Patient Relation Executive

Ali Atilla Aydın Muayenehanesi - Patient Relation Executive

JOB AD — Front Desk / Executive Medical Secretary

Location: Nişantaşı – Istanbul
Clinic: MiaClinics (Premium Medical Aesthetics)

We are looking for a Front Desk / Executive Medical Secretary who will represent our clinic with excellence, precision and high communication standards.

Requirements
• Minimum 3–4 years experience as Secretary / Executive Assistant / Front Desk
• Advanced English is a must.
(German knowledge is a strong plus)
• Strong patient communication style — calm, elegant, solution-oriented
• Ability to coordinate appointments, patient arrivals, waiting room flow
• Able to write short, clear professional e-mails in English
• Good understanding of confidentiality & premium guest experience

Responsibilities
• Patient welcoming & check-in / check-out coordination
• Scheduling appointments and follow-ups
• Managing phone calls, WhatsApp messages and e-mail traffic
• Preparing daily patient lists & doctor coordination notes
• Assisting doctors and management in micro task follow-ups

Soft Skills We Value
• Service mindset – premium hospitality approach
• Attention to detail (punctual, structured, organized)
• Elegant presentation & professional tone of voice
• Ability to manage pressure and protect premium experience

What We Offer
• Professional, international patient portfolio
• Elegant clinic environment (premium standards)
• Continuous on-the-job development & medical aesthetics exposure
• Competitive compensation based on experience

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If you have 3+ years real Secretary / Front Desk experience and high English — we strongly want to hear from you.