Chargeback Yetkilisi - İstanbul Anadolu

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Chargeback Yetkilisi QNB İstanbul Anadolu Full Time

QNB - Chargeback Yetkilisi

Job Description

QUALIFICATIONS

Processing and resolving the objections on expense of card holders and merchants of our bank in a timely manner within the framework of BKM, Visa, MasterCard and UnionPay rules and laws.
Informing the cardholders and merchants.
Informing the other units regarding the objection process and its results when required.
Performing the tasks accurately and in line with SLA’s
Determining the technical deficiencies in the system and carrying out studies for rehabilitation in order to prevent any effect of the system flaws on the business of the unit.

Required Skills and Expertise

AUTHORITIES AND RESPONSIBILITIES

Having Bachelor’s Degree,
Good command of English,
At least 2 years of experience in Card Payment Systems Chargeback Division,
Analyzing the customer objections with an analytical point of view and taking the required actions by prioritizing the customer satisfaction.
Being open for improvement, innovative, a team worker,
Having knowledge of card payment systems fraud, authorization and clearing

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Posting Date

26-12-2022

Employment Type

Full Time

Position

Customer advisor, Customer Representative, Data Entry Staff, Data Entry Expert, Individual Customer Representative, ChargeBack Authority, Senior Customer Representative, Complaints Expert, Complaints Management Officer, Data Entry Operator

Sector

Outdoor Advertising, Agency, Oil Industry, Aluminum, Packaging & Paper, Elevators and Escalators, Lighting, Banking / Finance, Barter, Certification/ Brand/Patent, White Goods, Computer/IT/Internet, Building and Facilities Management, Biotechnology, Office Machines, Glass & Ceramics, Catering, Call Center, Environment, Cement, Distribution, Consultancy, Durable Consumer Goods, Iron & Steel, Marine, Leather/Footwear, Association & Foundation, Foreign Trade, Others, Moulding, E-Trade, Education, Entertainment, Electricity & Electronics, Industry, Energy, Factoring, Fair and Organization, Real-Estate, Ship/Yacht/Shipyard, Food, Customs Clearance, Security Systems, Security Systems, Public Relaitons, Aviation, Stockbreeding, Fast Moving Consumer Goods, Service / Enterprise Service, Holding, Law, Heating/Cooling/Air-conditioning, Light Sound and Video Systems, Pharmaceuticals, Production, Human Resources, Construction, Occupational Health and Safety, Import/Export, Public, Cargo-Courier, Stationary, Chemistry, Cosmetic, Jewellery/Gem, Leasing, Logistics, Mining, Retail & Warehouse, Machine, Financial Control - Taxation, Financial Advisory, Printing/Press, Media, Mechanical Installation, Metal Industry, Architecture, Furnishing/Decoration, Motorcycle, Engineering, Customer Relations, Network Marketing, Office Supplies, Optical, Hotel Business, Automation, Automotive, Toy, Payment Services, Trade Research, Plastic, Project Commitment, Rehabilitation, Advertising, Restaurant Business, Health/Hospital, Art, Defending/Security, Insurance, Non-Governmental Organization, Social Services, Spor, Seafood, Milk and Milk Products, Promotional Items, Agricultural & Forestery Products, Textile, Textile Dyes and Chemicals, Telecommunications & Network, Translation Services, Medical Supplies, Wholesaling, Tourism, Intercommunication / Transportation, Manufacturing / Industrial Products, Insulation, Building Supplies, Investment / Securities, Investment / Securities / Stock - excange, Publishing, Poultryman

Education Level

University (Graduate), Master (Graduate), Doctorate/PHD (Graduate)

Company Name

QNB Jobs

Keywords

QNB, QNB Jobs, Chargeback Yetkilisi, Chargeback Yetkilisi Jobs

Cities

İstanbul Anadolu

Foreign Nationals May Apply

Doesn’t Matter

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