experience
    Desirable
    Sports School graduates
    Athlete

    Sektör: Otelcilik

    Pozisyon: Cankurtaran

  • İş Açıklaması

    The Spa Concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner.
    Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
    Keep work area clean and neat at all times.
    Must follow all Standards and Procedures as taught by legendary trainers or Spa Supervisor.
    To ensure that a high standard of service is maintained throughout the Spa.
    Assist in the operations of all spa departments as required
    To maintain inventory of supplies for the operations of the spa reception
    Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
    Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Operations Supervisor
    To ensure a warm friendly welcome to all guests at all times.
    Greets all guests upon their arrival, gives new guests tours of property and offers return guests "re-orientations".
    Print confirmation letters and pull files for the next business day.
    To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English language
    Russian and Arabic speaker
    To be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
    be self-motivated.
    To be flexible and able to work efficiently under pressure.
    To have mathematical skills, technical aptitude and spa knowledge.
    Knowledge of specific spa industry applications is desirable, such as spa soft.
    To have basic knowledge of computer programs including Excel, Microsoft Word and Microsoft Office administration
    To have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel.
    To have knowledge of current spa trends in the industry

    Sektör: Otelcilik

    Pozisyon: Spa Resepsiyonisti

  • İş Açıklaması

    To responsible for business generation as it relates to prospecting and securing transient & group businesses on behalf of Mandarin Oriental Bodrum in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with RSO effort.
    To manage activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
    Sales Manager is accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success.
    Together with Director of Sales, agree and implement rate strategy & actions for the assigned geographical territories
    Responsible for the development of business from (but not exclusively) the following channels : Incentive Agents, Ground Handlers, Conference & Banqueting Agencies, Meeting Planners, Associations, Wholesalers/ITW, Consortia, Direct Corporate Bookers.
    To effectively manage the key accounts of the relevant markets through planned sales activity, maximising account potential in terms of rate or room-nights in accordance with overall sales strategies.
    To focus on the growth and continued production of existing accounts both domestic and international and to develop new accounts that are suitable for the pricing strategy of the property.
    Selling and planning of Groups and Events business in assigned territories and effectively converting enquiries into sales.
    Implement long term marketing and communication strategies as directed by the Director of Sales. Design, develop and execute all promotional products, and special packages to secure leisure business.
    Coordinate partnership and sponsorship opportunities that will benefit the hotel and that support its brand initiatives.
    Constantly monitor the market and the competition and report on threats and opportunities.
    Send mailers and email blasts to clients as need arises for promotion of hotel events and/or need periods
    Spearhead review and update of PT websites to ensure maximum exposure, capitalizing on marketing promotions and packages to drive transient revenue.
    Manage and maintain the resort’s on-line presence in all channels, including but not limited to travel sales channels- Preferred Partner, third party promotional sites, travel blogs etc.
    To provide accurate and timely reporting on segment, account production and propose actions/strategies.
    To monitor sales activities of market competitors and report at sales meetings.
    Increase lead conversion and impact customer/guest satisfaction by being able to provide solutions to their needs.
    Collaboration and communication with Regional Sales Offices in assigned territories, to maximize sales opportunities.
    To develop and maintain an accurate database of all relevant producing accounts.
    Data integrity for effective and thorough record-keeping, trend analysis and business intelligence.
    To ensure that all accounts & sales activities are recorded in Delphi.
    Expand customer reach and gain exposure and credibility within marketplace.
    Development of annual plans and participation in budget/marketing plan process ensures buy-in and accountability of deliverables.
    To plan and execute overseas sales trips within assigned territories and market segments.
    To actively plan sales calls and trips to promote the hotel and seek business opportunities

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English. Additional languages would be beneficial
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organizational and administrative skills and interpersonal skills
    Approachable, open-minded and fair
    At least 3 years luxury hotel experience as a sales manager

