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Description - External
A Purchasing Analyst is responsible for performing the different steps of Hotel purchase process, since the order request
and quotation with suppliers to order confirmation and requests file.
What will I be doing?
As Purchasing Analyst, you will work in purchase process of various staffs for the Hotel and therefore must perform the
following tasks to the highest standards:
- Receive purchase requisitions of the various departments
- Request prices of goods prices to several suppliers
- Review quotations and follow up the purchase orders
- Maintain direct contact with suppliers
- Assist the Purchasing Coordinator in the preparation of orders and their sequence
- Conduct pre set purchase orders (Market List, etc.)
- Check the daily reports from the receipt of goods
- Report the differences between the goods delivered and the required (quantity, quality and price)
- Keep updated folders providers and alternative quotes for different types of products
Qualifications - External
What are we looking for?
As s Purchasing Analyst working for Hilton brands is always working on behalf of our guests and clients and team
members. To successfully fill this position, you should maintain the attitude, behaviours, skills, and values that follow:
- Complete Degree or studying in related fields
- Basic English
- Basic knowledge of accounting
- Experience in the Bayer area, preferably in the hospitality industry
- Ability to analyze and manage multiple tasks simultaneously
- The ability to solve problems quickly and efficiently
- Sense of organization and planning
- Good written and verbal communication
- Team work
- Good interpersonal relationship
- Good knowledge in computer science, including Explore, Excel and Word
- Proactive approach to meet deadlines and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and
resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure
travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of
providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth
of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our
amazing Team Members are at the heart of it all!

Description - External
A Purchasing Analyst is responsible for performing the different steps of Hotel purchase process, since the order request
and quotation with suppliers to order confirmation and requests file.
What will I be doing?
As Purchasing Analyst, you will work in purchase process of various staffs for the Hotel and therefore must perform the
following tasks to the highest standards:
- Receive purchase requisitions of the various departments
- Request prices of goods prices to several suppliers
- Review quotations and follow up the purchase orders
- Maintain direct contact with suppliers
- Assist the Purchasing Coordinator in the preparation of orders and their sequence
- Conduct pre set purchase orders (Market List, etc.)
- Check the daily reports from the receipt of goods
- Report the differences between the goods delivered and the required (quantity, quality and price)
- Keep updated folders providers and alternative quotes for different types of products
Qualifications - External
What are we looking for?
As s Purchasing Analyst working for Hilton brands is always working on behalf of our guests and clients and team
members. To successfully fill this position, you should maintain the attitude, behaviours, skills, and values that follow:
- Complete Degree or studying in related fields
- Basic English
- Basic knowledge of accounting
- Experience in the Bayer area, preferably in the hospitality industry
- Ability to analyze and manage multiple tasks simultaneously
- The ability to solve problems quickly and efficiently
- Sense of organization and planning
- Good written and verbal communication
- Team work
- Good interpersonal relationship
- Good knowledge in computer science, including Explore, Excel and Word
- Proactive approach to meet deadlines and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and
resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure
travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of
providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth
of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our
amazing Team Members are at the heart of it all!

A Health Club Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing?

As a Health Club Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Health Club Receptionist will also be required to manage customer feedback and up-sell health and beauty products. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Up-sell with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations

A Health Club Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing?

As a Health Club Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Health Club Receptionist will also be required to manage customer feedback and up-sell health and beauty products. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Up-sell with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations

40 yılı aşkın süredir İstanbul / Taksim bölgesinde misafirlerine hizmet veren otelimiz Housekeeping Departmanı bünyesinde Meydan Görevlisi olarak çalışacak takım arkadaşları aranmaktadır.

En az 1 yıl aynı pozisyonda çalışmış veya Yetiştirilmek üzere

Vardiya Sistemine uyum sağlayabilecek

Sözlü ve yazılı iletişimi güçlü, diksiyonu düzgün

Takım Çalışmasına inanan

Tercihen 20 ile 40 yaş arası

Bay çalışma arkadaşı aramaktayız.

• Otel kontrat fiyatlarının sisteme girilmesi,
• Girilen fiyatların kontrolü,
• Sistemden aktarılacak verilerin kontrolü,
• Sisteme dışardan gelen fiyatların kontolü ve dış sistemlerle kontrolü
• Girilen verilerin fiyat analizi
• Satış analizleri

Sayısal bilgisi yüksek , Excel kullanabilen ( makro ve formüller) , işine özen gösteren ,iletişim ve koordinasyon becerilerinde kuvvetli, ilgilizce ve almanca dillerinden birisini ileri seviyede diğerini temel düzeyde bilen , dikkatli, disiplinli , araştırmayı ve öğrenmeyi seven, mantık yürütebilen sorumluluk sahibi takım arkadaşları arıyoruz .

