Chargeback Yetkilisi - İstanbul Anadolu

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Chargeback Yetkilisi QNB İstanbul Anadolu Full Time

QNB - Chargeback Yetkilisi

Job Description

QUALIFICATIONS

Processing and resolving the objections on expense of card holders and merchants of our bank in a timely manner within the framework of BKM, Visa, MasterCard and UnionPay rules and laws.
Informing the cardholders and merchants.
Informing the other units regarding the objection process and its results when required.
Performing the tasks accurately and in line with SLA’s
Determining the technical deficiencies in the system and carrying out studies for rehabilitation in order to prevent any effect of the system flaws on the business of the unit.

Required Skills and Expertise

AUTHORITIES AND RESPONSIBILITIES

Having Bachelor’s Degree,
Good command of English,
At least 2 years of experience in Card Payment Systems Chargeback Division,
Analyzing the customer objections with an analytical point of view and taking the required actions by prioritizing the customer satisfaction.
Being open for improvement, innovative, a team worker,
Having knowledge of card payment systems fraud, authorization and clearing

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Posting Date

26-12-2022

Employment Type

Full Time

Position

ChargeBack Authority, Customer Representative, Data Entry Staff, Complaints Management Officer, Individual Customer Representative, Customer advisor, Senior Customer Representative, Complaints Expert, Data Entry Operator, Data Entry Expert

Sector

Electricity & Electronics, Packaging & Paper, White Goods, Computer/IT/Internet, Glass & Ceramics, Distribution, Consultancy, Durable Consumer Goods, Iron & Steel, Marine, Leather/Footwear, Association & Foundation, Foreign Trade, Education, Entertainment, Industry, Factoring, Real-Estate, Food, Public Relaitons, Aviation, Stockbreeding, Service / Enterprise Service, Holding, Law, Pharmaceuticals, Production, Construction, Import/Export, Public, Chemistry, Cosmetic, Leasing, Mining, Retail & Warehouse, Financial Control - Taxation, Financial Advisory, Media, Architecture, Logistics, Hotel Business, Automotive, Oil Industry, Advertising, Restaurant Business, Health/Hospital, Art, Defending/Security, Insurance, Social Services, Agricultural & Forestery Products, Textile, Telecommunications & Network, Medical Supplies, Wholesaling, Tourism, Intercommunication / Transportation, Building Supplies, Investment / Securities, Publishing, Others, Investment / Securities / Stock - excange, Fast Moving Consumer Goods, Banking / Finance, Fair and Organization, Agency, Trade Research, Customer Relations, Aluminum, Lighting, Certification/ Brand/Patent, Biotechnology, Furnishing/Decoration, Office Machines, Heating/Cooling/Air-conditioning, Energy, Ship/Yacht/Shipyard, Environment, Jewellery/Gem, Automation, Machine, Call Center, Printing/Press, Engineering, Non-Governmental Organization, Human Resources, Spor, Stationary, Cement, Customs Clearance, Mechanical Installation, Rehabilitation, Network Marketing, Plastic, Barter, E-Trade, Optical, Poultryman, Metal Industry, Toy, Occupational Health and Safety, Milk and Milk Products, Project Commitment, Office Supplies, Cargo-Courier, Catering, Textile Dyes and Chemicals, Seafood, Outdoor Advertising, Translation Services, Light Sound and Video Systems, Promotional Items, Building and Facilities Management, Security Systems, Security Systems, Moulding, Insulation, Payment Services, Motorcycle, Elevators and Escalators, Manufacturing / Industrial Products

Education Level

University (Graduate), Master (Graduate), Doctorate/PHD (Graduate)

Company Name

QNB Jobs

Keywords

QNB, QNB Jobs, Chargeback Yetkilisi, Chargeback Yetkilisi Jobs

Cities

İstanbul Anadolu

Foreign Nationals May Apply

Doesn’t Matter

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