    Sektör: Otelcilik

    Pozisyon: Satış Müdürü

  • İş Açıklaması

    Daily check the colleagues' fingerprint records on Meyer System
    Create personal and department based overtime report
    Verify timekeeping records and consult colleagues regarding any discrepancies
    Update colleague personal details on Meyer and Bimsa System, including address, bank details etc.
    To ensure the leaver procedure
    Respond to all reference requests for current colleagues, ex-colleagues and other employers in a timely manner
    Compile payroll reports and ensure accuracy before month end submission to Finance Department
    Complete filing of documents on colleague file on a weekly basis
    Prepare contracts for joining colleagues and gather all necessary
    Process purchase orders for HR needs on Moreton Bay system
    Prepare new starter forms and Social Security enrolment
    Prepare new starter ID cards, fan pins and name tags as required
    Conduct yearly audit to ensure all important documents are complete in colleague’s file, such as passport copy, visa copy, signed contract, handbook and company policy acknowledgement.
    Order business cards as required for office needs
    To gather all necessary signatures on HR forms as required
    To carry out any other reasonable request as directed by your manager.

    Aranan Nitelikler

    Bachelor Degree or Diploma in Human Resources, Labour Economics and Industrial Relations, Business or Hospitality Management
    At least 1 year of relevant experience in luxury community or hotel
    Fluency in English written and verbal communication
    Excellent communication skills in all aspects: verbal, written and non-verbal
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organizational and administrative skills and interpersonal skills
    Approachable, open-minded and fair
    Prior Hotel experience would be an advantage
    Tools/Equipment Used
    Meyer System & Bimsa Personnel
    Employment Law Periodicals & Updates
    Microsoft Word, Excel, PowerPoint and Outlook
    Moreton Bay

    Sektör: Otelcilik

    Pozisyon: İnsan Kaynakları Görevlisi

  • İş Açıklaması

    To ensure that all Human Resources administration procedures are carried out in accordance with the Hotel and Legal requirements.
    To manage all administration processed of the Human Resources Department including but not limited to, annual leave permissions, overtime, employment contracts, month end salary reports
    To ensure that all recruits have valid work permits for Turkey and where requested, apply for work permits, administer renewals, extensions and cancellations of work permits by liaising with Immigration
    To ensure all colleagues leaving MOBOD complete an exit interview as well as all other necessary documentation (resignation letter, Job clarification form etc)
    To ensure all administrative tasks are completed in a timely manner which includes employee life cycle, all HR administration duties and ad hoc HR project
    To support the Assistant Director of Human Resources in carrying out performance management of colleagues including disciplinary procedures and grievances
    To coordinate the sourcing of new materials related to colleague relations (i.e. birthday cards, birthday presents etc.) in conjunction with Purchasing Manager
    To manage the colleague shuttle service according to departmental needs and shift patterns
    To liaise with Colleague Housing Manager for all matters related to colleague housing
    To support the HR Department in the organization of colleague events (Pre-season party and end of season party, General Colleague Meeting etc)

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organisational and administrative skills and interpersonal skills
    Approachable, open-minded and fair
    Prior Hotel experience would be an advantage & Additional languages would be beneficial

    Sektör: Otelcilik

    Pozisyon: İnsan Kaynakları Koordinatörü

  • İş Açıklaması

    The fitness instructor is to provide personal assistance to any individual booking private training sessions.
    To ensure that a high standard of service is maintained throughout the Spa.
    Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
    Conduct fitness assessments and personal training
    To supervise and instruct the safe use of the equipment in the Fitness area
    To ensure that a high standard of service is maintained throughout the Spa.
    Provide professional advice, assistance and education to all guests in the fitness centre by walking the floor focusing on exercise execution, exercise safety and constant member or residents contact.
    Praise, reward and encourage guests whilst they are working out where appropriate.
    Perform standardised fitness evaluations and personal training programs based upon systematic and scientific conditioning principles to ensure safety and training efficiency in exercise prescription at all times.

    Aranan Nitelikler

    Excellent communication skills in all aspects: verbal, written and non-verbal
    Fluent in Turkish and English. Additional languages would be beneficial
    Preferably male
    Quality driven with a passion for excellence.
    Minimum 3 years experiences in similar position ( luxury hotel experience would be beneficial )
    Must posses a local Fitness Instructor certificate
    Must possess a good written and verbal command in the English Language and Possess an ACE certification and be CPR certified.