​

A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Front Desk Agent , you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

Qualifications - External

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Front Desk Agent , you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. Front Desk Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

Qualifications - External

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

Description - External

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in

through check-out and complete audits, as required.

What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our

Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from

guests and, or, other departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To

successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Completed high school certificate or equivalent

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Masseur is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

What will I be doing?

As a Masseur, you are responsible for performing the following tasks to the highest standards:

• Attending Hilton Trainings and monthly departmental meetings as required
• To ensure high standards of cleanliness in the department
• To report any maintenance issues to Front Office Manager
• Assist in all areas of the operations as requested by Front Office Manager
• To be fully aware of current and future services offered by the hotel
• To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
• Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
• Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
• Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager
• Accurately explain spa treatment menu and packages to guests
• Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
• Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
• Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms
• Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
• Assisting guest and providing personal training session, if necessary
• Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
• To ensure audio-visual equipment is well maintained and in good condition
• To ensure high standards of cleanliness in the department
• Provides courteous and efficient guest service from point of arrival through check out
• Orient the guests through our Fitness facility, greets guests and provides personal guest service

A Masseur is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

What will I be doing?

As a Masseur, you are responsible for performing the following tasks to the highest standards:

• Attending Hilton Trainings and monthly departmental meetings as required
• To ensure high standards of cleanliness in the department
• To report any maintenance issues to Front Office Manager
• Assist in all areas of the operations as requested by Front Office Manager
• To be fully aware of current and future services offered by the hotel
• To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
• Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
• Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
• Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager
• Accurately explain spa treatment menu and packages to guests
• Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
• Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
• Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms
• Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
• Assisting guest and providing personal training session, if necessary
• Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
• To ensure audio-visual equipment is well maintained and in good condition
• To ensure high standards of cleanliness in the department
• Provides courteous and efficient guest service from point of arrival through check out
• Orient the guests through our Fitness facility, greets guests and provides personal guest service

A Journey Ambassador provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Journey Ambassador, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Journey Ambassador truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that the Line Manager is kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessary

What are we looking for?

Journey Ambassador serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Fluent in Arabic & English. Turkish is a plus.Previous experience in a customer-focused industryPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsCalm, efficient, and organized with great attention to detailAbility to multi-task while maintaining a positive attitude when working with a GuestProfessional manner with an emphasis on hospitality and guest serviceAbility to work on your own and as part of a teamCompetent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectorsConflict resolution experience

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets.

What will I be doing?

As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Ensure team works to meeting department sales targets and ensure that sales are recorded accurately
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Comply with hotel security, fire, and health and safety regulations

A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets.

What will I be doing?

As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Ensure team works to meeting department sales targets and ensure that sales are recorded accurately
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Comply with hotel security, fire, and health and safety regulations

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

Hampton by Hilton Istanbul Kayasehir

• Front Office experience in the hotel / leisure / retail sector
• The ability to listen and respond to demanding guest needs
• Excellent personal and presentation and communication skills
• A passion for delivering exceptional levels of guest service
• Very good knowledge of the Turkish and English language is mandatory

Qualifications

• To receive and register guests on arrival using their names and adhering to Company standards at all times
• Ensure that any reservations / enquiries are handled correctly and passed to the Reservations Department
• Be thoroughly familiar with all company selling procedures and promotions
• Record all cash received
• Check and ensure the accuracy of all Reception floats
• Be aware of hotel room availability at all times
• Ensure the security of all cash, property and maintaining proper confidentiality of hotel and guest information
• Ensuring exact compliance with registration and departure procedures and completion of all documentation necessary
• To ensure whilst on duty the switchboard is attended to, promptly and efficiently ensuring that all calls are monitored, recorded correctly and messages passed on as quickly as possible to guests or management

A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Front Desk Agent , you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

Qualifications - External

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from

check-in through check-out and complete audits, as required.

What will I be doing?

