Doğa İnsan Kaynakları - IT Helpdesk Team Manager (Istanbul)

We are looking for "IT Helpdesk Team Manager" for our corporate company!

- If you have previous team management experience,

- If your English is advanced,

- If you can play an active role in Helpdesk processes

You can be the IT Helpdesk Team Manager we are looking for.

Job Description

• Solving Help Desk requests according to SLAs

• Provide performance and service level reporting

• Contributing to development, planning and production of new systems

• Leading Help Desk projects

• Provide trainings for the development of the Help Desk team

• Ensuring control of hardware and software inventories

Qualifications;

• Bachelor's Degree

• Good command of spoken and written English language, preferably German

• Min. 2 years of experience in a field of Helpdesk Management

• Management and configuration experience in client operating systems

• Knowledge of basic network (WAN, LAN) and Windows servers

• Advanced management and organizational skills

• Strong communication and leadership skills

• Able to manage time and priority

• To have a good problem solving skills

• To have no restrictions to travel

Doğa HR Phone - Telegram - WhatsApp: 0533 351 75 68

Email: info@dogainsankaynaklari.com

https://lnkd.in/ggXeDMU

Doğa HR; It is a private employment agency operating with the permission certificate of the Turkish Employment Agency dated 04.05.2018 and numbered 970.