    Sektör: Otelcilik

    Pozisyon: Fitness Eğitmeni

  • İş Açıklaması

    To support the Laundry and Valet team in order to deliver the quality service standard to our guests.
    To report, control and follow up on any Engineering issues and planned preventative maintenance programme
    To investigate and follow through any guest complaints, losses, damages pertaining to laundering services.
    To carry out and report accurately weekly linen stocktake in the absence of the Laundry Manager.
    To assist in implementing and maintaining the Safe & Sound procedures and standards in the Landry department and to ensure these standards are met on a daily basis.
    To provide timely and quality service to guests and residents and to ensure all queries are handled to achieve full satisfaction.
    To manage the hotel uniforms issuing process, ensuring continuity in appearance and grooming standards within hotel.
    To ensure the department and the storeroom are kept in a tidy and clean condition.
    To place the necessary purchase orders timely to maintain the par stock levels of uniforms and linen.
    To perform weekly stocktake of the laundry operating supplies and place weekly orders on timely manner.
    To ensure periodic inspection of all laundry equipment is undertaken and liaise with suppliers regarding maintenance and parts replacement.

    Aranan Nitelikler

    At least 2 years practical experience in similar position for a luxury property
    Adheres to, supports and carries out the strategic Company’s vision and values
    Displays high commitment to improving customer services
    Ability to motivate team and build morale
    Ability to anticipate and assess issues, risks and opportunities and develop new approaches
    Accepts responsibility and accountability

    Sektör: Otelcilik

    Pozisyon: Çamaşırhane Şefi

  • İş Açıklaması

    To prepare or direct the preparation of kebab and other appetizer and side items from the restaurant menu according to standard recipes.
    Food requisition and control of stock items.
    To do checks on training from time to time.
    To compile the daily mise en place
    To promote effective team work
    To cook all food items as requested, serving as expected
    To prepare attractive food displays
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
    To report any potential health or hygiene hazards
    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

    Aranan Nitelikler

    Previous work experience in a kebab chef position in a four or five star hotel or similar restaurant for a minimum of 5 years.

    Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Kebap Ustası

  • İş Açıklaması

    Plan in conjunction with the Executive Chef and Venue Managers activities, promotions, menu implementations according to the annual marketing plans.
    Ensure that all designated action points from daily briefings or other operational meetings are being followed by the individuals concerned.
    Guide the kitchen section chefs and all his subordinates in decision-making and judgment
    Assist the Executive Chef in compiling the annual marketing plans and budgets and activity promotion plan.
    Be responsible and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils.
    Complete detailed checks of the entire Food and Beverage operation during all service periods taking necessary actions to correct any deviation from quality standards.
    Plan co-ordinate and supervise all menu implementations in a timely manner.
    Assist in the preparation and control of daily and weekly market lists.

    Aranan Nitelikler

    Previous work experience in the same position in a four or five star hotel or similar restaurant for a minimum of 5 years.

    Successful incumbent must have good knowledge of English spoken and written language, as well as Turkish.

    Sektör: Otelcilik

    Pozisyon: Mutfak Şefi

  • İş Açıklaması

    To prepare or direct the preparation of mezze and other appetizer and side items from the restaurant menu according to standard recipes.
    Food requisition and control of stock items.
    To do checks on training from time to time.
    To compile the daily mise en place
    To promote effective team work
    To cook all food items as requested, serving as expected
    To prepare attractive food displays
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
    To report any potential health or hygiene hazards
    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

    Aranan Nitelikler

    Previous work experience in a mezze chef position in a four or five star hotel or similar restaurant for a minimum of 5 years.

    Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Soğuk Mezeci

  • İş Açıklaması

    To ensure that all bedrooms, lecture rooms, toilets and public areas are cleaned at all times to the required standards and checked daily, being aware of any additional tasks that may require attention and ensuring faults are rectified by the Room Attendants.
    To update the computer system on a regular basis throughout the day with the room status.
    To manage the periodic checklists used by the Supervisors, providing support and feedback as appropriate.
    To ensure that the cleaning store rooms, section cupboards, trolleys and equipment are kept tidy and secured at the end of the working day.
    To ensure all special requests for guests are carried out.
    To ensure that all departmental keys and communication units issued are signed for, and returned correctly at the end of the shift.
    To carry out regular stock checks of all cleaning materials, toiletries and linen and order supplies as required from the nominated suppliers.
    To assist the Housekeeping Manager with any budget preparation and suggestions / requirements for renewals and improvements.
    To ensure that all equipment is maintained in good working order and used correctly, ensuring that safety procedures are adhered to.
    To maintain Health & Safety regulations within the Department and to ensure that Health & Safety procedures are carried out at all times.
    To be fully aware of the Fire regulations and ensure that the correct procedures are followed at all times.

    Aranan Nitelikler

    At least 4 years practical experience in similar position for a luxury property
    Adheres to, supports and carries out the strategic Company’s vision and values
    Displays high commitment to improving guest services
    Ability to motivate team and build morale
    Ability to anticipate and assess issues, risks and opportunities and develop new approaches
    Proven experience of monitoring quality standards and identifying and dealing with any performance issues.
    Excellent interpersonal skills including the ability to communicate verbally and in writing with individuals at all levels within the organisation
    Knowledge of Health and Safety relevant to the role
    Experience of using specialist cleaning equipment.

    Sektör: Otelcilik

    Pozisyon: Kat Hizmetleri Müdür Yardımcısı

  • İş Açıklaması

    Check standard recipes ensuring proper portion control, uniformity of taste and quality
    Write daily food requisitions and kitchens transfers in order to achieve the stock rotation desired

    Ensure that there is a sufficient supply of chinaware for banquet functions, cocktail parties, etc.
    Check food preparation, cost, quality, quantity and portion control daily
    Report any problems, failures of machines or small equipment and so on as soon as possible
    Inspect all refrigerated areas and ensure regular turnover of food items
    Be present and assist with the preparation of food
    Check existing stocks and prepare supply requisition forms on a daily basis
    Report any out of stock items immediately to supervisors
    Liaise with restaurant Managers and Headwaiters
    Minimise wastage and spoilage by monitoring occupancy forecasts
    Understand, participate and encourage staff to save money and prevent wastage (water, electricity, breakage, etc.)
    Liaise with the Back of House team to ensure that high standards of cleanliness are maintained, i.e. machinery, small equipment, floors, refrigerators, etc.
    Works and ensures colleagues work in compliance with Safe, Sound & Sustainable guidelines.

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English language and in the Turkish language
    ​Globally-recognized culinary qualification
    Have a minimum of 5 years experience in similar position, preferably in luxury environment with at least 2 years of supervisory experience
    Have the ability to handle multiple tasks at one time.
    Willing to work a flexible schedule and holidays.
    Additional relevant qualifications: Menu planning and recipes knowledge, Excellent Food and Beverage knowledge, Administration abilities, Cost control knowledge, Good kitchen organisation experience

    Sektör: Otelcilik

    Pozisyon: Sous Chef

  • İş Açıklaması

    To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
    To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
    To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
    To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
    To perform all cashiering transactions in compliance with the hotel credit policy ensuring accurate services to our guests
    To perform all administrative tasks and communicates with the appropriate departments prior to guest arrival ensuring an efficient flow of service
    To attend handover briefings on a daily basis and assuring all necessary information to completely delight all guests are followed and used in a professional manner
    To proactively follow up guest waiting for rooms and provide alternative solutions if required and keep guests update in a timely manner.T
    To handle guest complaints by ensuring appropriate action is taken or delegated until guest satisfaction has been met and exceeded.
    To encourage our guest to give their feedback in person or online throughout their stay or thereafter allowing the hotel to provide the best level of service, and to update guest profile for future reference
    To follow up and action all traces and guest messages on a daily basis
    To perform all daily tasks outlined in the shift task list in a proactive, professional and timely manner with the overall aim to completely delight each individual guest
    To perform any other duties or projects assigned by the Reception Manager, Duty Manager or shiftleader.