As Front Desk Agent , you will serve on the Front Office Team, to provide services for Guests to contribute to an overall

exceptional experience from check-in through check-out and complete audits, as required. Front Desk Agent truly

influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the

highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner

- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other

departments

- Demonstrate a high level of customer service at all times

- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product

knowledge necessary to perform daily duties

- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the

hotel credit policy

- Comply with hotel security, fire regulations and all health and safety legislation

- Act in accordance with policies and procedures when working with front of house equipment and property management

systems

- Follow company brand standards

- Assist other departments, as necessary

Qualifications - External

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry

- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Calm, efficient, and organized with great attention to detail

- Ability to multi-task while maintaining a positive attitude when working with a Guest

- Professional manner with an emphasis on hospitality and guest service

- Ability to work on your own and as part of a team

- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

- Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

Kuruma kayıtlı işsiz olmak,

• 18 yaşını tamamlamış olmak,
• Emekli olmamak,
• Programın başlama tarihinden önceki üç aylık dönemde programa başvuru yapan işverenin çalışanı olmamak,
• Program başlangıcından önceki son 1 ayda uzun vadeli sigorta kollarına ait primi yatırılmamış olma
• İş ve meslek danışmanlığı hizmetlerinden faydalanmış olmak,
• Yukarıdaki şartları sağlayan ve programa devam etmelerine engel durumları bulunmayan öğrenciler de programlara katılabilirler

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Olumlu adaylar, 4857 sayılı İş Kanunu'nun 30. maddesine istinaden “Engelli Personel Çalıştırma Zorunluluğu”
kapsamında
Hilton Istanbul Bomonti Hotel & Coference Center bünyesindeki uygun pozisyonlarda görevlendirilecektir.

Olumlu adaylar, 4857 sayılı İş Kanunu'nun 30. maddesine istinaden “Engelli Personel Çalıştırma Zorunluluğu”
kapsamında
Hilton Istanbul Bomonti Hotel & Coference Center bünyesindeki uygun pozisyonlarda görevlendirilecektir.

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's

continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests

in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be

responsible for performing the following tasks to the highest standards:

- Greet and escort arriving and departing guests to and from their accommodations

- Retrieve and transport guest luggage

- Inspect guest rooms and acquaint guests with these rooms and their features

- Respond to guest inquiries and requests in a timely, friendly and efficient manner

- Organize and store luggage, as needed, according to guidelines

- Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude and communication skills

- Ability to work flexible hours

- Ability to work under pressure

- Ability to work on own and as part of a team

- Commitment to respond to Guest requests and deliver high levels of service

- Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience as a Bell person

- Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure

travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of

providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth

of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our

amazing Team Members are at the heart of it all!

Malatya' da bulunan 5 yıldızlı Double Tree by Hilton Otelimizde;

Yeni iş fırsatlarını belirlemek için yerel pazar trendlerini ve rakip faaliyetlerini analiz etmek,

Sosyal medya kanalları da dahil olmak üzere yaratıcı ve etkin pazar kanalları geliştirmek,

Satış konusunda yenilikçi uygulamaları takip etmek ve uygulamak,

Hedef kitle analizi yaparak, ziyaretlerde bulunarak pazar payını arttırmak,

Kurumsal firmalara yıllık fiyat teklifi sunmak amacıyla sözleşme hazırlamak,

Bölüm Müdürü' ne raporlama yapmak,

En az B1 seviyesinde İngilizce bilgisine sahip olmak,

En az 3 yıl satış konusunda tecrübeli, tercihen Turizm ve Otelcilik sektöründe görev yapmış,

Aktif araç kullanabilen,

Erkek adaylar için askerlik hizmetini tamamlamış,

Malatya' da ikamet eden / edebilecek olan

Grup Satış Temsilcisi takım arkadaşı arıyoruz.

As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills

Her otelimizde, her konuğumuza, her zaman yaşattığımız eşsiz deneyimler sayesinde dünyayı konukseverliğin ışığı ve sıcaklığı ile doldurma vizyonumuz bizi dünya üzerinde bulunan tüm otellerimizde ağırladığımız konuklarımıza eşsiz bir deneyim sunma yolunda bir araya getirmektedir. Ve en önemlisi takım üyelerimiz bu eşsiz deneyimin en önemli parçasıdır !

Yemek öncesi aperatif tavsiyesinde bulunmak ve servisini yapmak.

• Mutfakta, barda hazırlanan yiyecek ve içecekleri uygun şekilde, tepsi kullanarak servisini yapmak.

• Misafir memnuniyetinin en üst düzeyde oluşmasını sağlayacak servis sunumunun yapılmasını sağlamak.

