Call Center Customer Representative / English

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Concentrix - Call Center Customer Representative / English

Job Description

QUALIFICATIONS AND JOB DESCRIPTION

ABOUT WEBHELP

One of the leading brands in its industry, Webhelp designs and manages human-oriented customer experiences in today's digital world. Providing service with more than 120 thousand employees in 60 countries around the world, Webhelp continues to make a difference in customer service management and experience with more than 14 thousand employees in 7 cities in Turkey, mainly Istanbul, Izmir, Ankara and Van.

By going beyond the traditional call center functions in our guest center; We have made guest satisfaction our mission. At the same time, we continue to strengthen our leading position in the sector, touch lives and make a difference in the lives we touch.

Required Skills and Expertise

So who are we looking for in our team?

We are looking for colleagues to serve our Global Guests who love communication, who want to add meaning to their work, who will share our passion and success story.

As a Customer Advisor, what skills & experience will You need?

  • If you are advanced or native in English language
  • If you can communicate effectively on the phone and enjoy it,
  • If you trust your diction and expression,
  • If your internal motivation is high,
  • If you are sales and target oriented,
  • If you think you are sensitive in time management,
  • If you have completed high school or higher education,
  • If you can use MS Office programs effectively,

You have success on the job if you:

  • Have empathy and can adapt to customer needs for support
  • Are a good listener, you are patient and skilled at multitasking
  • Are quick as lightning on a keyboard
  • Are independent and adaptable
  • Stress resistant and punctual
  • Work structured and possess an ability to recognize complex situations/problems, and understand them.
  • Love to deliver good service and strive for high customer satisfaction

We offer:

  • Professional training and education;
  • Professional systems and service;
  • Diverse, young and social environment;
  • Opportunity to grow.

It’s not just an ordinary call center. Our open office is fun, lively, supportive and welcoming and you’ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.

Webhelp sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.

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Posting Date
15-02-2023
Employment Type
Disabled, Part Time, Seasonal, New Graduated, Full Time, Home Office, Hybrid
Number of Positions
1
Position
Customer advisor
Sector
Electricity & Electronics, Packaging & Paper, White Goods, Computer/IT/Internet, Glass & Ceramics, Distribution, Consultancy, Durable Consumer Goods, Iron & Steel, Marine, Leather/Footwear, Association & Foundation, Foreign Trade, Education, Entertainment, Industry, Factoring, Real-Estate, Food, Public Relaitons, Aviation, Stockbreeding, Service / Enterprise Service, Holding, Law, Pharmaceuticals, Production, Construction, Import/Export, Public, Chemistry, Cosmetic, Leasing, Mining, Retail & Warehouse, Financial Control - Taxation, Financial Advisory, Media, Architecture, Logistics, Hotel Business, Automotive, Oil Industry, Advertising, Restaurant Business, Health/Hospital, Art, Defending/Security, Insurance, Social Services, Agricultural & Forestery Products, Textile, Telecommunications & Network, Medical Supplies, Wholesaling, Tourism, Intercommunication / Transportation, Building Supplies, Investment / Securities, Publishing, Others, Investment / Securities / Stock - excange, Fast Moving Consumer Goods, Banking / Finance, Fair and  Organization, Agency, Trade Research, Customer Relations, Aluminum, Lighting, Certification/ Brand/Patent, Biotechnology, Furnishing/Decoration, Office Machines, Heating/Cooling/Air-conditioning, Energy, Ship/Yacht/Shipyard, Environment, Jewellery/Gem, Automation, Machine, Call Center, Printing/Press, Engineering, Non-Governmental Organization, Human Resources, Spor, Stationary, Cement, Customs Clearance, Mechanical Installation, Rehabilitation, Network Marketing, Plastic, Barter, E-Trade, Optical, Poultryman, Metal Industry, Toy, Occupational Health and Safety, Milk and Milk Products, Project Commitment, Office Supplies, Cargo-Courier, Catering, Textile Dyes and Chemicals, Seafood, Outdoor Advertising, Translation Services, Light Sound and Video Systems, Promotional Items, Building and Facilities Management, Security Systems, Security Systems, Moulding, Insulation, Payment Services, Motorcycle, Elevators and Escalators, Manufacturing / Industrial Products, Precious Metal
Education Level
High School (Graduate), College (Graduate), University (Graduate), Master (Graduate), Doctorate/PHD (Graduate)
Company Name
Concentrix Jobs
Foreign Nationals May Apply
Doesn’t Matter
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