    Aranan Nitelikler

    Two years hotel Front Office Agent experience within a luxury environment
    Experience in room revenue control, budget planning and cost control
    Knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
    Successful problem solving skills
    Able to communicate in written and spoken English and Turkish
    Excellent overall communication skills
    Able to multi-task
    The ability to work well in a team environment
    Able to stand for extended periods of time
    Professional appearance and demeanour Multi-lingual

    Sektör: Otelcilik

    Pozisyon: Resepsiyonist

  • İş Açıklaması

    To prepare or direct the preparation of döner and other appetizer and side items from the restaurant menu according to standard recipes.
    Food requisition and control of stock items.
    To do checks on training from time to time.
    To compile the daily mise en place
    To promote effective team work
    To cook all food items as requested, serving as expected
    To prepare attractive food displays
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
    To report any potential health or hygiene hazards
    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

    Aranan Nitelikler

    Previous work experience in a döner chef position in a four or five star hotel or similar restaurant for a minimum of 5 years. Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Döner Ustası

  • İş Açıklaması

    Work closely with his department head on determining the quantity of food purchased and prepared for daily business with a view to exercise the maximum control on wastage and achieve optimum profitability.
    Organizing and prioritizing daily production schedules
    To ensure that the entire product has been delivered and to inform his/her supervisor of any short delivery and also to check if any products are not the standard of quality required.
    Coach and inform other staff on any new menu, new method, special events and follow up on any problems or situation that needs improvement.
    Creating world-class chocolate products
    Ensuring equipment is maintained and properly serviced
    Ensuring a clean, efficient, well designed and well maintained production area

    Aranan Nitelikler

    Previous work experience as a Chocolatier with minimum five years’ experience in chocolate or pastry production role and a chocolatier certification.
    Exceptional skill with chocolate including moulded pieces, truffles, desserts and showpieces.
    Successful incumbent must have good basic food knowledge of English and ideally has worked and lived in Turkey and is familiar with local laws and market.

    Additionally, should demonstrate:

    Creativity, imagination and artistic ability

    Strong communication skills

    Solid organization skills and attention to detail

    Knowledge of fine food and consumer trends and sector competition

    Sektör: Otelcilik

    Pozisyon: Şef

  • İş Açıklaması

    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team
    To co-ordinate all the team members, ensuring they perform well and cohesively
    To check and supervise all aspects of the kitchen
    To work closely with other sous chefs on all day to day matters
    To ensure all information relating to bookings and movements is communicated appropriate and understood by all team members
    To check function sheets daily and communicate any movements to the team
    To observe and test foods being served

    Aranan Nitelikler

    Previous work experience in a comparable position in a four or five star hotel or similar restaurant for a minimum of 5 years.
    Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey

    Sektör: Otelcilik

    Pozisyon: Pasta Ustası

  • İş Açıklaması

    To compile the daily mise en place
    To work under the direction of both the Chef de Parties and Sous Chefs
    To prepare food for the restaurant, room service and banqueting, including a la carte and du jour menus including any special requests
    To promote effective team work
    To prepare all meat, fish, vegetable sauces and poultry
    To cook all food items as requested, serving as expected
    To ensure that all the product have been delivered and to inform his/her supervisor of any short delivery and also to check if any products are not the standard of quality required.
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards

    Aranan Nitelikler

    Previous work experience in a similar position in a four or five star hotel or comparable restaurant for a minimum of 2 years.
    Successful incumbent must have good knowledge of English spoken and written language and of the local Turkish language.

    Sektör: Otelcilik

    Pozisyon: Şef Yardımcısı

  • İş Açıklaması

    Work closely with supervisor department head on determining the quantity of food purchased and prepared for daily business with a view to exercise the maximum control on wastage and achieve optimum profitability.
    Check that all the refrigerators are cleaned, set-up the work station for the day.
    To ensure that the entire product have been delivered and to inform his/her supervisor of any short delivery and also to check if any products are not the standard of quality required.
    Coach and inform his/her staff on any new menu, new method, special events and follow up on any problems or situation that needs improvement.
    Makes sure that all buffets are well presented.
    Maintains high presentation standards for food and buffets, together with the Executive Pastry Chef
    Responsible for planning, directing, controlling, and co-ordination.