• Siparişe uygun olarak her bir misafire istediklerini sormadan servis etmek.

• Devamlı olarak boşların takip edilerek masanın temizlenmesini sağlamak.

• Içeceklerin devamlı tazelenmesini ve kül tablalarının devamlı değiştirilmesini sağlamak.

• Yemek esnasında fazladan satış imkanlarını kullanmak.

• Misafir ayrılırken herhangi bir şey unutulmadığını kontrol etmek.

• Misafirden gelebilecek uyarı ve önerileri restaurant sorumlusuna iletmek.

• Otel yangın ve güvenlik prosedürleri hakkında detaylı bilgi sahibi olmak.

• Takım çalışmasına yatkın,

• Dış görünüm ve kişisel bakımına özen gösteren

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Otel binası, içerisi ve çevresindeki operasyon ekipmanlarının, sistemlerin, döşeme ve dekorasyonların Uluslararası Hilton teknik ve genel standartlarına uygun olarak işletilip, bakımlarının yapılmasını sağlamak.
• Tüm teknik servis çalışanlarının otel operasyonuna uygun olarak sevk ve idaresine yönelik iş planları hazırlamak ve otel karlılığına uygun olarak verimli çalışmalarını sağlamak.
• Tüm operasyon ekipmanlarının güvenli ve otel karlılığına uygun olarak verimli işletilmesini sağlamak.
• Otel ve operasyon ekipmanları-sistemlerinin enerji planlamasını ve kontrolünü yapmak.
• Risk Yönetim Kılavuzu kontrol formlarına uygun olarak, yangın (yangın tatbikat ve eğitimlerini vermek, sağlık, hijyen ve iş güvenliği önleml
• Otel binası, içerisi ve çevresindeki operasyon ekipmanlarının, sistemlerin, döşeme ve dekorasyonların Uluslararası Hilton teknik ve genel standartlarına uygun olarak işletilip, bakımlarının yapılmasını sağlamak.
• Tüm teknik servis çalışanlarının otel operasyonuna uygun olarak sevk ve idaresine yönelik iş planları hazırlamak ve otel karlılığına uygun olarak verimli çalışmalarını sağlamak.
• Tüm operasyon ekipmanlarının güvenli ve otel karlılığına uygun olarak verimli işletilmesini sağlamak.
• Otel ve operasyon ekipmanları-sistemlerinin enerji planlamasını ve kontrolünü yapmak.
• Risk Yönetim Kılavuzu kontrol formlarına uygun olarak, yangın (yangın tatbikat ve eğitimlerini vermek, sağlık, hijyen ve iş güvenliği önlemlerini almak ve sistemlerin uygun bir şekilde çalışırlılığını kontrol etmek.
• Otel bakım-onarım ve enerji bütçelerinin yıllık olarak hazırlanması ve takibi (POMEC ve FF&E (AFE) bütçeleri).
• Teknik servis ekibinin işbaşı ve otel içi eğitim programlarının İnsan Kaynakları departmanı ile eşgüdümlü olarak hazırlanıp, uygulanmasını sağlamak.
• Otel operasyonu ve teknik servis operasyonu ile ilgili kayıt, dosya ve dökümantasyonların, otel çizim ve planlarının kullanılabilir şekilde saklanmasını sağlamak.
• Diğer firmalarla teknik servise yönelik politikaları belirleyip, devamını sağlamak.
• Satınalma bölümü ile koordinasyon içerisinde teknik servis ile ilgili sözleşme şartnamelerini hazırlayıp, uygun piyasa şartlarını oluşturmak.
• erini almak ve sistemlerin uygun bir şekilde çalışırlılığını kontrol etmek.
• Otel bakım-onarım ve enerji bütçelerinin yıllık olarak hazırlanması ve takibi (POMEC ve FF&E (AFE) bütçeleri).
• Teknik servis ekibinin işbaşı ve otel içi eğitim programlarının İnsan Kaynakları departmanı ile eşgüdümlü olarak hazırlanıp, uygulanmasını sağlamak.
• Otel operasyonu ve teknik servis operasyonu ile ilgili kayıt, dosya ve dökümantasyonların, otel çizim ve planlarının kullanılabilir şekilde saklanmasını sağlamak.
• Diğer firmalarla teknik servise yönelik politikaları belirleyip, devamını sağlamak.
• Satınalma bölümü ile koordinasyon içerisinde teknik servis ile ilgili sözleşme şartnamelerini hazırlayıp, uygun piyasa şartlarını oluşturmak.