    Aranan Nitelikler

    Good knowledge of the English language and ideally has worked or lived in Turkey and is familiar with the local market
    Willing to work a flexible schedule and holidays.
    Have a minimum of 5 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Ekmekçi Şefi

  • Butler

    Mandarin Oriental BodrumTüm Türkiye Bugün
    İş Açıklaması

    To contact the guest after reservation is made to determine their preferences and to anticipate their needs (obtain preferences for pillow, newspapers, dietary requirement, organizing tours, errands, etc.).
    To ensure the awareness of the arrival details, such as the arrival time
    To proactively seek guest preferences and record them.
    To communicate guest preferences and feedback with relevant department.
    To undertake guest room moves where guest is present.
    To carry out errands on behalf of guest.
    To greet guest upon arrival for introduction and rooming.
    To prepare arrival suite according to known preferences as well as amenities.
    To organise guest’s departure, offer the service for packing a night before or an appropriate time preferred by guests.
    To check the room after departure for any left behind items.
    To coordinate with Housekeeping on preferred time for mini-bar replenishment, make up room, turn down service as well as ensure laundry is done accordingly and checked before returning to the wardrobe.
    To assist in handling guest calls and acting upon them in a professional & courteous manner. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up.
    To assist the Guest Services Team in the day to day Departmental/ Hotel operations.
    To assist with guest IT requests where required in absence of IT Dept.
    To be fully informed of all guest arrivals and in-house guests, ensuring that their requests and preferences are acted upon and shared with all relevant departments.
    To contact the guest after departure and thank for their stay and advice of being contacted directly for future bookings
    To ensure good maintenance in all butler suites by doing regular walk arounds and inspections
    To maximize the revenue and occupancy of all butler suites
    To present a professional image by maintaining the Hotel’s grooming standards.
    To undertake and promote training and development.
    To work in conjunction with other departments, very closely, proactively and in a synergized manner.
    To carry out any reasonable requests as directed by Head Butler

    Aranan Nitelikler

    At least 1 year of relevant experience in luxury community or hotel
    Fluency in English written and verbal communication
    Excellent communication skills in all aspects: verbal, written and non-verbal
    Professional and appropriate business appearance and presentation
    Quality driven with a passion for excellence.
    Must possess excellent organizational and administrative skills and interpersonal skills
    Approachable, open-minded and fair
    Prior Hotel experience would be an advantage

    Sektör: Otelcilik

    Pozisyon: Uşak

  • İş Açıklaması

    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team
    To co-ordinate all the team members, ensuring they perform well and cohesively
    To check and supervise all aspects of the kitchen
    Work closely with his/her supervisor department head on determining the quantity of food purchased and prepared for daily business with a view to exercise the maximum control on wastage and achieve optimum profitability.
    To ensure that all products have been delivered and to inform his/her supervisor of any short delivery and also to check if any products are not the standard of quality required.
    To work closely with other sous chefs on all day to day matters
    To supervise and demonstrate cooking methods for all outlets, when required

    Aranan Nitelikler

    Previous work experience in a comparable position in a four or five star hotel or similar restaurant for a minimum of 5 years.
    Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Şef

  • İş Açıklaması

    Consistently offer professional, friendly and engaging service
    Takes orders on the phone, using the guest's name at all times, and following proper telephone etiquette
    Uses suggestive selling techniques to increase check average
    Assist guests regarding menu items in an informative and helpful way
    Establish dietary requirements and make recommendation to meet them
    Record guest orders accurately and efficiently while honoring all special requests
    Have full knowledge of all menu items, garnishes, contents and preparation methods and beverage lists
    Coordinates preparation and delivery of orders with kitchen and room service servers
    Coordinate amenity delivery

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages
    Demonstrates a high standard of verbal communication, social skills and up-selling skills
    Willing to work a flexible schedule and holidays
    Have a minimum of 3 years’ experience in similar position, preferably in luxury environment
    Have the ability to handle multiple tasks at one time

    Sektör: Otelcilik

    Pozisyon: Housekeeping İletişim Görevlisi

  • İş Açıklaması

    To provide courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations.
    To handle all emergency calls and ensure clear and accurate inter – departmental communication in order to provide a safe environment for our guests and employees.
    To be fully aware of the resort information in terms of services offered, opening times, location of venues etc. in order to provide guests with accurate information.
    To handle all guest requests and to carry out all duties required to provide excellent service for our guests.
    To ensure appropriate communication with other departments to provide required services by guests.
    To prepare in room guest letters and communication documents.
    To handle emergency calls and inform Security Department in a timely manner.