GENEL NİTELİKLER

• İnsan ilişkileri kuvvetli
• Sağlık ve Güvelik prosedürleri konusunda kapsamlı bilgi sahibi
• Güvenli çalışma uygulamaları ve standartları altında çalışma tecrübesine sahip
• Denetçilik/Yöneticilik tecrübesine sahip
• Ekip oluşturabilen ve ekibini geliştirebilen
• İyi bilgisayar kullanabilen
• Isparta'da ikamet eden ya da edebilecek olan

İzmir’de yürüttüğümüz inbound operasyonumuzda, kaliteli hizmet ve müşteri memnuniyeti anlayışıyla çağrıları yanıtlayacak ve destek verecek ekip arkadaşları arıyoruz.

Müşteri Danışmanı olarak göreviniz, unutulmaz bir müşteri deneyimi yaşatmak ve en önemlisi yaptığınız işe değer katmak.

• Proje çalışma saatlerimiz 08:00-00:00 arasında olup, bu rol vardiyalı çalışabileceğiniz tam zamanlı bir görevdir.
• Görevinize başlamadan önce eğitim ile müşteri hizmetleri alanında en iyisi olma fırsatı veriyoruz.

Globalde bir numaralı hizmet sağlayıcısı olan Webhelp’te katma değeri Müşteri Danışmanlarımız yaratır. Değer katmaya ve unutulmaz bir müşteri deneyimi yaşatmaya var mısın?


Webhelp olarak; Dünya çapında edindiğimiz bilgi birikimi, tecrübe ve ilerlemiş bilgi teknolojileri ile ailemizi büyütmek istiyoruz. İş çözümleri, yenilikçi, yaratıcı, daha çok büyümeyi hedefleyen, işini severek yapan ve bu sevgiyi müşterilerimize samimiyetle yansıtan 28 ülkede 40.000+ çalışanımızla aynı çatı altında hizmet veriyoruz. Webhelp Türkiye olarak; İstanbul, İzmir, Yozgat, Van ve Bingöl lokasyonlarımızda; Müşteri deneyiminde mükemmellik sağlayan hizmetlerimizin altına imzamızı atmaya istikrarlı olarak devam ediyoruz.
Misyonumuz; işimizi aşkla,tutkuyla yapmak ve başarı basamaklarını çalışanlarımızla el ele tırmanmak. İş süreçlerimizi, inovatif düşünce, mutlu ve bağlı çalışan, çözüm odaklı yaklaşım, iç ve dış müşterilerimizle aynı dili konuşmak kapsıyor. İhtiyaç duyduğunuz her yeni adımda tecrübemizle hep yanınızdayız.

Büyük bir Havayolu şirketinin müşterilerine danışmanlık yapmak ister misiniz?
Peki potansiyelinizi gerçekleştirebileceğiniz, büyüyebileceğiniz, bulunmaz bir kariyer fırsatıyla iş dünyasına giriş yapmak?

Kariyerinize muhteşem bir başlangıç yapmak için Webhelp İzmir tam size göre!
Dünya Lideri markalara destek verdiğimiz, eğlenceli bir ofiste, enerjik ve muhteşem bir ekiple çalışma fırsatı sunuyoruz.

• Çözüm odaklıysanız,
• İletişim kabiliyetinize ve diksiyonunuza güveniyorsanız,
• Takım çalışmasına yatkınsanız,
• Dinamik ve yoğun tempoya ayak uydurabilirim diyorsanız,
• Anadil seviyesinde Almanca bilgisine sahipseniz, (2.dil tericih sebebidir)
• Akıcı Türkçe konuşabiliyorsanız,

Size bir teklifimiz var, gelin Webhelp ekibine katılın…

Webhelp bünyesinde büyük bir Havayolu firmasının Müşteri Danışmanı olarak hizmet verecek, enerjik, iletişimi kuvvetli, müşteri odaklı, gelişmeye ve öğrenmeye açık ekip arkadaşları arıyoruz.

Webhelp Kurum olarak ayrımcılık karşıtı felsefeyi benimsemektedir. Gerekli nitelikleri sağlayan tüm adayların, dil, din, ırk, renk, cinsiyet, etnik köken, engel durumu ya da toplumdaki statüsüne bakılmaksızın başvurusu değerlendirilmektedir.

Otel misafir odalarının, katların temizlik, düzen ve kontrol faaliyetlerinin yürütülmesini ve denetlenmesini sağlamak,
Kendisine bağlı olacak ekibi koordine etmek,
Günlük raporlamaları yapmak,
Gerekli her türlü bakım ve onarım işiyle ilgili bilgilendirmeleri yapmak,
Odaların temizlik ve düzeni için gerekli malzemelerin depo takibinin yapılmasından sorumlu olacak

• Tercihen Turizm ve Otelcilik alanında eğitim veren Meslek Lisesi veya Üniversitelerin ilgili bölümlerinden mezun
• Benzer pozisyonda en az 3 yıl deneyim sahibi,
• Liderlik özelliği gelişmiş,
• Ekip yönetme konusunda tecrübeli,
• Vardiyalı ve esnek çalışma saatlerine uyum sağlayabilen,
• MS Office çok iyi kullanabilen,
• Avrupa yakasında ikamet eden,
• Erkek adaylar için akerlik görevini tamamlamış.

Atalar Şirketler Grubu bünyesindeki, Atalar Turizm tarafından işletilmekte olan Pierre Loti Tepesi Turistik Tesisleri, bugün 7 adet konakta toplam 67 oda, 115 yataktan oluşan Turquhouse Butik Otel, Tarihi Kahve, Yeşil Cafe, Aziyade Restaurant,Teras Cafe ile açık alanlardan oluşan bir turistik tesistir.

Yerli ve yabancı binlerce misafirini ağırlayan, yılın dört mevsimi, başka bir güzelliğe sahip tesisimiz, yaklaşık 20.000 m2'lik sahip olduğu alan içinde enfes bahçesi, Haliç ve İstanbul manzarasıyla görenleri büyülemektedir.

Özellikle yaz aylarında kapalı mekânları haricinde, bahçe içerisinde 1500 kişilik oturma imkânına sahip İstanbul'un en nadide açık mekânıyla, şehrin yoğun nüfus ve kalabalık trafiği arasında şaşırtıcı bir sessizlik ve huzuru barındıran, tek dinlenme mekânıdır.

Atalar Turizm bünyesinde Eyüp Pierre Loti Tepesi Turistik Tesisleri’nde çalışmak üzere;

- Dış görünüşüne özen gösteren, hijyen konusunda bilgili ve duyarlı,
- Genç, dinamik, yenilikçi,
- Takım çalışmasına yatkın ve yoğun çalışma temposuna uyum sağlayabilecek,
- Vardiyalı sistemde çalışabilecek,
- Yiyecek - içecek sektöründe kariyer hedefi olan,
- İletişim becerisi ve insan ilişkileri güçlü, güleryüzlü, misafir memnuniyeti odaklı olan,
- Mesleki ve kişisel gelişime açık,
- Tercihen İstanbul-Avrupa Yakası’nda ikamet eden
- 18-25 yaş aralığında,
- SERVİS KOMİSİ olarak çalışacak bay/bayan takım arkadaşları arıyoruz.

Atalar Şirketler Grubu bünyesindeki, Atalar Turizm tarafından işletilmekte olan Pierre Loti Tepesi Turistik Tesisleri, bugün 7 adet konakta toplam 67 oda, 115 yataktan oluşan Turquhouse Butik Otel, Tarihi Kahve, Yeşil Cafe, Aziyade Restaurant,Teras Cafe ile açık alanlardan oluşan bir turistik tesistir.

Yerli ve yabancı binlerce misafirini ağırlayan, yılın dört mevsimi, başka bir güzelliğe sahip tesisimiz, yaklaşık 20.000 m2'lik sahip olduğu alan içinde enfes bahçesi, Haliç ve İstanbul manzarasıyla görenleri büyülemektedir.

Özellikle yaz aylarında kapalı mekânları haricinde, bahçe içerisinde 1500 kişilik oturma imkânına sahip İstanbul'un en nadide açık mekânıyla, şehrin yoğun nüfus ve kalabalık trafiği arasında şaşırtıcı bir sessizlik ve huzuru barındıran, tek dinlenme mekânıdır.