    Aranan Nitelikler

    Effective listening and paraphrasing skills as part of an overall high standard of verbal communication skills
    High level of spoken English as well as local language

    Sektör: Otelcilik

    Pozisyon: Misafir İlişkileri Görevlisi

  • İş Açıklaması

    To prepare or direct the preparation of pizza and other appetizer and side items from the restaurant menu according to standard recipes.
    Food requisition and control of stock items.
    To do checks on training from time to time.
    To compile the daily mise en place
    To promote effective team work
    To cook all food items as requested, serving as expected
    To prepare attractive food displays
    To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
    To report any potential health or hygiene hazards
    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

    Aranan Nitelikler

    Previous work experience in a pizza chef position in a four or five star hotel or similar restaurant for a minimum of 5 years. Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

    Sektör: Otelcilik

    Pozisyon: Pizza Ustası

  • İş Açıklaması

    Maintains a high standard of personal hygiene and grooming at all times
    Wears designated uniform which are well pressed and in a good state of repair
    To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Mandarin Oriental, Bodrum
    Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner
    Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner
    Assist Guest courteously and efficiently.
    Set up tables/ dining trolleys as per the standard.
    Communicate with Kitchen for any guests’ special request and dietary requirements.
    To prepare mise en place as required in their dining venue.

    Aranan Nitelikler

    The colleague understands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the department standards.

    Sektör: Otelcilik

    Pozisyon: Restoran Servis Elemanı

  • İş Açıklaması

    Checks all the vacant rooms and the corridors of his/her floors daily in the morning.
    Carries out on the job training and is responsible for grooming and conduct standards of the
    Room Attendants on his/her assigned floors.
    Keeps updated records of furniture movement, cleaning schedules and surveys of his/her section.
    Inspects weekly, once a 15 days monthly deep cleaning process for his/her own floors.
    Checks maid trolleys, equipments/ machines, floor pantries, guest corridors and back of the house areas in guest floors during and after the day or evening shift finishes.
    Reports each guest requests to the office coordinator as a trace by using preferance forms.
    Participates in monthly linen inventory forms and reports properly.
    Answers all guest questions / requests in a friendly and caring manner, takes appropriate actions or if needed, refers the matters to the relevant persons to handle..
    To ensure that all potential and real hazards are reported and rectified immediately.
    Inspects all occupied and non-occupied guest rooms and takes corrective measures in order to meet MOBOD standards in terms of cleanliness, maintenance and supplies.
    Also checks that housekeeping equipments are given proper care and maintenance whilst being used.

    Aranan Nitelikler

    At least 2 years practical experience in similar position for a luxury property
    Adheres to, supports and carries out the strategic Company’s vision and values
    Superior Employee Skills
    Displays high commitment to improving customer services
    Committed to developing colleagues
    Ability to motivate team and build morale
    Ability to anticipate and assess issues, risks and opportunities and develop new approaches
    Accepts responsibility and accountability
    Ability to converse in Turkish language
    Desirable
    Prior experience in a renovation or pre-opening luxury hotel environment
    Multi-lingual

    Sektör: Otelcilik

    Pozisyon: Kat Hizmetleri Süpervizörü

  • İş Açıklaması

    Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
    To be able to lead and communicate with his/her colleagues during the bar operation
    To always following the production sequence of all beverage products and bar sequence of service.
    To achieve the service and product delivery standards with a high degree of client care and service at all times
    To responsible the set-up and operation of a bar station/section.
    Provide services for guest such as order taking, promoting restaurant food and beverage offerings.
    Provide recommendation and prepare wine and creative cocktail choice for the guest.
    To co-ordinate the service of food and beverage efficiently and accurately.
    To respond proactively to guest queries, followed by effective communication
    To perform all duties related to restaurant opening/closing check list
    Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages.
    Demonstrates a high standard of verbal communication, social skills and up-selling skills.
    Willing to work a flexible schedule and holidays.
    Have a minimum of 3 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Bar Elemanı

  • İş Açıklaması

    Manage the consistent delivery of guest services with the company’s core standards and brand attributes
    Develop and maintain vendor and community relationships in the interest of the management and guests
    Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the property’s competitive position in anticipation of changing customer needs within the dynamic hospitality, residential and gaming environment
    Interact and communicate with key departments on the integration of services provided to residents
    Serve as a public relations representative for property, exhibiting a professional demeanor and willingness to assist residents and management whenever requested
    Maintain all departmental assets including equipment repairs and maintenance and ensures the desk and back office space are kept clean and organized
    Provide our residents with full access to all the attractions, activities products and services in Bodrum
    Continually identify residential preferences through conversation and knowledge of residents requests
    Have a full knowledge of all transportation forms, the times, directions and costs of each
    Maintain a full library of brochures, maps and destination magazines.
    Be knowledgeable and ensure all departmental colleagues are knowledgeable about all the arrivals, departures and events in the hotel and residences each day.
    Keep records of all bookings, requests, reservations and confirmations for residents
    Maintain a staff of polished, well trained, professional Concierges capable of delivering unparalleled service that demands residential and guest loyalty
    Manage Human Resource responsibilities for Concierge team. Creates and maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction. Ensures departmental practices are compliant with company policies and legal requirements
    Coordinate the organization and administrative functions in the Concierge departments

    Aranan Nitelikler

    Minimum of 5 years of Residences/Hotel FOH experience
    At least four years of managerial experience in Hotel Operations/Residences Services
    At least two years of guest service experience
    Luxury Hotel Experience
    Able to communicate clearly and fluently in English (written and spoken)
    Able to multi task
    Superior communication skills
    Professional and appropriate business appearance and presentation
    Most possess excellent guest service and problem resolution skills.
    Quality driven with a passion for excellence in guest service and satisfaction
    Additional languages would be advantageous.

    Sektör: Otelcilik

    Pozisyon: Nöbetçi Müdür

  • İş Açıklaması

    To ensure the mise en place are completed for day / night shift and during service in order to provide an efficient service
    To ensure full knowledge of the In Room Dining menu and wine list in order to respond or amend guests requests to their full satisfaction
    To ensure that the In Room Dining department is kept clean and in appropriate order at all times in compliance with our Safe and Sound standards
    To prepare all orders in compliance with hotel standards and food & beverage specifications
    To deliver service in the guest room and in residences according to hotel standards and guest requirements in a friendly, courteous and efficient manner
    To up-sell services and products to our guests at all times enhancing service and generating increased revenue

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages.
    Demonstrates a high standard of verbal communication, social skills and up-selling skills.
    Willing to work a flexible schedule and holidays.
    Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Oda Servisi

  • Server

    Mandarin Oriental BodrumTüm Türkiye Bugün
    İş Açıklaması

    To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests
    To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service
    To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction
    To greets guests and establish rapport in order to ensure guest satisfaction
    To ensure that the restaurant is kept clean and in appropriate order at all times
    To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications
    To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner

    Aranan Nitelikler

    Reading, writing and oral proficiency in the English and Turkish languages.
    Demonstrates a high standard of verbal communication, social skills and up-selling skills.
    Willing to work a flexible schedule and holidays.
    Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
    Have the ability to handle multiple tasks at one time.

    Sektör: Otelcilik

    Pozisyon: Garson

  • İş Açıklaması

    Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro-actively suggested
    Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
    Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
    Promote seasonal packages and current promotions to our guests
    Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Reservations Department
    Ensure an excellent working relationship with all colleagues within the hotel
    Assist the Reservations Manager and Director of Revenue Management

    Aranan Nitelikler

    Minimum 1 – 2 years working experience in the 5-star luxury hotel environment
    Proactive communications skills
    Computer literate
    Posses a friendly, energized and outgoing personality
    Strong team player
    Able to work concentrated and effective under pressure
    Good English verbal and writing skills

    Sektör: Otelcilik

    Pozisyon: Rezervasyon/Bilet Satış Elemanı

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