Atalar Turizm bünyesinde Eyüp Pierre Loti Tepesi Turistik Tesisleri’nde restaurant/kafede Garson / Servis Elemanı olarak çalışmak üzere;

- Benzer pozisyonda deneyimli,
- Sorumluluk bilincine sahip,
- Güleryüzlü hizmet sunmayı ilke edinmiş, iletişim becerisi ve insan ilişkileri güçlü, misafir memnuniyeti odaklı çalışabilecek,
- Takım çalışmasına yatkın,
- Diksiyonu düzgün ve prezantabl,
- İşinde titiz, pratik ve kişisel görünümüne özen gösteren özellikle hijyen konusunda duyarlı,
- Yoğun iş temposuna uyum sağlayabilecek, vardiyalı sistemde çalışabilecek,
- Tercihen İstanbul-Avrupa Yakası’nda ikamet eden
- 22- 45 yaş aralığında,
- Bay/bayan ekip arkadaşları aramaktayız.

Biz Kimiz ?

Research Turizm ve Seyahat Acentesi turizm sektöründe 15 yıllık tecrübeli bir ekip tarafından kurulmuş ve kurulduğu günden bu yana hızla gelişerek, marka olma yolunda emin adımlarla ilerlemektedir. Research Turizm ve Seyahat Acentesi, T.C. Kültür ve Turizm Bakanlığı ve TÜRSAB [Türkiye Seyahat Acenteciler Birliği]’ne bağlı "A Grubu" işletme belgesi sahibidir. (Belge No: 8862)

Research Turizm ve Seyahat Acentesi, her geçen gün kendini yenileyen, %100 misafir memnuniyeti anlayışıyla hizmet veren bir acentedir. Kaliteli ve güvenli hizmet anlayışıyla bireysel ve kurumsal; yurt içi ve yurt dışı tatil organizasyonları, yurt içi ve yurt dışı konaklama, uçak bileti, transfer, toplantı, kongre, fuar, seminer ve eğitim organizasyonlarını yürütmektedir. En uygun fiyata, en hızlı, en güvenilir ve en kaliteli hizmeti vermek en önemli kriterimizdir. Research Turizm ve Seyahat Acentesi, M.I.C.E hizmetleri ile kendini kanıtlamış bir seyahat acentesidir.

• En az Lisans Mezunu,
• Otel ve Acentecilik alanında en az 2 yıllık tecrübeli.
• Tercihen İngilizce bilen,
• Organizasyon, yönetim, planlama becerilerine sahip,
• İletişim ve ikna yeteneği güçlü,
• Saha satış alanında tecrübeli,
• Diksiyonu düzgün,dış görünüşüne önem veren,
• Kurumsal temsil yönü kuvvetli, inisiyatif alabilen,
• İletişim ve ikna yeteneği güçlü,
• Tercihen Bayan, SATIŞ VE PAZARLAMA MÜDÜRÜ arayışımız bulunmaktadır.

Atalar Şirketler Grubu bünyesindeki, Atalar Turizm tarafından işletilmekte olan Pierre Loti ‘de bugün 7 adet konakta toplam 67 oda, 115 yataktan oluşan Turquhouse Butik Otel, Tarihi Kahve, Yeşil Cafe, Nargile Evi, Aziyade Restoran, Teras Cafe ile açık alanlardan oluşan bir Turistik Tesistir.

Yerli ve yabancı binlerce misafirini ağırlayan, yılın dört mevsimi, başka bir güzelliğe sahip tesisimiz, yaklaşık 20.000 m2'lik sahip olduğu alan içinde enfes bahçesi, Haliç ve İstanbul manzarasıyla, görenleri büyülemektedir.

Özellikle yaz aylarında kapalı mekânları haricinde, bahçe içerisinde 1500 kişilik oturma imkânına sahip İstanbul'un en nadide açık mekânıyla, Şehrin yoğun nüfus ve kalabalık trafiği arasında şaşırtıcı bir sessizlik ve huzuru barındıran, tek dinlenme mekânıdır.

Atalar Turizm bünyesindeki Eyüp Pierre Loti Tepesi Turistik Tesisleri’nde çalışmak üzere;

- Güleryüzlü, kişisel bakıma ve hijyen kurallarına önem veren,

- İnsan ilişkileri kuvvetli, ekip çalışmasına uyum sağlayabilen,

- Misafir memnuniyeti odaklı çalışabilecek,

- Vardiya sistemi içerisinde yoğun iş temposuna ve esnek çalışma saatlerine ayak uydurabilecek,

- İstanbul Avrupa Yakası'nda ikamet eden,

- Bay/bayan Büfe Elemanı alınacaktır.